Wearth London Reviews

Name: Wearth London
Rating: 4.66

4.7 Rating 2,816 Reviews

93 %

of reviewers recommend Wearth London

4.7

Based on 2,816 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

07799360101

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Wearth London 5 star review on 15th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some items for a work event that never arrived despite me contacting customer service and being assured that they would. In the end I had to get a full refund and buy from another provider. Very disappointing.”

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Posted 3 years ago

We are very sorry that your order did not arrive in time, we were assured by the courier that the order was on its way but unfortunately this was not the case. Kind regards, Imogen & Ed

Posted 3 years ago

“great shipping, and a nice range of ethical products :)”

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Posted 2 years ago

Hi Sarah, thank you so much for your 5 star review. We are glad that you are enjoying our eco-friendly product range and that you are happy with our delivery service. Kind regards, Ginny.

Posted 2 years ago

“Delivery was quick, good product”

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Posted 3 years ago

“I ordered three packs of dental floss which are unuseable, the floss just breaks, and had a lot of unnecessary packaging! I didn't receive a response when I got in touch about this either. I did however like the brown glass dispenser bottle and would order this again, there are some nice products on the site.”

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Posted 3 years ago

“Beautiful products with beautiful ethics”

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Posted 3 years ago

“I love using Wearth. The description of products is spot on and the packages are always considered in regards to minimal waste! :) I consider myself to now use Wearth regularly.”

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Posted 4 years ago

“I love this shop so many eco friendly, vegan options. It is a great place to find really unique gifts and much needed sustainable items for the home.”

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Posted 4 years ago

“I love Wearth products. I will certainly buy from Wearth again”

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Posted 4 years ago

“I appreciate the environmental friendly packaging and composition of the dishwasher powder. This is why I bought this. I really wanted to love this product but unfortunately the powder had very poor performance. The dishes and glasses have stains and residues that I haven't seen before using other Eco dishwasher tablets. I am very disappointed.”

Helpful Report

Posted 4 years ago

Thank you for your review, we are sorry to hear that you are disappointed with the quality of the dishwasher product that you ordered. We will pass on your feedback to the brand. Kind regards, Ed

Posted 4 years ago

“I love wearth and keep coming back to order. One improvement would be product specific reviews.”

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Posted 4 years ago

“My rating is about the products, not specifically the company, although obviously the company are responsible for what they sell. I ordered two products with non-plastic packaging, and both were awful. The shampoo which came in an aluminium bottle was much smaller than I expected, specially for that price, and the shampoo itself wan't good. It was very thin, my hair didn't really feel clean, and even after thorough conditioning and styling my hair was frizzy and unmanageable. I won't be ordering that again. Why not just put normal shampoo in the metal packaging? The other product I ordered was the toothpaste that came in a glass jar. I don't know that I've ever been more disappointed by a product. It looked lovely and seemed like such a good idea. The packaging looked great, but it tasted so horrible I had to brush my teeth again with normal toothpaste to get rid of the taste. It was oily, and tasted like hair oil, and left a horrible slimey film on my teeth. I really regret brushing my tongue with it! I nearly threw up! Such a waste of money and so disappointing, as I thought I'd found a solution to plastic toothpaste tubes. Again, why not just put normal toothpaste in the glass jar/non-plastic packaging? Why try to reinvent the wheel? The packaging is great, the product is awful. Sorry. Maybe I'll try it again in a year or so if it looks like there's any improvement, but for now I won't be wasting my money.”

Helpful Report

Posted 5 years ago

Hi Connaire, We’re sorry to hear that your are not happy with your products. The quality of our products is always a top priority of ours alongside the environmentally-friendly nature of our packaging. Our toothpaste has been popular for a long time and we haven’t had any negative reviews so far, they can take a bit to get used to as it is a change to conventional toothpaste but we will definitely pass on your feedback for them to take into account. In terms of the shampoo, because most people are used to store bought shampoos, which are made with sulphates and synthetic detergents. They are designed to completely strip the hair of its natural oils. It can take some time to transition, and for the hair and scalp to adjust to the natural shampoos made with natural oils. They are working to perfect their formulation and ways to shorten that transition period. We would like to apologise again for your experience shopping with us and hope you would consider shopping with us in future. Kind regards, Imogen & Ed

Posted 5 years ago

“Great choice of products and attentive staff who go out of their way to make sure you are informed and make the right choices.”

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Posted 2 years ago

“I saved numerous plastic dispenser bottles by using the 10 litre hand soap refill - brilliant!”

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Posted 2 years ago

“We ordered a huge bag of washing powder and a huge bag of dishwasher powder. Over a year later and it’s still going! Saves the environment and your pocket - win, win! 😊”

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Posted 2 years ago

“Great service and great products.”

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Posted 2 years ago

Thank you for your positive review. We are happy to hear that you are enjoying the service and the products and we look forward to your custom again soon. Kind regards, Wearth London.

Posted 2 years ago

“Wearth London is my favourite plastic free shops and I always shop with them for any plastic free items I need. Brilliant, quick service and I love that they do a loyalty scheme.”

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Posted 2 years ago

Hi Abi, thank you so much for your positive review. We are glad to hear that you are happy with our service and that you are enjoying our loyalty scheme. We look forward to your custom again soon. Kind regards, Wearth London.

Posted 2 years ago

“Lovely products, excellent service x”

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Posted 2 years ago

Hi Alison. Thank you so much for taking the time to leave your 5 star review. We are glad to hear that you are happy with our products and our service. Kind regards, Wearth London.

Posted 2 years ago

“Been looking for recyclable tooth brush heads and love that fact can send them back to be recycled!”

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Posted 3 years ago

We are so glad to hear that you are happy with the product. Thank you for shopping with WearthLondon. We look forward to your custom again soon. Kind regards, Ginny.

Posted 3 years ago

“Excellent products and great shipping!”

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Posted 3 years ago

“I always look to Wearth London for a sustainable product of anything that I need. They never let me down! Thank you for such great service every time”

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Posted 3 years ago

Wearth London is rated 4.7 based on 2,816 reviews