waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Waterdrop is amazing! I get my water intake goals met every single day now and never feel that "water sloshing in my belly" feeling.”

Helpful Report

Posted 4 years ago

“I Hate this product on so many different levels... First off, it tastes like baking soda water with a slight fruit flavor. I wish ANY review would have stated this. I would never have purchased it if i knew this. secondly, I’m not sure why but but this Waterdrop makes me extremely sick and nauseous. It’s making my stomach extra acidic which doesn’t sit well after eating and drinking. I wasn’t sure what was going on because how could a product that tastes like baking soda (a base) make my stomach acidic?.... so I look at the ingredients: Ingredients state: Citric acid, sodium carbonate, potassium carbonate, inulin, natural flavor, acerola powder, green coffee extract, vitamin c, ascorbic acid, stevia leaf extract, pantothenic acid, spirulina extract, vitamin b1. (please forgive spelling mistakes as Im retyping this from the microscopic font on the physical box) You can see the very first ingredient is citric acid... and the second ingredient is what I assume is making the water taste like baking soda... Go figure! I even tested this to make sure it wasn’t in my head and on the days I drank the Waterdrop... sure enough I threw up... on days I didn’t drink it, I felt fine. Finally my biggest issue is that they don’t take returns on used products. How would I have known this product would make me sick without trying it? Plus, even if i didn’t open the package, the customer pays for any return shipping. So here I am, out $100 in cube drinks that make me sick....”

Helpful Report

Posted 4 years ago

“Great product! Fast shipping. Courteous customer service. I had trouble with product damage during shipping. They helped me right away!!”

Helpful Report

Posted 4 years ago

“This is a lot of hype. Extremely expensive product for something that just it’s notWow.”

Helpful Report

Posted 4 years ago

“Keeps name hydrated”

Helpful Report

Posted 4 years ago

“I love the portability of taking the drops in my purse or work tote!”

Helpful Report

Posted 4 years ago

“I love them all! I have fallen in love with water again. Water was like drinking Grey gravy, now it is delish! I have gotten a few co-workers addicted as well.”

Helpful Report

Posted 4 years ago

“Ordered for a friend for Christmas and it came on time! Thank you.”

Helpful Report

Posted 4 years ago

“I love everything about waterdrop.”

Helpful Report

Posted 4 years ago

“I am hooked! I love it. I no longer drink coffee. Love the glass and metal bottle!”

Helpful Report

Posted 4 years ago

“I have just begun using my Waterdrop bottle. I have purchased several flavors and have not yet tried them, all, but so far all of them are good. It is a hit of fruit without being sweet and making water a little more exciting. It is easy to drink more water while trying to test out new flavors. It is nice that there are caffeine and caffeine-free options available. So far I would highly recommend it. Also, customer service has been exceptional.”

Helpful Report

Posted 4 years ago

“I highly recommend Waterdrop. These are great tasting and shipping is so quick.”

Helpful Report

Posted 4 years ago

“I love waterdrop. I have never liked drinking water and now that’s all I drink. Vibe is my favorite flavor so far followed closely by Zen. I have quite a few of the beautiful water bottles and have gifted them to my friends and family as well. I keep a supply of the waterdrops at home and at work and carry them in my purse. I look forward to seeing what new flavors and designs they release next.”

Helpful Report

Posted 4 years ago

“I really do enjoy waterdrops, definitely encourages me to drink more water. Because I hate water, looking forward to new flavors.”

Helpful Report

Posted 4 years ago

“I love water drops because they are refreshing and make me want to drink more water! I”ve increase my consumption to three twenty ounce bottles a day!”

waterdrop US 5 star review on 31st December 2021

Helpful Report

Posted 4 years ago

“I bought one for myself and each daughter. We are ready for a healthier 2022! Beautiful design and awesome products”

Helpful Report

Posted 4 years ago

“I love water drop!!! I love drinking water n this just makes it more fun and the taste is amazing!!!! Definitely a customer for life I can’t stop ordering!!!!!”

Helpful Report

Posted 4 years ago

“I LOVE this product!! Yummy 😋”

Helpful Report

Posted 4 years ago

“Water drops have been the perfect replacement for my daily latte(s). I drink more water, really do have more energy and feel better overall. Not only the flavor, but also the beautiful carafes and cups make me actually look forward to drinking water.”

Helpful Report

Posted 4 years ago

“I love my new waterdrop products. I ended up down with kidney stones in both kidneys. I bought waterdrop and have never looked back, I have doubled my water intake and am on course to triple it. Thank you waterdrop for making water easier to drink, and for making me healthier.”

waterdrop US 5 star review on 30th December 2021

Helpful Report

Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews