waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,948 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you for bringing a new light on drinking water to me. I recently had some flavored bottle water from a leading brand (didn’t have any waterdrops on me) and it just didn’t even meet the flavor I get from using a Waterdrop. I’m hooked on these for life!!”

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Posted 3 years ago

“Very tasteful, makes me want to drink more! Also the tea is very good, refreshing!”

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Posted 3 years ago

“I like knowing I’m doing better by my body, still getting caffeine, but not all the other bad stuff. Lost 10 pounds already just replacing soda with Shiro Waterdrop.”

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Posted 3 years ago

“Love, love, love Waterdrop! The different flavors are great & I have 3 favorites I like to rotate between. It's awesome having a beverage I look forward to drinking with the perk if it being a healthy option over soda or something sugary.”

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Posted 3 years ago

“I love my Olivia bottle! It's so playful and elegant at the same time. The microdrinks are tasty without being over sweet. 😋 Drink more water!”

waterdrop US 5 star review on 12th February 2022

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Posted 3 years ago

“Love the flavor options! I don’t really like the flavor of water, and using waterdrop has helped me Increase my fluid intake!!”

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Posted 3 years ago

“I now very much enjoy drinking water. I'd very much love a couple of drops that specifically targeted relaxation,sleep and calmness; however. Please make them available in the US.”

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Posted 3 years ago

“This is the best! I love your products, flavorful and fresh.”

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Posted 3 years ago

“The microdrinks themselves are fantastic. If I were reviewing solely on the drinks, I would rate you as a five. Under the circumstances of the very slow delivery time and difficult packaging (details below), I can only offer a three rating at this time. That said, one it takes too damn long to get to my house (over a week on average) and two the drink cubes are too damn difficult to get out of the package. On many occasions, I peel the sticker back and attempt to pour the cube into my water, only to have the cube get stuck on the tiniest fiber of the sticker. EXTREMELY FRUSTRATING. Bu the main problem is that you're going to have to figure out a way to get these to my house faster. Otherwise, I'll stop buying this.”

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Posted 3 years ago

“I love everything about Waterdrop!”

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Posted 3 years ago

“Love the wide mouth and how it really does keep the water cold. The flavors are just a hint, which is great. And I received the bag with my first order and I love the lining!”

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Posted 3 years ago

“Amazing company. Superb customer service and support. Products are all high quality and worth every penny!”

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Posted 3 years ago

“Loved the water bottles. Didn’t like the drops. Leaves weird aftertaste and gave me. Headaches.”

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Posted 3 years ago

“Love all the flavors and the color of my water bottle. Highly recommend. Already made a second order.”

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Posted 3 years ago

“Love waterdrop!! Helps me get my water i. And tastes delicious!”

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Posted 3 years ago

“The drinks are good but they are sold in tiny plastic containers. I won’t be ordering again till that’s changed. Wasteful. I didn’t buy bottled water or drinks before so this is not saving any plastic for me.”

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Posted 3 years ago

“Love this flavor! So glad it came to the US.”

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Posted 3 years ago

“I am always checking out what Waterdrop has to offer. It is refreshing to find such lovely and tasty things that I can treat myself to with zero guilt as they are good for the body and the soul.”

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Posted 3 years ago

“I absolutely love this set - a great sample of water drop flavors but most importantly, the bottle is gorgeous and helps me drink much more water each day!”

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Posted 3 years ago

“I love my water drops. I love the fact that I can make as strong or mild as I like by adding cubes etc…. I have gotten the ladies on board and drinking more water by sharing with them. Two have become customers already!! Not to mention, my bottle packaging made a great vase for these single roses I received from my students 💗”

waterdrop US 5 star review on 11th February 2022

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,948 reviews