waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is by far my favorite one. Only wish it had a different color. Looks a little gross in a clear water bottle.”

Helpful Report

Posted 3 years ago

“Absolutely love everything about waterdrop! So refreshing!”

Helpful Report

Posted 3 years ago

“Love, love the sky. I have had Flair for a while and it is a favorite!!! I have a lot of favorites.”

Helpful Report

Posted 3 years ago

“Beautiful bottle, flavors are good”

Helpful Report

Posted 3 years ago

“I love the fact that the glass water bottles are easy to carry and never alter the taste when in warm or hot areas. They’re cute too and easy to clean. I love most of the microdrinks. They come in handy when I’m eating out or traveling, they make the tap water taste so much better. The customer service is great should you ever have a problem.”

Helpful Report

Posted 3 years ago

“THis is my second purchase! I love these drops so much. So easy to travel with and keeps me WANTING to drink water. The flavors are amazing!”

Helpful Report

Posted 3 years ago

“I love this company and the quality of their products. Their rewards system is fair and I always get free offers when I order. I can't wait for the United States to get the other flavors/offerings that are available in Europe.”

Helpful Report

Posted 3 years ago

“I love that the company has great quality and beautiful products. Eco friendly and health conscious. I would recommend Waterdrop to friends and family. I also like that they have their products made in EU and not made in China.”

Helpful Report

Posted 3 years ago

“Great stuff!”

Helpful Report

Posted 3 years ago

“Love Waterdrop. Have been using for a couple of years now. Glow, Youth and Boost are my top favorites. Definitely makes me feel hydrated living in Florida.”

Helpful Report

Posted 3 years ago

“Lovely! Perfect size for coffee or tea. Water bottle is beautiful!!”

Helpful Report

Posted 3 years ago

“Love these products. The flavors are delicate but definitely there. I love the health benefits along with drinking more water.”

Helpful Report

Posted 3 years ago

“I've thoroughly enjoyed your waterdrop products. The recent purchase of the large waterbottle and carafe did not disappoint! They are beautiful and make me feel Pampered. One of my attempts at self-care. We all need more of that! 😊”

Helpful Report

Posted 3 years ago

“Sky is amazing! Sad it is limited edition, but makes it more exciting for things to come! Steel bottles are my favorite bc I love cold water, it’s all I drink. I never had a problem drinking water it’s just boring, so I would look for other things to drink, but the other things have a ton of dye, fake ingredients, or a ton of sugar. I love how waterdrop can be subtle or you can increase the flavor by adding a second drop, even becoming a mixologist and trying different drops together! Overall this is a 10/10 and am excited to see what’s next! Already got my sister and mom into it… hehe.”

Helpful Report

Posted 3 years ago

“Helps me drink more water.”

Helpful Report

Posted 3 years ago

“perfect everything arrived without problems”

Helpful Report

Posted 3 years ago

“My hydration game has CHANGED!!! This water helps me so much with everything. Mood, skin, hair. When my stash gets low...I actually panic :)”

Helpful Report

Posted 3 years ago

“I recently placed my first order of WaterDrop and after waiting past the expected delivery date accordingto the website, contacted the customer service department for an estimated shipping date as i was excited to try WaterDrop. After a little research the customer service representative found out that my order was delayed due to a mixup in my address and not only had my order shipped out that same day, but added an extra mystery box to help make up for the shipping delay. Best customer service ever! And yes, they were worth the wait and I've already placed my second order!”

waterdrop US 5 star review on 29th June 2022

Helpful Report

Posted 3 years ago

“I had wonderful customer service. The products are also very nice quality and delicious. I called customer service and they called me back, not knowing.who I was. Definitely have nothing but good thingsto say about this.company, and.its products.”

Helpful Report

Posted 3 years ago

“Excellent flavors and beautiful bottle”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 6,049 reviews