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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Ruth
Verified Buyer
“I need to drink more fluids and I really enjoy water drop because it gives us another option of something to put in the water. I have a hard Time drinking enough water and I don’t drink soft drinks so I drink different flavors of the water drop and sometimes add it to my electrolytes. The flavors are not too sweet and I look forward to even getting some more optional flavors.”
Helpful Report
Posted 3 years ago
Kimberly
Verified Buyer
“Very delicious and refreshing. I drink a lot of water and use 2 cubes daily. Love ❤️ is probably my favorite right now. I haven’t really had one that I don’t like 😄👍🏼”
Helpful Report
Posted 3 years ago
Shae
Verified Buyer
“I loved all of the cubes except Boost. Boost is too perfumey for me. It tastes too floral in my opinion. Besides that, I love Waterdrop, and how it encourages people to drink more water and to stay hydrated. I personally love drinking water, and love that I can use pretty bottles to drink my water. I’ve already told my mom and a friend about Waterdrop.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The waterdrop packets can be hard to open, but the glass was beautiful. I expected boost to taste more like acai and it didn't which was disappointing. I found an unexpected favorite in Glow. It does taste exactly like the ugly fruit and it's yummy without being sweet.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“I really liked most of them, but when I went to re-order I realized they are almost a dollar each drink. Yikes!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Highly recommend the starter kit! The flavors are not too strong nor too sweet, it’s just right!!”
Helpful Report
Posted 3 years ago
Suzanne
Verified Buyer
“Love it and great customers service”
Helpful Report
Posted 3 years ago
Kimberly
Verified Buyer
“I love Waterdrop! Hydration has never been so easy.”
Helpful Report
Posted 3 years ago
Delia
Verified Buyer
“I love my F Kahlo bottle, get lots of compliments. Thank you so very much for your customer service. I had purchased in July but I clumsily bumped into my bottle and it fell on floor and broke. Called Waterdrop and got enough points to purchase again..Thank you!!!”
Helpful Report
Posted 3 years ago
Ann
Verified Buyer
“Very refreshing during hot summer days!”
Helpful Report
Posted 3 years ago
Lara
Verified Buyer
“I am in LOVE with waterdrop!!!!”
Helpful Report
Posted 3 years ago
Melonie
Verified Buyer
“Great idea for a product with accurate measuring and good filtration. The one drawback is the cost especially when compared to the expense in Europe. It doesn’t seem equitable.”
Helpful Report
Posted 3 years ago
Jodie
Verified Buyer
“I love all of the products and have ordered them each repeatedly.”
Helpful Report
Posted 3 years ago
Tracy
Verified Buyer
“I love my waterdrops and all of the bottles are wonderful! Excellent products and customer service!”
Helpful Report
Posted 3 years ago
Aldo
Verified Buyer
“Very hot here in Palm Springs water drop does the job”
Helpful Report
Posted 3 years ago
Staci
Verified Buyer
“Love the glass Water bottle and sleeve! Quality product with a splash of design. The lid is quality also (I've experienced cheap lids and this is NOT one of them). Customer service is great! Had an issue with a bottle and they replaced it!”
Helpful Report
Posted 3 years ago
ANGELA
Verified Buyer
“Timely and friendly response to my concerns.”
Helpful Report
Posted 3 years ago
Eva
Verified Buyer
“I love this company. Great way to drink more water.”
Helpful Report
Posted 3 years ago
Stacy
Verified Buyer
“I love waterdrop. Not only are their flavors amazing, their app helps you keep track of how much water you are drinking. I have stopped drinking soda all together from drinking waterdrop and lost 15 lbs because it’s helping me eat less because my body is more hydrated. Thank you so much for waterdrop…yall need to open a store here San Antonio Tx…yall would be a hit”
Helpful Report
Posted 3 years ago
Michelle
Verified Buyer
“Love the company, love the bottles and all the accessories and love the flavors.”
waterdrop US 5 star review on 6th September 2022
Helpful Report
Posted 3 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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