waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,934 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

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English

“I love my new bottle. My favorite flavor is Vibe. I can't get enough of it”

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Posted 3 years ago

“I tried the sampler pack and found some favs. I stay hydrated now without the sugar from a previous brand. The micro teas are perfect when it’s cold! I’m a customer for life!”

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Posted 3 years ago

“These things taste horrible! I can’t believe I spent all that money to make my water taste worse. Of course there’s no refund for opened packs. So, how can you try them? I should have know better than trusting a bunch of bogus reviews.”

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Posted 3 years ago

“Focus & Youth are by far my favorites. They are helping me wean off of my pop addiction. Normally I HATE water. I got my sports bottle. I'm not sure about the ability for it to keep the water cold. When I filled it with water the outside was almost impossible to hold since the cold was transferred to the outside of the bottle.”

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Posted 3 years ago

“Love the bottle and the drops. Flavors are just right.”

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Posted 3 years ago

“Good variety. Helps me drink more water.”

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Posted 3 years ago

“The flavors are all very distinct. I wasn't sure how I'd feel about the Vibe flavor but I was pleasantly surprised. Love has a tartness that isn't overwhelming. My only issue is the opening of the water bottle makes it difficult to clean...but I love the design.”

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Posted 3 years ago

“Overall nice products, a little on the expensive side. I wish the microdrinks either came in a larger quantity or carried a snaller price. The point is to increase water consumption, therefore repeat customers are going to be drinking more water and using more products. The bottle brush doesn't easily fit the mouth of the bottles without pinching the metal attached to the bristles and using a bit of force.”

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Posted 3 years ago

“I placed an order 3/27 items were delivered 4/2. I spent enough to get 2 free gifts one was a bag and the other was supposed to be another pack of the vibe. Ended up with small sample size packs of 3. 3 packs were Youth and 1 was boost. I was about to use the boost and dropped the pack which caused me to notice the expiration date of 3/2022. As I started to check the other packs all the sample size "gifts" were expired and the bigger ones I had ordered have short expiration dates. all less than 6 months from the time of purchase but 1 which is 1/23. I reached out the their customer service and was basically told they were free so we are sorry about you getting expired ones. Why try to encourage customers to spend more to just send them expired product? Fast shipping/delivery is the only reason I gave then 2 stars vs 1 star. I do like most of the flavors I have tried so far but the reply left a bad taste in my mouth.”

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Posted 3 years ago

“I love the Waterdrops products overall. High quality, tasty, nutritious, and saves on plastic bottles.”

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Posted 3 years ago

“I have tried sooo many times to kick my soda habit. Waterdrop is the first solution to stick. From 4 a day to once a week, and I don't feel deprived at all.”

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Posted 3 years ago

“It’s absolutely amazing I wish I could buy it in store so I didn’t have to wait. I drink so much more water and feel so much better.”

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Posted 3 years ago

“I love the flavors offered for my water, and appreciate the variety to choose from!”

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Posted 3 years ago

“Amazing omg it tastes so good! I never drink water now I am drinking 60 oz a day. This company is amazing people!”

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Posted 3 years ago

“Absolutely love all the flavors I have tried so far, really hoping we get more like the EU site”

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Posted 3 years ago

“ABSOLUTELY LOVE EVERYTHING I ORDER FROM THIS COMPANY!!!!”

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Posted 3 years ago

“Great shipping, no damage to the glass!!”

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Posted 3 years ago

“Great taste! Not sweet! Perfect for a workout, bike ride, or any sport!”

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Posted 3 years ago

“LOVE IT! I have never WANTED to drink water for the yum of it. This has changed the water game.”

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Posted 3 years ago

“I recently bought a limited edition tumbler along with microtea drops. Love the tumbler! Keeps my tea hot for sipping at work in the afternoon. The microtea drops are yummy!”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,934 reviews