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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Mariah
Verified Buyer
“I love my waterdrop products. Their bottles are beautiful and the drops are divine! I especially love Nero as it is a great replacement for coffee.”
waterdrop US 5 star review on 26th December 2022
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Posted 2 years ago
Joanna
Verified Buyer
“Fantastic way to get your hydration in. The tumblers and bottles are gorgeous. Lots of flavors to choose from!”
Helpful Report
Posted 2 years ago
Esterlyn
Verified Buyer
“Waterdrop is a great way to flavor your water.”
waterdrop US 5 star review on 24th December 2022
Helpful Report
Posted 3 years ago
Kim H
Verified Buyer
“The products are well made and customer service is outstanding. Flavors are delicious”
Helpful Report
Posted 3 years ago
Jane
Verified Buyer
“I have become addicted. I have several a day and that little boost of flavor has me drinking plenty of water.”
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Posted 3 years ago
Anonymous
Verified Buyer
“Love it! Flavor is great and helps me stay hydrated all day!!”
Helpful Report
Posted 3 years ago
Audrey
Verified Buyer
“It was good! I loved the advent calendar! I hope you have that again next year!!”
Helpful Report
Posted 3 years ago
Tyler
Verified Buyer
“Theirs been a sharp decline in quality as soon as they made them sugar-free. There had been a gram or two of sugar in each cube beforehand. They were better tasting then, and with my activity level this sugar was negligible.”
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Posted 3 years ago
Christa
Verified Buyer
“I love this company. The flavors are amazing. I love how there's not chalky feel or after taste when you drink the microdrinks. The Tea flavors are all lovely. I love the 4 I've tried.”
waterdrop US 5 star review on 23rd December 2022
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Posted 3 years ago
Anonymous
Verified Buyer
“Waterdrop is a company with extremely thoughtful products. The bottles are beautiful and high quality. The drinks are natural and delicious. The app makes it enjoyable for me to log my water intake for the day. Overall, I am healthier thanks to waterdrop and they have a fan for life in me!”
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Posted 3 years ago
ErichMaria
Verified Buyer
“Love my new bottles ❤️ They are beautiful. Thanks so much”
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Posted 3 years ago
Anonymous
Verified Buyer
“Enjoying switching away from single-use cans and bottles. I was excited to see an in-person Waterdrop stand on a recent trip to NYC, which allowed me to try a couple flavors and quickly made an order after.”
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Posted 3 years ago
Liz
Verified Buyer
“Love the flavors without the added mess and calories. I recommend them to all my family and friends.”
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Posted 3 years ago
Anonymous
Verified Buyer
“I am a fan of water drop. Have multiple bottles and will definitely be purchasing more!”
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Posted 3 years ago
Kaye
Verified Buyer
“I like Waterdrop but some of the flavors I was disappointed in drinking them alone. So to utilize my purchase I added them to other drinks. I love most of the products although I have never been able to utilize my points for extra products”
Helpful Report
Posted 3 years ago
Katrin
Verified Buyer
“I've been a Waterdrop fan for over a year now. It's a great way to jazz up my water at home or on the go.”
Helpful Report
Posted 3 years ago
Krystal
Verified Buyer
“I love the designs, and the quality of the products, no fuss no mess”
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Posted 3 years ago
Donna
Verified Buyer
“Love it! My original one broke mysteriously and you replaced it. Great customer service!”
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Posted 3 years ago
Kayla
Verified Buyer
“Love this company so much! I love their original take on fun flavors to enhance your water and the beautiful designs for their water bottles. Definitely a lifelong customer!”
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Posted 3 years ago
Robin
Verified Buyer
“Best products I’ve had in a very long time. I am never disappointed!!!!”
Helpful Report
Posted 3 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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