waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,987 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love waterdrop so much. It really makes me want to drink more water.”

Helpful Report

Posted 1 year ago

“I love these little drops! A little pricey but great flavor, with no sugar!! I learned about these when I lived in Germany watching Die Höhle der Löwen show (like the US Shark Tank)!!”

Helpful Report

Posted 1 year ago

“This is the first time I try water drop. I really liked three of the four flavors without being a huge fan of the ice tea flavor. If I have any complaints it’s it’s difficult to open up some of the small squares otherwise very happy.”

Helpful Report

Posted 1 year ago

“I love Waterdrop's microdrinks - Love has been a favorite of mine from the start, and Berry Microlyte is another new favorite! Thanks for helping me drink more water, Waterdrop!”

Helpful Report

Posted 1 year ago

“I am so I love with this pink color. The thermo bottles are my favorite.”

Helpful Report

Posted 1 year ago

“Sky is delicious. Will be purchasing more! The Waterdrop stainless bottle is perfect!”

Helpful Report

Posted 1 year ago

“Fabulous. It has helped me increase my water consumption immensely.”

Helpful Report

Posted 1 year ago

“Waterdrop has some great water bottles and a decent amount of good drink flavors. However, the Melon microlyte is disgusting. Barely tastes like melon and has a terrible aftertaste. I would NOT recommend purchasing the melon microlyte until their recipe is reformed/refined.”

Helpful Report

Posted 1 year ago

“Love all of them! Love all these flavors.”

Helpful Report

Posted 1 year ago

“I loved everything I ordered. The bottle is beautiful and the berry is amazing.”

Helpful Report

Posted 1 year ago

“The flavor is wonderful. The packaging of each cube remains very difficult to open. Will not reorder”

Helpful Report

Posted 1 year ago

“Everything Greatest”

waterdrop US 5 star review on 15th February 2024

Helpful Report

Posted 1 year ago

“Love waterdrop!”

Helpful Report

Posted 1 year ago

“Are you old enough to remember when reusable stainless bottles came out? That is when I purchased my first Klean Kanteen bottle. It lasted for 20 years and finally kicked the bucket when the lid fell apart on me. 20 years!!! Wanting to try a new brand and researching this one, I invested the money. The first few days I was in love! I had never tried a sports cap before and it was super convenient and practical for my active lifestyle as a new mom, running a cat rescue, and working part-time at a delivery company. The construction of the whole system is aesthetically pleasing and it feels good in the hand and fits in cup holders. But I put it on a carabiner- smooth, round and strong enough to hold the bottle attached to my belt bag, and within 30 mins the cap loop snapped and my brand new $41 bottle came crashing to the ground. It's dented, the loop is forever broken without purchasing another, and I'm frustrated. I went back on their website and purchased a metal cap so when that comes I'll update on that review. I REALLY like the bottle, I just wish the cap was sturdier. Seems like a pretty big blind spot considering they advertise pictures of their bottle attached to a carabiner backpacking. Really hoping the metal cap helps even if I lose that loop feature!”

Helpful Report

Posted 1 year ago

“never disappoints”

Helpful Report

Posted 1 year ago

“Great product that has helped up my water intake. And has a great storage box to easily sort and pick the different flavors.”

Helpful Report

Posted 1 year ago

“This product definitely has helped me to drink more water. I love all flavors.”

Helpful Report

Posted 1 year ago

“Most of the things are amazing. Some of the flavors are not as expected but thats a thing with anything flavored. The only thing I don't really like is that both the hot and iced teas don't have the caffeine contents listed.”

Helpful Report

Posted 1 year ago

“Waterdrop is a great company that listens to their customer's feedback.”

Helpful Report

Posted 1 year ago

“I love the flavor of Snow, I wish you had this all year!!!”

Helpful Report

Posted 1 year ago

waterdrop US is rated 4.7 based on 5,987 reviews