waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,955 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Got my first order this week and really wanted to love/keep using these, but each tiny little individual waterdrop is packaged in its own hard-plastic cube -- it's completely insane. The Earth is drowning in plastic, there's just no way to justify this as a retailer in the year 2022.”

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Posted 3 years ago

“My favorite waterdrop! Great flavor, beautiful color and caffeine kick. I love putting this in seltzer water.”

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Posted 3 years ago

“I LOVE this bottle. It’s absolutely beautiful. And my two favorite flavors together in this 34oz bottle is perfect.”

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Posted 3 years ago

“I loved all of the flavors I ordered (flair, zen, glow, and boost). But I think Flair is my new favorite! I love the raspberry flavor - not too strong and not too sweet! These water drops are saving me money on flavored water while allowing less sodium intake and saving on plastic use!”

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Posted 3 years ago

“Spacious bag - love both bottles perfect for work”

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Posted 3 years ago

“Do love it!”

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Posted 3 years ago

“I Love Waterdrop. It’s so easy to use, tasty and the bottles are not only beautiful but earth friendly. I will be a repeat customer.”

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Posted 3 years ago

“I absolutely love this product! This really helps me drink water during the day. As a busy hairstylist, we sometimes don’t have a change to get a break. So drinking water between clients is so important. 10/10 would recommend. Every flavor I’ve purchased has been so tasty! Absolutely love love love”

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Posted 3 years ago

“I get so many compliments on my bottle. I like all the flavors but zen is my favorite!”

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Posted 3 years ago

“Tastes great”

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Posted 3 years ago

“I was a little concerned about whether I would like the flavors (artichoke?) but it turns out I love all four that came in my first purchase. I've already made my second purchase of microdrinks. I also really love the steel bottle: it's handsome and not cold to the touch, though the water inside is kept quite cold. A couple of things: I would make plastic you tear off the drink cube packet easier to peel off (sometimes I have to use a knife) and I would make the waterdrop logo more prominent on the bottle; if you're looking to advertise your brand, make it more visible. Other than those (minor) quibbles, I really like this product and I think it's worth the price. Ad it works--I drink more water than ever.”

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Posted 3 years ago

“I loved the flavors that I received. They were each very refreshing. The bottle is handy to fill with ice/water to add to your prepared drink as you enjoy the flavor that you’ve chosen.”

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Posted 3 years ago

“I absolutely love my new Olivia Culpo Glass water bottle. The colors are vibrant - just beautiful! The Nero waterdrops are my favorite. The flavor is great and the amount of caffeine is sufficient enough that I find I'm not missing my regular 2 cups of coffee each morning.”

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Posted 3 years ago

“Waterdrops truly has helped me to drink a lot more water. There are so many flavors to choose from. Glow is my favorite. Have had a great experience with this company!”

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Posted 3 years ago

“Wonderful products, great flavors and great bottles!”

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Posted 3 years ago

“Love the flavors. Love the customer service. Love the environmentally friendly option.”

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Posted 3 years ago

“Drinks are good, but don't mix completely unless very cold. The bottle opening are too small to properly clean the inside, even with the bottle brush. The bottom edges are unreachable. The drinks are delicious. Would be cool if we could use points towards those rather than just accessories.”

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Posted 3 years ago

“I love the items I got and love that this is more natural than the flavoring you get in a grocery store. Also Waterdrop has fantastic customer service. I had an issue with an order and they worked with me to get it fixed in a way that was acceptable.”

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Posted 3 years ago

“After having problems with my bamboo lids, the customer service representative at Waterdrop sent me new lids for my bottles as well as metal lids to try out and ceramic cups as an apology for the inconvenience. I cannot express how IMPRESSED I was with this service. I would highly recommend these gorgeous bottles to everyone!❤️”