waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,956 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,956 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love it so much I order more every 3 months.”

waterdrop US 5 star review on 30th May 2023

Helpful Report

Posted 2 years ago

“My girls love their new water bottles. Lots of compliments from their school friends. My teen loves the flavors almost as much as I do.”

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Posted 2 years ago

“Breeze seems to be my favorite flavor at the moment. The carafes are the perfect size for my filtered water to keep cold in the fridge.”

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Posted 2 years ago

“The flavors are delicious and the water bottle is great quality. I LOVE the breeze and blueberry flavor.”

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Posted 2 years ago

“Love the glass container. The flavors are great. I just wish you would sell at more retailers. I’d love to pick up and not have to wait for my product. Plus on my first shipment it was delayed as well. Really like the product tho ~ I was 6 days but that was not an option”

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Posted 2 years ago

“Great company! Top quality products and customer care.”

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Posted 2 years ago

“I love the flavors, so refreshing! The microteas are so delicious, too! I have been a fan since I discovered them about two years ago. They definitely help me drink more water. Thank you, Waterdrop!”

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Posted 2 years ago

“Wonderful flavor, easy-to-use, and doesn't get boring.”

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Posted 2 years ago

“Love my bottles, one for work. The rest stay home. I love all the flavors. Shipping is fast and customer service is outstanding”

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Posted 2 years ago

“Love, love, love waterdrop and their products! Probably too much, by how many water bottles I own now. I had a problem with an order once (they sent they wrong color bottle) and when I reached out to the company, they were so prompt and so helpful and accommodating in their response -- one of the most positive interactions I've ever had with a company. Awesome products, and awesome people behind the products too.”

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Posted 2 years ago

“Very easy to use and so convenient. I love the look it is so pretty.”

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Posted 2 years ago

“Love Waterdrop. Flavors are good and the bottles are beautiful.”

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Posted 2 years ago

“These 'drops' give just enough flavor without being overpowering. Love the fact they are sugar/sweetener free! Helps me drink so much more water than I normally would.”

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Posted 2 years ago

“Very refreshing and the bottles are a good quality”

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Posted 2 years ago

“Love my drops! And the free gifts are awesome.”

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Posted 2 years ago

“The drinks are tasty and refreshing. They’ve definitely helped me to drink more water.”

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Posted 2 years ago

“I have been a customer for several years. I have not had any issues at all. Good company.”

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Posted 2 years ago

“I love this place so much. I used to hate drinking water, and now I live it.”

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Posted 2 years ago

“Beautiful bottle!! And the flavors are very good as well!”