waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,877 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whatever the problem was with my order it took too long to deliver it. Waterdrop needs to work better in that area to keep buyers satisfied and coming. Sadly I bought 2 packs of the new Cola microdrink and personally I think it is terrible. I only drank it twice and it is just not good so that was wasted money and it will go in the garbage. I only have 2 or 3 that I do like and will only order in the future.”

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Posted 1 year ago

“I love Waterdrop products. I'm a repeat buyer, and I'll continue to purchase. The bottles and accessories are of excellent quality. I enjoy several flavors in the line. Shipping is fast. This is a great company. Highly recommend.”

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Posted 1 year ago

“I love the iced teas. I ordered two more of each flavor after trying the first order and now hooked.”

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Posted 1 year ago

“Easy on the go flavor, fully dissolves and taste amazing! I drink waterdrop daily if not multiple times a day. It has upped my water intake by double!”

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Posted 1 year ago

“I love this brand so much. It really does make hydration fun. The edition bottles are gorgeous, I get so many compliments. In the Texas heat, I never lead home without one of the steel bottles full of iced water and something refreshing like Vibe, Breeze or Shiro. The products seem expensive up front, but they offer a ton of sales, freebies, and have the most generous rewards point systems I've ever seen. I would say at least a 1/3 of my bottle collection was completely free.”

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Posted 1 year ago

“This item is amazing! It’s smaller than I thought it would be but each square holds way more than 12. Makes up for its size. Very worth it. But as others have said, some comments going back to over a year ago. The stickers are not updated with anything past the original 10 Flavors. I understand not wanting to print 3 pages (if keeping the other languages). Maybe have a “pick your 9 flavors sticker sheet” (since there is only 9 squares) Of the 30 total stickers sent on the sheet I’ve used 4 and the rest of the sheet is being tossed out. But again. It’s a great product. And I guess they fixed the smell issue. I haven’t noticed any smell from the box.”

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Posted 1 year ago

“Flavors are delicious but not overpowering. Dissolve quickly with no weird texture or grainy taste.”

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Posted 1 year ago

“I have been a Water Drop customer for awhile. Love most of their products and was excited to get my new water bottle and spout lid. First time I went to use the lid, leaks everywhere! The bottle is great, the lid - not so much. Can't even use it to drink out my bottle - kinda of the whole purpose of it.”

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Posted 1 year ago

“My nephew loves this for his wrestling matches and it even matches his school color!”

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Posted 1 year ago

“I tried the microdrinks at my moms, which convinced me to get it for myself. The flavor cubes make hydrating easier and are tasty, I like the range of choices. The LUCY cap however was very disappointing. It doesn't measure accurately and is cumbersome in its use. I wish it would measure how much I drink and send reminders based on that, not on a fixed time. Orders take a long time between confirmation and shipping and the prices are not exactly accessible.”

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Posted 1 year ago

“I got hooked with Waterdrop in January 2023 and have gotten acquainted with all the flavors. They have a nice variety to accommodate various tastes and combinations. The rare time there is a shipping delay, Waterdrop has always been proactive with contacting me and even offering a token of appreciation for patience - namely, a code for a discount on a future order. I always enjoy some of the freebies Waterdrop includes when you hit certain price points. I also appreciate the point system to get products. Keep up the good work.”

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Posted 1 year ago

“Love the flavor”

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Posted 1 year ago

“This bottle is very pretty and the cap is very nice I didn’t expect for it to be pink and metallic I hop it stays in waterdrop.”

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Posted 1 year ago

“So many delicious flavors! Makes it easy to drink enough water.”

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Posted 1 year ago

“Bottles ate heavy duty and durable yet with beautiful elegant designs and not heavy. The micro drinks are very refreshing and tasty. Best purchase!”

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Posted 1 year ago

“I ordered my products on November 20th and tried to see where it was with no success. Then it said delivered on 12-7-23 and never found it. I tried to contact the company for a solution or a refund with no response. Very sad I was really looking forward to trying your products.”

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Posted 1 year ago

“I have been loving all of the products. Some flavors more than others, but once I find my favorites, I keep buying them.”

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Posted 1 year ago

“My favorite place to get water flavor.”

waterdrop US 5 star review on 11th December 2023

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Posted 1 year ago

“Always pleased with their products.”

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Posted 1 year ago

“I love my Waterdrop products!”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,877 reviews