waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Haven’t tried all of them yet, but the Zen and Sky are both mellow refreshing…and definitely make me enjoy drinking more water on a daily basis! ❤️”

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Posted 3 years ago

“Love the glass bottle and sleeve over it, which helps me carry and protect the bottle. The water flavors are very soft and not too sweet, which is what I like.”

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Posted 3 years ago

“LOOOOOVVVEEE”

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Posted 3 years ago

“Love waterdrop! I use my carafe every day!”

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Posted 3 years ago

“Love the flavors, especially boost and love. Have yet to try the micro teas, but I will use them in cold water instead of hot. The ice tray is really sturdy with a great "hard" top making it easier to get in and out of the freezer.”

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Posted 3 years ago

“I’m hooked! I have already started my Christmas shopping right here at Waterdrop. The bottles are beautifully made, and the microdrinks are really delicious. I am not a huge fan of water, but these drinks help me greatly to stay on track. ❤️I have so many favorite flavors, I cannot pick just one.”

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Posted 3 years ago

“Beautiful bottle, great quality, love the drops. Very responsive customer service.”

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Posted 3 years ago

“I love waterdrop cubes! Love them!!!”

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Posted 3 years ago

“I love my 20 oz. steel bottle. I bought it to take to Kauai with me because I didn't want to carry around my 34 oz. glass bottle. It was perfect to carry with me as we hiked, volunteered at a fish pond and practiced hula every afternoon.”

waterdrop US 5 star review on 12th August 2022

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Posted 3 years ago

“I really like flair , it's a bit tart, a bit fruity and a touch sweet. Helps me drink more water.”

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Posted 3 years ago

“I love that I not only drink more water because of waterdrop, but am getting more vitamins and nutrients as well. The microdrinks are easy to bring on the go as well.”

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Posted 3 years ago

“I love the floral flavors! The light sweetness is wonderful!”

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Posted 3 years ago

“I just love waterdrop. I can take them with me anyway. To work or just out for the day.”

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Posted 3 years ago

“I LOVE these products!!! They add the right amount of flavor to my water, not overbearing and not full of chemically enhanced flavors. I always get a variety because all the flavors are good. I also have the ice tray which I love. I was tired of trying to push the ice into my bottle when I needed that boost of cold on hot days (which now I use ice every day, I love the chill it adds) with the ice tray it is not a problem. The ice tray is easy to use...no hard trays but easy silicone mold!”

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Posted 3 years ago

“Love the Flair bottle and Nero is my favorite caffeine flavor!”

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Posted 3 years ago

“Love these little gems! I am trying to do a better job of hydrating my body! These make It easy!”

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Posted 3 years ago

“Love the new glasses, so pretty.”

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Posted 3 years ago

“Loving it can't wait to finish my collection. I want some drinking glasses as well.”

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Posted 3 years ago

“I am so pleased with Waterdrop. I'm especially impressed with the social media interaction. I have not seen any other companies actually interact with their members like this company does. I've seen that when someone has a question the information comes directly from the company, not someone that might not have the right answers. Love that.”

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Posted 3 years ago

“Love the flavors. The boxes were nicer than expected.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 6,049 reviews