waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,926 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flavors are subtle and enjoyable. The glass bottle is of good quality and attractive. The Love bag is cute and good quality canvas. Overall I am pleased with my first water drop purchase and will be making more. There was a hiccup with the order (I received the wrong order initially) and had some issues with contacting customer service via the messaging system. Once I called everything was corrected very quickly. The representative I dealt with was very nice and I have confidence in their customer service.”

Helpful Report

Posted 3 years ago

“Very pleased, can’t wait to taste all of them. Thank you”

Helpful Report

Posted 3 years ago

“Great way to get more water in your diet with vitamins and fruit flavors, not sugar and artificial stuff.”

Helpful Report

Posted 3 years ago

“Love the newest flavor - Flair!! Very tasty!”

Helpful Report

Posted 3 years ago

“LOVE LOVE LOVE. I HAVE NEVER REALLY BEEN A WATER DRINKER AND FIND SOME WATER ENHANCERS TOO SWEET. My Favorite is Boost AND Zen. The best thing is I can switch it up and I get to try them with the starter pack. Drinking so much more and feeling Great. I'M Sold”

Helpful Report

Posted 3 years ago

“Wow. I just received my starter set. I also ordered LOVE. I'm already drinking more water. It was a big change for me. I was a diet soda junkie. 🚮Now no more diet soda.”

Helpful Report

Posted 3 years ago

“Love Waterdrop, they have amazing products and their Customer Service is awesome. Thank you!!!”

Helpful Report

Posted 3 years ago

“Easy and quick to deliver!”

Helpful Report

Posted 3 years ago

“I love the flavors and as a result, I’m drinking lots more water!”

Helpful Report

Posted 3 years ago

“I am loving water drops! A little pricy but worth it because I’m drinking lots more water! Highly recommend!”

Helpful Report

Posted 3 years ago

“I drink more water now than I did before. Love it!”

Helpful Report

Posted 3 years ago

“Exceptional customer service and quick response when I had an issue with my order!”

Helpful Report

Posted 3 years ago

“I love my Flair water bottle and straw. The straws work perfectly for when I have smoothies in my water bottle.”

Helpful Report

Posted 3 years ago

“I love them I'm glad I found it isn't cheap but worth buying”

Helpful Report

Posted 3 years ago

“I absolutely love my waterdrop products.. my Emilia wickstead bottle is wonderful; keeps my microtea warm for hours!! I am in love with the new flavors, the teas and the energy drops. I am hooked for life! I LOVE these products, my water consumption has doubled with the water drops, and now maybe even tripled with the teas.. what are you waiting for?! Do it, you won’t regret this.”

waterdrop US 5 star review on 23rd June 2022

Helpful Report

Posted 3 years ago

“This is a 2nd time ordering a set. I'm not sure which one I like best. Also, I have received a lot of comments about the set from adults and children.”

Helpful Report

Posted 3 years ago

“The water bottle is so pretty and each drop I have tasted has been delicious!”

Helpful Report

Posted 3 years ago

“I love the flavors!!!! I find I'm drinking WAY more water than I used to. I also love the water bottle sent to me. I'm saving the environment from plastic and my water is always cold!!!”

Helpful Report

Posted 3 years ago

“Awesome product. The steel keeps my drink cold for hours.”

Helpful Report

Posted 3 years ago

“I love my waterdrops and I love the stainless steel bottles just as much!”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,926 reviews