Webkul Reviews

Name: Webkul
Rating: 4.28

4.3 Rating 334 Reviews

82 %

of reviewers recommend Webkul

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4.3

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Webkul 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with WEBKUL has been extremely bad. I lost over $300 and they do not refund nor give store credit. To be fair, their Multivendor Marketplace is quite good and robust. Unfortunately their many addons that you will also need to buy are expensive, and have multiple coding issues/poor performance I have discovered in various forums and by reading their own support replies. If you want a copy of the transcript detailing my attempt to get a refund or credit for a poor addon (32 replies) saying the same thing over and over, I would be happy to send it. It goes something like this "I am sorry for your inconvenience, please submit a ........." and so on. PROBABLY WILL PUT THE SAME MESSAGE AFTER THIS REVIEW....LOL! We have moved to another cheaper company, and it is working out well in just 2days. Webkul took our money and wasted a month of our time. We are a small and independent operator, I would hate for any other startup enterprise to experience their obvious stonewalling with sweet honey replies. I suspect that many of their addons have major issues, otherwise they would surely be happy to arrange a credit/return for purchases in their store right?. The takeaway is: most of their expensive addons must have issues. I STRONGLY RECOMMEND YOU READ ALL THE NEGATIVE REVIEWS ON GOOGLE AND TRUSTPILOT FIRST (I WOULDNT TRUST ANY OTHER PLATFORMS) AND LOOK AT THEIR POSITIVE REVIEWS VERY CAREFULLY (SOME REVIEWERS SPECULATE THEY ARE WRITING MANY OF THE GOOD REVIEWS THEMSELVES, VIA THEIR LARGE POOL OF WORKERS) I DON'T KNOW IF THIS IS TRUE, BUT SOME OF THE PROFILES DO LOOK DODGY, GOING THROUGH THEM MORE CAREFULLY. ALSO, DO A SEARCH FOR "Is Webkul a good company?" on Google. I WISH WE HAD BEFORE PURCHASING. I reiterate ,please be careful, I fear they may prey on smaller companies/startups.”

Helpful Report

Posted 3 years ago

“We have been working with Webkul for 2 years now and they are professional and one of the best companies in the market! I highly recommend Webkul!”

Helpful Report

Posted 3 years ago

“Bought a module for prestashop which was supposed provide syncronization to Etsy market place. Module never worked, I exchanged many many messages over support to try and get it working, there were so many issues, some of which they did fix but this went on months. I asked for a refund, which they would not give, they kept insisting on continuing support, but we had to draw the line somewhere. Really disappointed. They even had the nerve to ask me to pay for additional support period to continue the fix. Do not use these cowboys.”

Helpful Report

Posted 3 years ago

“"Excellent service and very good quality of work"”

Helpful Report

Posted 3 years ago

“Do not cooperate with this company! 1) Poor application functionality 2) Slow support 3) Non-professional support 4) Refund fraud”

Helpful Report

Posted 3 years ago

“Do not cooperate with this company! 1) Poor application functionality 2) Slow support 3) Non-professional support 4) Refund fraud More details: The module was purchased from them. Conflicted with another module during installation. Their support has fixed it. Started execution. After 10 hours of execution, nothing has been done. Their support named the reason for the huge data size (in my opinion, 90 GB cannot be called a huge size today). Downloaded data manually. Their support set the status to "loaded" and activated the module manually. AND... Site performance dropped from 98 to 23 (their support says this is a problem with another module, with which - without their module - performance was 98! Of course I told them to uninstall their module. But they only deactivated it. I uninstalled it and the site was completely broken (download links stopped working, some sections of the site could not be opened, attachments could not be downloaded) because they changed the core files !!! Although they have a Prestashop Gold status on their website! As a result, the module cannot be used due to its poor functionality. Money is not returned. Wasted a week of my time and my clients' time!”

Helpful Report

Posted 3 years ago

“We purchased multiple marketplace plugins and extensions from Webkul, with the aim of employing them to develop additional functionality at significant cost to us (total we spent around $4000). We had several meetings prior to sale, they put a lot of effort into presale questions and scoping out the project which impressed me. Upon commencing work it became apparent within a few days that they are incompetent. Plugins, out of the box, were broken and caused 502 errors (even on vanilla installations with zero modifications), account and management end points were all broken, and template files were completely missing. There are also nonsensical UI and user flow issues out of the box that would make any website look broken. After briefing in the modification they immediately started to work on misinterpreted functionality that was broken from the outset. Following that poor start, we were constantly going around in circles, with me providing visuals and constantly going over the same point - only to deliver yet more broken functionality. I could go into more detail but I think you get the picture. It's obvious to me that they flood marketplaces and review platforms with fake 5 star reviews. Avoid Webkul at all costs.”

