Wearth London Reviews

Name: Wearth London
Rating: 4.66

4.7 Rating 2,816 Reviews

93 %

of reviewers recommend Wearth London

4.7

Based on 2,816 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

07799360101

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Wearth London 5 star review on 15th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product came in good time and nice packaging.”

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Posted 1 year ago

“Well-made product, great delivery, and packaging fantastic as all recyclable.”

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Posted 1 year ago

“Very pleased with items ordered; easy to navigate web site - good description of products and delivered as promised.”

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Posted 1 year ago

“My go to website for eco products! Thank you for your excellent service :)”

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Posted 1 year ago

“Good curation of products to choose from, has provided so much inspiration for gifts and tweaks to everyday habits to lessen unnecessary waste”

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Posted 1 year ago

“Still not received my last order !!!!!”

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Posted 1 year ago

“Personally didn’t find the product I bought was very good but the company in itself seems great, love the concept and delivery was quick.”

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Posted 1 year ago

Hi Pippa, thank you for your feedback. 3 stars still counts as a negative review against the company despite your praise of our company. I have responded to your other review regarding the product in question and I have emailed the brand and will get back to you by email as soon as I've heard back from them. Kind regards, Ginny.

Posted 1 year ago

“Great selection of items and customer service!”

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Posted 1 year ago

“Always great service and fast delivery in conscious packaging that’s not ott like other shops”

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Posted 1 year ago

“Fast delivery or gorgeous ethical items.”

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Posted 1 year ago

“Easy online order process. Product well packaged however product did not live up to expectations. Very small and not worth the price.”

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Posted 1 year ago

Hi Lesley, thank you for your feedback regarding the product. We are sorry to hear that the item didn't meet your expectations. I can ask the brand if you wish to return the items to them? I will email you to find out. Kind regards, Ginny.

Posted 1 year ago

“Goods did not arrive”

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Posted 1 year ago

“Fantastic stylish eco products, easy to use website and efficient service. Thank you Wearth!”

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Posted 1 year ago

“Beautiful jewelry using recycled silver ,what's not to loke”

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Posted 1 year ago

“The ring I ordered for my sons birthday was badly warped by the inscription. The inscription was wedged up against the rin and warped the edge. Since sending photos and asking for a way to return and refund I haven't heard from them. Not good quality, doesn't look like it does on the website, not worth the cost, and poor response.”

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Posted 1 year ago

Hi there, thank you for your feedback, we are very sorry to hear this. My colleague Laura has been dealing with your query. You first emailed us regarding this on 7th December and Laura responded on 8th & 9th December and provided return information to you. You responded to this asking if the brand will cover the return postage and we are still waiting to hear back from them. We can only refund up to the total amount of the order, so we can issue the return shipping cost either store credit if you can create a Wearth account, or a refund via Paypal Send Money. Please go ahead with the return and send us a photo of the return receipt. Please ensure that you return it using a tracked service, as we can't be held responsible for items lost in the post. We issue the refund when the brand has confirmed receipt. Kind regards, Ginny.

Posted 1 year ago

“High quality, sustainable products, with fast delivery.”

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Posted 1 year ago

“Excellent selection of eco goodies!! Great customer service!”

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Posted 1 year ago

“great selection and range of products. But i have switched to another eco shop after a few shoppings with Wearth London due to the slow and expensive delivery. Also not happy with the experience of buying a product with my GBP28 off reward coupon but then later found that on the official website of that product it was on big sale so i would have just need to pay the same amount if i did not use that coupon but buy from the official website. A waste of the reward and make it not attractive.”

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Posted 1 year ago

Hi there, thank you for your feedback. We are sorry to hear this. I see that you placed your order for some perfume by Haoma on 28th November and that it was delivered by Evri on 2nd December and shipping was free, so I'm not sure why you mention slow delivery and expensive shipping? The reward code actually gave you £14.00 off and you paid only £28.20 for the order and the retail price is £45.00 -https://www.wearthlondon.com/organic-perfume?showHidden=true so I'm not sure where you saw that it cost less than this? I will send you an email regarding this. Kind regards, Ginny.

Posted 1 year ago

“Loved the product. Price was competitive. The wine flagon and 2 tumblers arrived promptly and nicely wrapped. It will make a perfect present.”

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Posted 1 year ago

“The items ordered were of good quality and price.”

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Posted 1 year ago

Wearth London is rated 4.7 based on 2,816 reviews