waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,025 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 20th October 2025

Justin

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

4187

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lucy is not a perfect device, but it is a good gadget if you need the motivation to drink more water and are prone to forget about cleaning your bottle. Pros: it does track water intake fairly well, automatic logging into an app is nice as it helps be mindful of your liquid intake. The water sterilization option is also great - it's hard to vouch for its true efficacy, but a bottle never gets smelly as reusable bottles inevitably do if they are not cleaned often. The top design is very cute and clover colors are intuitive regarding what Lucy is currently up to and how much charge it has. Cons: it's quite clunky and fairly bland looking overall, which isn't that big of a con really, I just wish it was a little more elegant or came in various colors. My first Lucy actually bugged out very often and eventually was deemed defective so I got a replacement. So far it is working well, although if it is disconnected from my phone for too long it loses its pairing capability and needs to be reset, which isn't great. The need to charge it every couple of days is a bit of a hassle, but it is understandable given how much battery Bluetooth can drain. Overall, if all you care about is a sterilizing option there are more energy-efficient alternatives on the market, but tracking water intake is a great plus if that is something important to you.”

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Posted 2 years ago

“I love the waterdrop products.”

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Posted 2 years ago

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Posted 2 years ago

“Love the product, great flavor combinations and taste. Shipping after the waterdays got a little lost at the warehouse and there was an unexpected delay of a couple of weeks. My other issue is the monthly subscription is a pain in to modify and cancel. I will just stick with single time purchases in the future. The flavors and convenience of the drops can't be beat though. I offer them to clients after a session to jazz up their water. It's been a big hit.”

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Posted 2 years ago

“These are handy little tablets. I bought an assortment of flavors and think Youth is one of my favorites.”

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Posted 2 years ago

“I like the flavor. It is light and refreshing and not too heavy on the coconut flavor. Well balanced.”

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Posted 2 years ago

“I drink more water with waterdrop. The shipping is very fast.”

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Posted 2 years ago

“As all the other micro drinks this one is packed with flavor. I don’t really taste the pineapple to me it’s mainly coconut. I wish the pineapple stood out more, but it is delicious”

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Posted 2 years ago

“I love the bottles. My sister and I started waterdrop to try and cut out a lot of sugar drinks. Some flavors are not my cup of tea, but focus and zen are amazing. We got the old formula of boost and we were not impressed it had a weird, heavy, artificial feeling after taste. We also got the old formula for glow and had to add in a mango syurp to get over the taste and smell. So definitely do your research on the drops but give it a try! I have been doing better the last two weeks at choosing my bottle over a soda.”

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Posted 2 years ago

“I love my new glass 20oz. water bottle set. It’s so pretty and the orange colors and design are beautiful. However, the Lucy Cap is very difficult to twist on and off of it. Not sure why…other than that I love it! I also love the Sky and Snow drops! Very yummy!”

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Posted 2 years ago

“Love the many flavors, coconut pineapple is now my favorite. However, I don’t like the mini plastic packaging and the peel off that gets most often stuck. One would think that Waterdrop could solve both of these issues. Go green Waterdrop! No plastic waste please.”

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Posted 2 years ago

“What is the best way to clean the neoprene sleeve? Someone touched mine with greasy hands. Can the Botox go in the di?”

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Posted 2 years ago

“So glad I saw a waterdrop stand when we were visiting friends in NYC. I had been curious about it (after seeing ads online) and getting to sample a couple before purchasing a whole pack was just what I needed to take the plunge! Been loving it ever since (and that was nearly a year ago!).”

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Posted 2 years ago

“I hope they make a bigger bottle i have a hard time putting ice cubes in.”

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Posted 2 years ago

“Really enjoy Waterdrop flavors. Much healthier than other flavor packet brands, and love the milder flavors. Ordered another steel bottle as they are super durable when out and about.”

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Posted 2 years ago

“Taste great, definitely help me drink more water. Super cute and sturdy bottles too.”

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Posted 2 years ago

“I like the subtle flavoring and convenient little cubes to entice me to drink more water.”

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Posted 2 years ago

“it's fine! drink them sort of often, but i don't need little bits of vitamins all the time, so i wish they'd have some that were *just* flavors maybe?”

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Posted 2 years ago

“I have been experimenting with combining different flavors and am enjoying the experience very much.”

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Posted 2 years ago

“Loved my recent order of waterdrops. Snow and focus are great!!!!”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 6,025 reviews