Helpful Report

Posted 3 years ago

“WARNING: Support will not honor refund. Support will force you to pay $300 more to customize the plugin or they will tell you to buy another plugin from them. They will ignore all your requests. Plugin does not work with any chip readers. Plugin does not look like POS on mobile or tablet. Please do Not buy this plugin, if you need a POS, please consider https://www.foosales.com/ This was a huge mistake. I regret purchasing and I regret thinking their support would help me.”

Helpful Report

Posted 3 years ago

“I would avoid using this company and have them develop an app for your company. We are a large multi-million dollar SME based in the Middle East (Dubai) and engaged Webkul more than 6 months ago to build an app for our eCommerce store. We have not required a complicated app to be built, and our team of in house magento developers and graphic designers are at their wits end dealing with the Webkul team following basic revision after revision. Our team provides clear communication of the revisions required and put them professionally and succinctly into a powerpoint doc each time, only to wait at least a week for each update with poor communication in between. Our disappointment and frustration continues to grow after each revised version of the app is sent to us, only to find many of the points we keep resubmitted are not done after a week and then we resubmit and wait another week and still not rectifying. Our app has been at 98% complete before we can push live for about a month now. I'm not talking about complicated changes to push our app live, resize some logos, change some pixalated images, disable functions like customer log in with certain social media apps which don't work. We run a sophisticated off and online retail operation and as the owner of the business this has been one of the biggest regrets we have ever made after engaging this group after being referred this company by an in-house developer. I don't usually have time to write such feedback but I know any other business owner like me would appreciate this feedback before engaging with and trusting such an important tech expansion for any growing SME company with a third party app developer. Avoid.”

Helpful Report

Posted 3 years ago

“I'm a systems administrator that has hired Webkul on multiple occasions for various different projects dealing with Magento1 and Magento2. Their Magento1 and Magento2 modules have clean code that meet Adobe Magento standards. I have purchased Modules, Mobile Apps and customized work. Webkul development team was able to get us out of trouble in one instance when our Magento2 Server crashed. Webkul was able to restore the MySQL database and Magento2 install from our backup with no problem. I high recommend Webkul for your Magento Projects. They have never let us down and they always provide professional technical support.”

Helpful Report

Posted 3 years ago

“Better to not buy anything from them. They just want to pay for continuous renual of their customer service periods. THe module - Prestashop Redis they sold me was useless without their manual override which is not adivised by Prestashop at all. Then my site collapsed when I tried to uninstall. Useless module, worked for a week until the first minor prestashop udapte. Avoid them.”

Helpful Report

Posted 3 years ago

“Had a few minor bugs to begin with but the support team were very quick to respond and resolve all issues. Happy customer here”

Helpful Report

Posted 3 years ago

“webkul is the most admiring professional service provider company. I genuinely recommend webkul for any one who would like to have online business extensions. Moreover, there customer service is more than Amazing.”

Helpful Report

Posted 3 years ago

“Mr, Suraj every aspect of the mobile app development”

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Posted 3 years ago

“An extraordinary support from Suraj Kumar. He responded very clearly and with detailed information to all the queries with patience without any hesitation. Really happy with the support. Thanks Suraj..”

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Posted 3 years ago

“Extremely fast support compared to most other programming houses I've dealt with!”

Helpful Report

Posted 3 years ago

“I reached out to Webkul after doing research for an eCommerce development and UI designer company. After reaching out to a few companies, I settled on Webkul. Liked their eCommerce solutions and Xtremo UI and customizations were perfect. The team was very knowledgeable, fast and reliable. I spent a couple days discussing the solutions with their sales and UI person and in the end got the best solutions. Very happy with the result. Will definitely come back!”

Helpful Report

Posted 3 years ago

“odoo to quick books extention dosnt work at all support trying to get money out of me for there poor coding”

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Posted 3 years ago

“Professional and prompt support, thanks!”

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Posted 3 years ago

“Good support”

Helpful Report

Posted 3 years ago

Webkul is rated 4.3 based on 334 reviews