waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,961 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love Waterdrop!!! My water intake since I started has increased to at least 96oz a day. I'm trying to get to 128oz.”

Helpful Report

Posted 2 years ago

“I love the Snow starter kit, it has become one of my favorite flavors so far! The bottle is a perfect festive addition. The bottle brush is perfect and I use it everyday! Please keep Snow!”

Helpful Report

Posted 2 years ago

“I am new to water drop and I absolutely have fallen in love with the products. From the ease of use to the beautiful bottles and packaging. Nothing feels cheap. I will be a returning customer!”

Helpful Report

Posted 2 years ago

“Everything is great. Snow is now my new favorite. I ordered more. I love the socks and my calendar. Thanks for the free gift. I’m drinking more water since I started Waterdrop than I ever have.”

Helpful Report

Posted 2 years ago

“I love the taste and convenience of the drops. I drink more water as a result of the drops. I use a 24oz cup and one drop and the tasted is perfect.”

Helpful Report

Posted 2 years ago

“Love the flavors! Definitely makes me drink more water!”

Helpful Report

Posted 2 years ago

“So glad I found this company. The drops are amazing and have increased my water intake by a ton! Their customer service is wonderful and always very helpful. I wish more companies treated their customers like Waterdrop does”

Helpful Report

Posted 2 years ago

“This is my 5th thermos bottle. I love them. We have a multi level house so I like having them on each floor. I love the bamboo tops. They are so pretty and they keep my water cold for a very long time. I definitely drink more water now and it is nice to not use plastic water bottles for the environment anymore. Great product! The customer service is great as well.”

Helpful Report

Posted 2 years ago

“I am loving my new and better way to enjoy my water! The flavors are addictive.”

Helpful Report

Posted 2 years ago

“Waterdrop is one of my all time top 10 favorite companies. I have a medical condition that makes it so that I have to drink a lot of water, and struggled heavily to get my water intake in so that I would stay at optimal health. My mother introduced me to Waterdrop, and I haven’t turned back! My partner loves the flavors, and I love my multiple bottles that I keep stashed in places, and my Lucy cap, which reminds me to drink every half hour. When paired with the App, which alerts me every hour, I am finally able to stay hydrated and feel amazing. I’ve been able to cut back on my caffeine and soda intake, and my doctors are extremely pleased, and it is all thanks to Waterdrop! It has helped my partner and I get healthier and change for the better! I can’t wait for my partner’s Lucy cap to arrive. The prices are affordable, and thanks to my mom who also keeps us stocked up, we have a bunch of different flavors to choose from! Customer service is phenomenal!”

waterdrop US 5 star review on 27th November 2022

Helpful Report

Posted 2 years ago

“Absolutely love Waterdrop. My mocrodrinks are now a household staple!”

Helpful Report

Posted 2 years ago

“Wonderful! Very well made!! Your products have always exceeded my expectations!!”

Helpful Report

Posted 2 years ago

“Great products, was really happy with all of purchases!!”

Helpful Report

Posted 2 years ago

“Like the Blueberry, Melon.”

Helpful Report

Posted 2 years ago

“Love my drops!....I'm drinking lots more water than before!😊”

Helpful Report

Posted 2 years ago

“I like how quickly I get my orders. I am always amazed at how great water taste with these drops.”

Helpful Report

Posted 2 years ago

“I’m so happy I discovered this brand! I drink it everyday now and I love the app to keep me on track to stay hydrated.”

Helpful Report

Posted 2 years ago

“I have increased my water intake SO much thanks to Waterdrop! The flavors are unbeatable and their accessories are unique and cute! I’m a frequent buyer and anything and everything Waterdrop!”

Helpful Report

Posted 2 years ago

“I really like the micro tea now that the weather is cold. Prefer the berry flavor…hoping more flavors in the works.”

Helpful Report

Posted 2 years ago

“Good for you. Excellent way of getting a person to drink more water. Great customer service.”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,961 reviews