waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Waterdrop How is it you find the time to get on Facebook and answer questions or comment? Why don't you get off Facebook and WORK AND GET THE ORDERS SHIPPED THAT HAVE BEEN ORDERED 6 DAYS AGO! IF YOU GOT TIME TO SIT AROUND ON FACEBOOK YOU GOT TIME TO SEND MY ORDER!!!”

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Posted 4 years ago

“Love Waterdrop! And love Vibe! So good!”

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Posted 4 years ago

“I was so glad to see the smaller bottles available. Sometimes I just want a quick drink, and the smaller volume means that one microdrink tablet gives me a stronger flavor. The Orchid design is so vivid and beautiful. This is my second purchase of the Vibe seasonal microdrink. It's a really refreshing flavor and turned out to be a more harmonious blend than I expected from the description. The mint is not obvious, but adds a nice cooling sensation.”

waterdrop US 5 star review on 23rd October 2021

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Posted 4 years ago

“Love it! And great water bottle- fantastic customer service!”

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Posted 4 years ago

“I have to drink a large amount of water daily. This really helps me achieve that goal. and I love that I'm not paying a small fortune, and polluting the environment. I like this product.”

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Posted 4 years ago

“Unable to correct the incorrect address with my order. There is minimal customer service”

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Posted 4 years ago

“The drink cubes LOVE are a bit strange tasting, but diluting it with 30oz of water is working. The bottle I love!”

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Posted 4 years ago

“Really love my bottle thank you”

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Posted 4 years ago

“Love them!”

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Posted 4 years ago

“I love this beautiful steel bottle it's like carrying around a piece of artwork everywhere you go! The waterdrops are a nice change of pace from just drinking regular water all of the time gives you a light and refreshing flavor I just love my waterdrops”

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Posted 4 years ago

“I LOVE Waterdrop! I got to try all the flavors at thr store in Miami and love them all. My favorites are Boost, Focus, and Youth. I use one drop per 34oz bottle and that’s enough flavor for me. I’ve never drank this much water my whole life. And my bottle is gorgeous! It certainly helps! I can’t recommend this enough.”

waterdrop US 5 star review on 22nd October 2021

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Posted 4 years ago

“Love waterdrop! I now drink so much more water! Love all the flavors I have tried, but, Youth continues to be my favorite!”

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Posted 4 years ago

“AMAZING! The bottle is Beautiful! My 3 year old loves it too!”

waterdrop US 5 star review on 21st October 2021

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Posted 4 years ago

“Tastes awful. Didn’t get any benefits from it.”

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Posted 4 years ago

“A lot of mistakes made during order prep that I have to return, contact for return, and PROVE their is an issue in order to get a return to happen...Very lenghty and timely process for the price paid for these products. I can;t even get a new cap for a water bottle with out a picture of it leaking....Which this was sent....but the new cap STILL has not show up.....”

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Posted 4 years ago

“I love the subtlety of the micro drinks and the water bottles are absolutely stunning.”

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Posted 4 years ago

“I love the tastes of the drops I purchased and the bottle is so pretty!”

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Posted 4 years ago

“Love the flavors and the bottle is eye catching! So many compliments!”

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Posted 4 years ago

“I so want to give this a better review. I love the flavors but cannot get past the Stevia taste. I wish I had seen that it was an ingredient before I made my purchase. Waterdrop, please let me know if you ever go truly sweetener-free.”

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Posted 4 years ago

“love my new glass bottles! they’re adorable, and I love the large size.”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews