waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,926 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

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English

“I LOVE WATERDROP I AM ADDICTED TO THEM! THANK YOU SO MUCH FOR INCREASING MY WATER INTAKE FROM HARDLY NONE TO 8 BOTTLES A DAY.”

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Posted 3 years ago

“Overall, I really like waterdrop. I’m hoping to be able to drink more water with the micro drinks…my favorite so far is the Fruit Fusion tea.”

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Posted 3 years ago

“I love this bottle. I’m sure I’m drinking more water drinking from something so beautiful! No condensation forms on the outside and no worry about it breaking. Just ordered my second one…”

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Posted 3 years ago

“I purchased the stainless steel straws in Black. I really love the way they look but now I cannot use them because the paint is chipping off of them along the openings and I am afraid this could be dangerous to ingest! They are beautiful I just wish that the paint wasn’t chipping off.”

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Posted 3 years ago

“Amazing flavors, the bonus straws were a beautiful addition. Love this company and have never drank more water in all my life. I feel great!”

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Posted 3 years ago

“Loved all products!!! but thought I had earned a free prize as my amount had qualified me for free shipping and a free gift.”

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Posted 3 years ago

“Has definitely made me excited about water. I like to try new flavors. I didn’t really love them at first, but mixing the flavors or trying them more then once made me get excited and increased my consumption! This has helped me feel better since I’m flushing out my system!! I love the 34 oz oro bottle, so I don’t have to refill too often.”

waterdrop US 5 star review on 6th June 2022

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Posted 3 years ago

“I love the micro tea! The bottle is so cute and it keeps the tea warm for a longer period of time.”

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Posted 3 years ago

“All of my favorites in one set. Love it.”

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Posted 3 years ago

“Omg, I love these drops! I wasn’t sure what to expect since I’ve never been a fan of flavored water. But these drops are different. I can’t explain it! But I’m addicted! Waiting for my next order to arrive!”

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Posted 3 years ago

“Love this product!!!”

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Posted 3 years ago

“I love the bottles! I have 2 14oz, 1 20oz (my Frida bottle) and 1 34oz. I have to boil water where I live because the taste is awful, so it is great to be able to pour boiling water directly into the bottles wait a few minutes and put them in the fridge to get cold. I like having several bottles in different sizes for varying occasions - taking a large one to my office on a work day, having a smaller one by the bed at night and whatever size I need when running around the car. I am not a fan of the flavors, but I know lots of folks are - but I can honestly say that just HAVING the bottles is spurred me on to drink more water and fewer carbonated beverages.”

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Posted 3 years ago

“Thank you Mia for your help! When I received the two water filters, I put the first one In the frig, which did not work, I was so upset, I was ready to send them back. So I called you, and you assured me you would fix the problem, and you did. You were great, I give you a 5 star rating, i will definitely order from your co again. Thank you so so much.”

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Posted 3 years ago

“While a bit pricey when compared to other drink tablet I like the variety and the unusual flavors. The shipping is fast.”

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Posted 3 years ago

“Great idea. I really liked the Flair flavor I got. Unfortunately it was a limited edition and I have not found another flavor I like.”

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Posted 3 years ago

“What a huge difference to have these amazing flavored cubes to drop in my water bottle, sure I could cut up fruits and add them but with three kids I have limited time to do things for myself. The convenience of just dropping a tablet and it containing vitamins on top of the flavor is amazing!!!! I went through my started pack pretty quickly, so I bought more. I am definitely a loyal customer. LOVE this product. My only down would be the plastic packaging the tablets come in but not a deal breaker.”

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Posted 3 years ago

“Great products - I have cut my soda consumption down to almost nothing, and feel better. I'm glad Waterdrop is adding caffeinated products, and the Oro is very tasty!”

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Posted 3 years ago

“I love these teas, they're the perfect afternoon pick me up!”

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Posted 3 years ago

“Delicious!!”

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Posted 3 years ago

“The company is amazing. The product itself is high quality. I ordered two that were special edition and I fell in love with the images. I keep it on my desk at work and I don’t get embarrassed of having a big ugly water bottle/paper cup on my desk anymore. There was an issue in my end and when I contacted the company they made it 100% perfect once again. Even after they didn’t need to because it was my fault. I highly recommend their glass water bottles. Will be purchasing more and they are worth every dollar spent.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,926 reviews