waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The waterdrops are amazing and refreshing adding that incredible taste for every sip!!!!💜💜”

waterdrop US 5 star review on 2nd September 2021

Helpful Report

Posted 4 years ago

“Already enjoying the pre-existing flavors “Youth” with subtle peach and ginger flavors as well as “Shiro” including hints of cherry blossom and an added caffeine boost (which doesn’t make me jittery like coffee). The new “Vibe” is INCREDIBLE and so delicious I really hope it isn’t only for a limited time. The amount of water I’m drinking now is double prior to discovering Waterdrop. I’m so pleased with the results, keep up the hard work!!”

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Posted 4 years ago

“Love the taste and the options! Especially great in fizzy water!!!!”

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Posted 4 years ago

“Exceeded all expectations”

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Posted 4 years ago

“I am very happy with my purchase of Waterdrop products. So much so that within a week I placed another order. The FB community is interactive and positive and I am drinking at least 80 oz of water a day and feel great!”

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Posted 4 years ago

“Do not know did not receive it was not delivered too me not happy at all”

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Posted 4 years ago

“Love these products”

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Posted 4 years ago

“Love your drops, first order 7/8. On the 28 of July I reordered more plus some. It's Sept 1st and they are not here yet. I am out, and have gotten very used to the drinks. Please check Into t he problem. I need my water drops. Susan Howey order # 2W410076FV822425W THANKS”

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Posted 4 years ago

“So happy to have found Waterdrop. The selections of microdrinks and bottles is a nice variety. Easy ordering and quick delivery.”

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Posted 4 years ago

“Love love love waterdrop. Makes me drink more water. I am now trying mixing flavors”

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Posted 4 years ago

“Don’t really like the taste. This is the first ones I have tried. Hope the others are better.”

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Posted 4 years ago

“Great addition to water that is healthy.”

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Posted 4 years ago

“I loved focus, love and vibe flavors. The glass bottle was beautiful and I use it all the time. Thank you for helping me drink more water.”

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Posted 4 years ago

“First of all I didn’t receive the water bottles that I paid for and once I tried the product it was just LOVE. I decided that I didn’t want to continue to drink these drinks. I already came out the company and I have not received any information. I need to know how to return this product.”

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Posted 4 years ago

“Absolutely over the moon with my recent order especially the Robin's egg blue porcelain cups I added to my collection.”

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Posted 4 years ago

“Love my waterdrops, can't get enough of them”

waterdrop US 5 star review on 31st August 2021

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Posted 4 years ago

“Focus and Shiro are so yummy! Love all of the flavors that I have.”

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Posted 4 years ago

“Customer service is always quick to respond and always seems to go above and beyond to fix even simple problems! I love ordering from here. One of the best purchasing experiences 👍🏼”

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Posted 4 years ago

“Love the packaging, the whole concept, but the flavors wouldn’t draw me back again.”

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Posted 4 years ago

“I never received my order and now the bottles aren't available and the bag offer is a towel”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews