Webkul Reviews

Name: Webkul
Rating: 4.29

4.3 Rating 367 Reviews

83 %

of reviewers recommend Webkul

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4.3

Based on 367 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Webkul 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WARNING: Support will not honor refund. Support will force you to pay $300 more to customize the plugin or they will tell you to buy another plugin from them. They will ignore all your requests. Plugin does not work with any chip readers. Plugin does not look like POS on mobile or tablet. Please do Not buy this plugin, if you need a POS, please consider https://www.foosales.com/ This was a huge mistake. I regret purchasing and I regret thinking their support would help me.”

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Posted 4 years ago

“I would avoid using this company and have them develop an app for your company. We are a large multi-million dollar SME based in the Middle East (Dubai) and engaged Webkul more than 6 months ago to build an app for our eCommerce store. We have not required a complicated app to be built, and our team of in house magento developers and graphic designers are at their wits end dealing with the Webkul team following basic revision after revision. Our team provides clear communication of the revisions required and put them professionally and succinctly into a powerpoint doc each time, only to wait at least a week for each update with poor communication in between. Our disappointment and frustration continues to grow after each revised version of the app is sent to us, only to find many of the points we keep resubmitted are not done after a week and then we resubmit and wait another week and still not rectifying. Our app has been at 98% complete before we can push live for about a month now. I'm not talking about complicated changes to push our app live, resize some logos, change some pixalated images, disable functions like customer log in with certain social media apps which don't work. We run a sophisticated off and online retail operation and as the owner of the business this has been one of the biggest regrets we have ever made after engaging this group after being referred this company by an in-house developer. I don't usually have time to write such feedback but I know any other business owner like me would appreciate this feedback before engaging with and trusting such an important tech expansion for any growing SME company with a third party app developer. Avoid.”

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Posted 4 years ago

“I'm a systems administrator that has hired Webkul on multiple occasions for various different projects dealing with Magento1 and Magento2. Their Magento1 and Magento2 modules have clean code that meet Adobe Magento standards. I have purchased Modules, Mobile Apps and customized work. Webkul development team was able to get us out of trouble in one instance when our Magento2 Server crashed. Webkul was able to restore the MySQL database and Magento2 install from our backup with no problem. I high recommend Webkul for your Magento Projects. They have never let us down and they always provide professional technical support.”

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Posted 4 years ago

“Better to not buy anything from them. They just want to pay for continuous renual of their customer service periods. THe module - Prestashop Redis they sold me was useless without their manual override which is not adivised by Prestashop at all. Then my site collapsed when I tried to uninstall. Useless module, worked for a week until the first minor prestashop udapte. Avoid them.”

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Posted 4 years ago

“Had a few minor bugs to begin with but the support team were very quick to respond and resolve all issues. Happy customer here”

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Posted 4 years ago

“webkul is the most admiring professional service provider company. I genuinely recommend webkul for any one who would like to have online business extensions. Moreover, there customer service is more than Amazing.”

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Posted 4 years ago

“Mr, Suraj every aspect of the mobile app development”

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Posted 4 years ago

“An extraordinary support from Suraj Kumar. He responded very clearly and with detailed information to all the queries with patience without any hesitation. Really happy with the support. Thanks Suraj..”

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Posted 4 years ago

“Extremely fast support compared to most other programming houses I've dealt with!”

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Posted 4 years ago

“I reached out to Webkul after doing research for an eCommerce development and UI designer company. After reaching out to a few companies, I settled on Webkul. Liked their eCommerce solutions and Xtremo UI and customizations were perfect. The team was very knowledgeable, fast and reliable. I spent a couple days discussing the solutions with their sales and UI person and in the end got the best solutions. Very happy with the result. Will definitely come back!”

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Posted 4 years ago

“odoo to quick books extention dosnt work at all support trying to get money out of me for there poor coding”

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Posted 4 years ago

“Professional and prompt support, thanks!”

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Posted 4 years ago

“Good support”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Great service and quick resolution, thanks Sushil”

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Posted 4 years ago

“This app has the BEST SUPPORT I haven't seen ! Very communicative, very helfull, kindness !”

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Posted 4 years ago

“Great team and very professional work. They helped install and configure opencart and helped me with all my issues. They respond quickly to my queries and always give a friendly reply.”

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Posted 4 years ago

“Not happy, their shopify auction app (I use at least 4 times a week on my website) is now costing me money because the auction will just STOP, showing "please refresh page" causing my items to go for the BARE MINIMUM at a price that I have to honor! The rest of the 5 star reviews on this are obviously fake. Customer support or lack there of is complicated and annoying. been working on this thing all day and I've got one response so far that was far from helpful. Fix your problems WEBKUL or stop charging people to use your broken products.”

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Posted 4 years ago

“Many thanks! Very professional!”

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Posted 4 years ago

“The worst company we have ever dealt with. Webkul are unprofessional and unreliable. Getting support for their addons especially the WooCommerce CS-Cart addon, was terrible. The addons never worked properly and still dont. I was forced to remove a bad review for their addons before they agreed to give me support on my problem. They can't even speak proper English. Avoid at all costs”

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Posted 4 years ago

Webkul is rated 4.3 based on 367 reviews