waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,986 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I needed a “refill” on flavors and a new bottle to keep in the car. I LOVE the flavors and the small bottle is just the right size!”

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Posted 1 year ago

“asassa asssasa”

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Posted 1 year ago

“The flavor droplets that I purchased are very flavorful.”

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Posted 1 year ago

“I reordered our favorite microlyte flavor, grapefruit. This order we tried the Koko Pina and it is amazing. Just the right amount of sweet. I did order a sipper lid for my 24 oz glass bottle , but it isn't the correct lid.”

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Posted 1 year ago

“Love some of the flavors! Cannot believe they discontinued the best one (“Glow”) so I’m on the hunt for a good alternative now that it’s gone. Zen and Breeze are decent refreshing flavors that are not artificial tasting or overpowering! Some are hits while others are big misses, like Koko Pina, which tasted like sweat-infused water. Haven’t found that one great replacement for my beloved Glow, but I enjoy at least one of the other flavors enough to keep coming back.”

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Posted 1 year ago

“I love my Waterdrop bottles.”

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Posted 1 year ago

“The flavors were tasty, but I have to say there is a little aftertaste. Which I wasn't expecting. I was a little disappointed there was an aftertaste.”

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Posted 1 year ago

“I cannot live without my caffeinated waterdrops. They are a live safer and game changer. I love the sticker idea and wish there would be more options, including a seasonal one.”

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Posted 1 year ago

“I love the company! They were quick to send me a new spout lid when I was having issues with mine coming unskrewed when I carried it by the handle. I would LOVE a bottle/model that has a handle on the bottle itself vs on the lid! :)”

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Posted 1 year ago

“I think I love the iced tea more than any other flavors/category of flavors! This sample pack is perfect to see what you would like. Great deal too!”

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Posted 1 year ago

“I've been drinking Waterdrop for 1.5 years and have tried every flavor that can be ordered in the US. I have successfully eliminated soda and even seltzer water. I have given Waterdrop bottles and drops to family and friends as gifts to introduce them to something that I really enjoy.”

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Posted 1 year ago

“I tried a new flavor, berry and I really wish I wouldn’t have. Not a fan at all. Couldn’t even get through one bottle. Disappointed, to say the least , especially after my order was almost a month late.”

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Posted 1 year ago

“This was my first restock order! I have lived using waterdrop for the past several months and have tried nearly all of the flavors. My favorites are Sky, Focus, and Blackberry-all are so crisp and refreshing! I use several each day, and I have a box everywhere I have lip balm & sunscreen - my purse, desk, nightstand, and backpack!”

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Posted 1 year ago

“Points program is confusing. Would have used points with this order if it was made clear needed to use points with purchase.”

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Posted 1 year ago

“Love the peach Ice tea. This is my favoriate. Pefect combination and great on ice.”

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Posted 1 year ago

“I really wish you hadn't changed the flavor of Focus, now I can taste the coffee, and for me it is off putting.”

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Posted 1 year ago

“Very good flavors”

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Posted 1 year ago

“Some flavors I really like and would recommend (ice tea lemon). Other flavors I don't care much for (blueberry).”

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Posted 1 year ago

“The sales told me this water bottle is dishwasher safe and leak proof. After purchasing this bottle, I noticed the website says not dish washer safe. Additionally, took my water bottle out today and the bottle is now half empty as it was leaking in the car. Terrible product. Won’t trust the sales person again.”

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Posted 1 year ago

“Every flavor is great! Had a party and everyone wanted to try one!”

waterdrop US 5 star review on 30th May 2024

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,986 reviews