waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,926 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sky is amazing! Sad it is limited edition, but makes it more exciting for things to come! Steel bottles are my favorite bc I love cold water, it’s all I drink. I never had a problem drinking water it’s just boring, so I would look for other things to drink, but the other things have a ton of dye, fake ingredients, or a ton of sugar. I love how waterdrop can be subtle or you can increase the flavor by adding a second drop, even becoming a mixologist and trying different drops together! Overall this is a 10/10 and am excited to see what’s next! Already got my sister and mom into it… hehe.”

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Posted 3 years ago

“Helps me drink more water.”

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Posted 3 years ago

“perfect everything arrived without problems”

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Posted 3 years ago

“The set came wide open, it looked like the seal had been cut - kind of disappointing. But the bottle and set were in tact and began to enjoy the waterdrops. However, BOOST made me nauseous. Which the cause of my 3 star review. When I emailed to see if I could make an equal substitution for BOOST in the set I was told it could not be done. While I understand it would take time to swap out one item the fact that this item made a customer nauseous seems that this request would be reasonable. Unfortunately I'm not wealthy so therefore I'm not willing to pay for waterdrops individually which what I would be forced to do. So goodbye Waterdrop.”

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Posted 3 years ago

“My hydration game has CHANGED!!! This water helps me so much with everything. Mood, skin, hair. When my stash gets low...I actually panic :)”

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Posted 3 years ago

“I recently placed my first order of WaterDrop and after waiting past the expected delivery date accordingto the website, contacted the customer service department for an estimated shipping date as i was excited to try WaterDrop. After a little research the customer service representative found out that my order was delayed due to a mixup in my address and not only had my order shipped out that same day, but added an extra mystery box to help make up for the shipping delay. Best customer service ever! And yes, they were worth the wait and I've already placed my second order!”

waterdrop US 5 star review on 29th June 2022

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Posted 3 years ago

“New to the product and still trying to figure out what I like”

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Posted 3 years ago

“I hated it. It felt like drinking potpourri”

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Posted 3 years ago

“I had wonderful customer service. The products are also very nice quality and delicious. I called customer service and they called me back, not knowing.who I was. Definitely have nothing but good thingsto say about this.company, and.its products.”

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Posted 3 years ago

“Excellent flavors and beautiful bottle”

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Posted 3 years ago

“I tried Waterdrop for the first time and it did not disappoint! Love being able to get my hydration levels up and their products are packaged beautifully. Love my new Flair bottle!”

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Posted 3 years ago

“All of my recent purchases have been great. Love the flavors!”

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Posted 3 years ago

“Awesome. Love your products!”

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Posted 3 years ago

“I've totally fallen in Love with WATERDROP & all of your products!! I was having such a hard time drinking water before and was drinking sugary juices but trying to dilute them but now thanks to WATERDROP I've been drinking so much water (it's the only thing I drink) & im just feeling so much better overall. I tried to take a sip of one of my old diluted drinks the other day just to see what it would taste like and I couldn't even drink it! All I want now is my beautiful fancy WATERDROP bottle and my little flavor cubes. Thank you!!”

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Posted 3 years ago

“Love the refreshing flavors to spice up my water and think it’s great that it’s all natural with vitamin boosting benefits!”

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Posted 3 years ago

“Flavors are interesting and I really enjoy these drinks! I would give waterdrop a 5th star if the packaging were more eco friendly -- each waterdrop is individually wrapped which adds up to a lot of plastic.”

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Posted 3 years ago

“So refreshing and makes it easy to drink all of the water!”

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Posted 3 years ago

“Love their products”

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Posted 3 years ago

“I like the flavors and love that the packets are so small and easily transportable. Tasty without the flavor being overwhelming or too sweet. I tend to use one packet in 34 ounces of water - that’s just a hint of taste! The bottles are lovely”

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Posted 3 years ago

“Love waterdrop. It makes me want to drink more water.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,926 reviews