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waterdrop US Reviews

4.7 Rating 5,916 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,164
 Metrics Info
4.7
Based on 5,916 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Sydney
Verified Buyer
“Love these people! Company is great and has friendly staff. Products are wonderful too. :)”
Helpful Report
Posted 2 years ago
Samantha
Verified Buyer
“Love them”
Helpful Report
Posted 2 years ago
Cathy
Verified Buyer
“Tried Snow for the first time. Very tasty! I'm sorry I only bought one. I will reorder.”
Helpful Report
Posted 2 years ago
Kerry
Verified Buyer
“Flavours are fun and helps increasing water intake during the day.”
Helpful Report
Posted 2 years ago
Dana
Verified Buyer
“I am loving the new flavor Snow. The tablet with the cucumber is amazing toio!”
Helpful Report
Posted 2 years ago
Linda
Verified Buyer
“My favorite so far! Please don't make it a seasonal item!”
Helpful Report
Posted 2 years ago
Alyssa
Verified Buyer
“I love Waterdrop. This company has dramatically improved my water intake with its array of wonderful products. Now, my husband is benefitting too with his favorite flavors, including the micro teas!”
Helpful Report
Posted 2 years ago
Hazel
Verified Buyer
“Love the collection and favors”
Helpful Report
Posted 2 years ago
Danessa
Verified Buyer
“I am so glad to have found Waterdrop. These drops have really helped me get hydrated and stay that way, I love the flavors. I wish we as customers could build our own combo packs.”
Helpful Report
Posted 2 years ago
Traci J
Verified Reviewer
“This company is a pleasure to support. I love that they’re sustainable, innovative, and reward their customers for loyalty. I love the products and they fit exactly what was missing as a non-soda/carbonated drinker who doesn’t want a lot of sugar or calories but won’t settle for skimping on flavor.”
Helpful Report
Posted 2 years ago
Lynn
Verified Buyer
“I love everything from water drop”
Helpful Report
Posted 2 years ago
Charlotte
Verified Buyer
“So far all of my experiences have been great! I enjoy many of the microdrink flavors, which I often turn to (instead of caffeine) when I hit my mid-afternoon slump at work. The vitamins give me the energy/clarity boost I need to finish the day strong. I feel that the prices are high, but the cost is much more manageable when I take advantage of their sales, promotions, and loyalty program. I think they sent the wrong freebie with my most recent order -- a flavor I will not drink -- but I'm sure I can find someone who will like it.”
Helpful Report
Posted 2 years ago
MELINDA
Verified Buyer
“I absolutely love the Snow flavor! One of my new favorites!! Such a refreshing taste.”
Helpful Report
Posted 2 years ago
Kerrie
Verified Buyer
“Snow is so good! It definitely lived up to what everyone has said about it in the past. I bought 2 boxes for my first time and I may need to buy more before the winter season is over!”
Helpful Report
Posted 2 years ago
Sari
Verified Buyer
“Love the flavors! All taste mold and natural”
Helpful Report
Posted 2 years ago
Lee
Verified Buyer
“Love Waterdrop, The tastes help me come back for more water, which is what I need and everyone else.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“I love waterdrop products - the drops and the bottles. CS is a dream to work with IF there is a problem, which there usually isn't.”
Helpful Report
Posted 2 years ago
Monica
Verified Buyer
“These are absolutely delicious! They're so convenient to carry and drop into any drink at home or on the go. The flavors are delicious and I feel better knowing I'm getting extra vitamins in.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I love your product but the sales are killing me.”
Helpful Report
Posted 2 years ago
Stephany
Verified Buyer
“Loving experimenting with combining flavors”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,916 reviews
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