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waterdrop US Reviews

4.7 Rating 5,926 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,926 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 24th June 2025
Anonymous
waterdrop US 5 star review on 28th May 2025
Nicole
waterdrop US 5 star review on 27th May 2025
Lydia
4183
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
So far I’m really enjoying all of the flavors! Can’t wait for more releases
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Posted 3 years ago
Love them all
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Posted 3 years ago
I enjoy the boost but I miss the other flavor that you used to have it was called flair why are you getting rid of so many flavors you barely have any on your website anymore
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Posted 3 years ago
Love both flavors and the twin packs
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Posted 3 years ago
I’m enjoying the Drop experience!
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Posted 3 years ago
I think I like the water drop concept but I with the pods were easier ti open. Sometimes they split and that makes getting the cube out difficult and sometimes causes it to crumble. I would love to see a deal on “make your own” 6 pack rather than the same 6 pack you always have. The 6 pack is the only way I can afford to buy this product.
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Posted 3 years ago
I absolutely LOVE your product. I drink at least 56oz. of water everyday & WATERDROP makes it so easy! & FLAVORABLE! & NUTRITIONAL! I also love the accessories…draws, cups, coasters & tote bags! I finally got one of the large glass bowls to hold ALL my WATERDROPS!
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Posted 3 years ago
I haven't used the straws yet, but they look amazing. I ordered the frosted black one for my boyfriend in Canada since he can't get it delivered there. I ordered the RELAX bottle for myself but ended up not liking the design in person. Instead of returning the RELAX I'm going to give it away to a co-worker instead and decided to order something else. So far I've only tried two of the flavors (FOCUS & BOOST). Enjoying them so far, although Boost's flavor is a bit stronger. I didn't drink all the flavored water and it went warm, so I believe it is definitely better to drink it cold. I also think because I don't have the 20oz bottle, I may have used more water, which made the flavors not too overpowering. I can't wait to try and mix/match some of the flavors as well. I was really excited to order the items but didn't realize it would take about a week or so to get to me. It looks like it originated from IL and took over a week to get to CA. I will need to plan my orders accordingly. I am also looking forward to ordering more bottles.
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Posted 3 years ago
This order was delivered almost a week late. The delivery person didn’t deliver to the front door which was very disappointing since our house is located at a very busy street and it could have been stolen. I’m just happy to have finally received it. Undamaged.
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Posted 3 years ago
First time trying water drop in the shiro flavor and it’s delicious I definitely will be purchasing again
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Posted 3 years ago
Love the flavor, refreshing, always use it in my water.
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Posted 3 years ago
I love the Nero and Flair. They are my new favorite. The flavor is wonderful
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Posted 3 years ago
I love these little cubes! Lovely flavors and nothing artificial.
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Posted 3 years ago
I recently turned 40 and need to drink more water. I hate those packet things. They taste fake and too sweet. I love cucumber muddled water, but I can never drink the batch quick enough before it gets gross. I came across this in a Facebook reel and thought why not. I don't LOVE all the flavors, but I like all but 1. And that one is good mixed with other flavors. Even if I didn't like ANY of the flavors, the bottle in itself is totally worth it. It legit keeps my water cool after 24 hrs. I've already talked to 2 friends and they will be making a purchase. And to top it off, the polish i was wearing when I got my shipment matched my bottle!!
waterdrop US 5 star review on 18th June 2022
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Posted 3 years ago
I am a huge fan of Waterdrop! The flavor are wonderful and I absolutely drink more water. I use the bottles and they are gorgeous.
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Posted 3 years ago
Loved the flavor in sky waterdrops!
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Posted 3 years ago
The mouth of the bottle is too small for ice cubes. I live in triple digit heat. Just learned from customer service that they do not accept returns. So I just paid $40+ to recycle a piece of painted glass.
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Posted 3 years ago
I am so happy I found waterdrop. I definitely drink more water. I enjoy all of the micro drinks, at the moment, my favorite is Love. I received an email with a recipe mixing different micro drinks. I love that! I hope they provide more. There are two new micro drinks - oro and sky. I'm looking forward to trying them.
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Posted 3 years ago
Love Love boost waterdrops I am drinking much more water the taste is so good live all the flavors
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Posted 3 years ago
I have been drinking a lot more water now that I have these beautiful glass bottles and so many different flavors.
waterdrop US 5 star review on 17th June 2022
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Posted 3 years ago
waterdrop US is rated 4.7 based on 5,926 reviews