waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,987 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Love this company! I’ve thankfully only had to contact CS once, but when I did— they responded super quickly & resolved my issue immediately! They are also always trying to improve based on customer feedback, which doesn’t happen w/ companies often!”

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Posted 2 years ago

“Love all the flavors....Boost is a number one and the Assam Tea too.”

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Posted 2 years ago

“Love to drink more water using Waterdrop. Changed how and how much water I drink on a daily basis.”

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Posted 2 years ago

“I’ve seen SNOW on the website shown as Sold Out for the longest time. I’ve always wanted to try it but it’s never available, I went to Europe in May and was soo excited one of the stores I visited carried Waterdrops, too but no SNOW. The price per package was equivalent in Europe as I got mine in the US. When I came back from my trip, I was notified of a sale on Waterdrops and low and behold: SNOW was available! Thank you so much!! It’s a great price, quick shipping, and the water is absolutely delicious! I hope for another sale in late Fall to stock up.”

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Posted 2 years ago

“I live in the HOTTER THAN HELL South. Water is essential, but I can’t just chug water. Waterdrop makes my nearly gallon per day very easy.”

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Posted 2 years ago

“The 34 oz bottle is nice, but it needs a sipper lid or the type with a straw attached. Hard to use when driving for long distances on open highway.”

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Posted 2 years ago

“Love the bigger bottles as less to fill each day. My hydration goal seems easier to reach. I was surprised by how much I liked the Stainless Steel bottle. It has become a favorite!! The glass bottles are superior to any others I've used.”

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Posted 2 years ago

“Love this cap!!! It has helped me track my water intake soooo much better than me trying to remember recording it myself so I get real time records.”

waterdrop US 5 star review on 28th August 2023

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Posted 2 years ago

“I love my water drops. I had a kidney transplant and have to drink lots of water everyday. Without water drops to make my water enjoyable, I’d never drink enough. Now, thanks to the drops, I easily drink all of my daily water!”

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Posted 2 years ago

“Beautiful thermo, so happy Emilia was a gift for a friend she love it. The other one was for me. Keep my drinks coolers fresh flavored.”

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Posted 2 years ago

“Waterdrop is a great company. They really listen to their customers. Their customer service is fantastic!”

waterdrop US 5 star review on 26th August 2023

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Posted 2 years ago

“Makes drinking more water easy plus the flavors are very refreshing”

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Posted 2 years ago

“Waterdrop is so helpful to staying hydrated. Just pop a drop in water and watch it fizz to mix a delicious beverage. This time I just bought Zen to use as a second drop in the drink...it gives everything else a lighter more fresh taste to my taste buds.”

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Posted 2 years ago

“I was in need of proper hydration and to drink more water instead of other choices. So I am glad I found this product. I have been using it for about a week now. I drink 2 34 Oz bottles a day using 2 different flavors each time and I have noticed a difference. The flavors they offer are all good so far. The only thing I have to watch is the ingredients due to having thyroid issues I cannot have ginseng. So the youth one contains ginseng so I won't be able to order that one again. I will continue using other flavors though. I will be trying some other flavors soon and look forward to the iced teas that I just received. Highly recommend”

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Posted 2 years ago

“Great company! Listen to customer feedback in development and refining!”

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Posted 2 years ago

“Love the many flavors and now its helped getting my 17 year old to drink more water!”

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Posted 2 years ago

“Love waterdrop! The drops make it easy to meet hydration goals and there are so many great flavors to choose from!”

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Posted 2 years ago

“Amazing! So satisfying”

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Posted 2 years ago

“I Love the flavors, Love that it makes me drink more water & the Lucy cap keeps me up to date and well hydrated;-)”

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Posted 2 years ago

“Expiration dates on the sale priced microdrinks are very short. Not sure why .... feels like I was being cheated. Spend less, get something that is old and out of date.”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 5,987 reviews