waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,964 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love company, love customer service!!!!”

Helpful Report

Posted 2 years ago

“Delicious flavors with just the right sweetness! Love my glass bottle - helps me drink more water and stay hydrated, in style.”

Helpful Report

Posted 2 years ago

“Bottle came broken, still no word from customer service about replacement. Love the Breeze flavor, but can’t taste watermelon at all. Cucumber is very strong.”

waterdrop US 5 star review on 12th September 2022

Helpful Report

Posted 2 years ago

“Love waterdrop! The flavors are delicious and the cubes are super easy to transport. I have a bag of a variety of flavors in my purse at all times”

Helpful Report

Posted 2 years ago

“I love waterdrop! I find the company to be very attentive and engaging with their customers. The company always steps up and does what they can to resolve problems and keep customers happy”

Helpful Report

Posted 2 years ago

“Great stuff. Wish it were a bit less pricey. About 80 cents a bottle = on par with seltzer.”

Helpful Report

Posted 2 years ago

“Excellent products and outstanding customer service!”

Helpful Report

Posted 2 years ago

“I am loving Waterdrop! I have started drinking so much more water because of the amazing flavors!”

Helpful Report

Posted 2 years ago

“Bottle feels of good quality but the print in back where it meets is wonky so I covered it with stickers. Love the waterdrops, handy for tap water at restaurants.”

Helpful Report

Posted 2 years ago

“All of the flavors that I have tried from this company so far are delicious. They are very strong in flavor. I can’t wait to try more.”

Helpful Report

Posted 2 years ago

“I love how easy this is. The drops are so compact, I'll just put one in my pocket when I'm on the go. It's easy to add anywhere. I'm currently waiting on my next order to arrive. I went through my first order pretty quickly and I definitely don't drink as much water without it!”

Helpful Report

Posted 2 years ago

“Very delicious and refreshing. I drink a lot of water and use 2 cubes daily. Love ❤️ is probably my favorite right now. I haven’t really had one that I don’t like 😄👍🏼”

Helpful Report

Posted 2 years ago

“I loved all of the cubes except Boost. Boost is too perfumey for me. It tastes too floral in my opinion. Besides that, I love Waterdrop, and how it encourages people to drink more water and to stay hydrated. I personally love drinking water, and love that I can use pretty bottles to drink my water. I’ve already told my mom and a friend about Waterdrop.”

Helpful Report

Posted 2 years ago

“The waterdrop packets can be hard to open, but the glass was beautiful. I expected boost to taste more like acai and it didn't which was disappointing. I found an unexpected favorite in Glow. It does taste exactly like the ugly fruit and it's yummy without being sweet.”

Helpful Report

Posted 2 years ago

“Highly recommend the starter kit! The flavors are not too strong nor too sweet, it’s just right!!”

Helpful Report

Posted 2 years ago

“Love it and great customers service”

Helpful Report

Posted 2 years ago

“I love Waterdrop! Hydration has never been so easy.”

Helpful Report

Posted 2 years ago

“I love my F Kahlo bottle, get lots of compliments. Thank you so very much for your customer service. I had purchased in July but I clumsily bumped into my bottle and it fell on floor and broke. Called Waterdrop and got enough points to purchase again..Thank you!!!”

Helpful Report

Posted 2 years ago

“Very refreshing during hot summer days!”

Helpful Report

Posted 2 years ago

“I am in LOVE with waterdrop!!!!”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,964 reviews