waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love having an option that is healthy and isn't plain water!”

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Posted 4 years ago

“Love my new Nero stuff! The caffeinated Nero drops are a good pick me up when needed!”

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Posted 4 years ago

“Everything was delicious in my order. I tried Shiro, Nero, and Youth. The flavors were not too strong but were perfect. I ordered more on Cyber Monday and I look forward to trying the new ones!!”

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Posted 4 years ago

“I love Waterdrop! It has made the best difference in my water drinking, and has replaced other, less healthy drink options as well.”

waterdrop US 5 star review on 30th November 2021

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Posted 4 years ago

“I LOVE waterdrop! It has literally changed my life!! I drink three full water bottles a day and I NEVER used to drink that much water! Thank you for making AND keeping me healthy!!”

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Posted 4 years ago

“It has really made a world of difference in helping me drink more water. Before I would not even drink a drop in a day. Now i drink at least two of the 20o bottles because of Waterdrop”

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Posted 4 years ago

“As always, my order was better than expected. Products are very high quality. Since I live close to shipping location I usually get very quickly. This order I received the next day!! I’ve been a fan since the beginning in the US.”

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Posted 4 years ago

“What a great company! Not only is the product tasty and healthful, but customer service is friendly and fun!”

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Posted 4 years ago

“This is my absolute favorite water bottle- the Nero frosted black. And no matter what waterdrop flavor I'm drinking, I'm so proud that I'm drinking water. All day constantly because I'm enjoying my water, finally. Thanks Waterdrop for helping me love staying hydrated.”

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Posted 4 years ago

“Tastes great.”

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Posted 4 years ago

“I love this product!!!! The glass bottle is super cute. I have gotten compliments on the glass water bottle……Thank you…… :0)”

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Posted 4 years ago

“So far, if I have had any issues. They respond really quickly. I love the drinks.”

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Posted 4 years ago

“Was very skeptical at first since Iv tried so many products in the past. In the end I was going to tell myself if it didn’t work out like the others at least I got a really nice bottle. Here I am drinking more water than ever and already placed another order.”

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Posted 4 years ago

“Tried shiro for the first time and I love it! My other flavors I already knew I would like but am glad to have found another go-to! Thanks”

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Posted 4 years ago

“This company is fantastic. I have managed to triple what I was drinking in a day!”

waterdrop US 5 star review on 29th November 2021

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Posted 4 years ago

“absolutely love it”

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Posted 4 years ago

“I love the taste.”

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Posted 4 years ago

“Absolutely loving Waterdrop! Fantastic flavors and I love my 32 oz bottle.”

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Posted 4 years ago

“My cap got broken so ordered another. It came very fast but was wrong cap. I called Customer Service … discovered problem … awesome lady sent me out the correct one immediately. I love my Americana metal bottle and cap … used it every day since 1st arrived. Keeps drink cold all day with ice still frozen even in Texas summer. Thank you very much for that service.”