Webkul Reviews

Name: Webkul
Rating: 4.29

4.3 Rating 341 Reviews

83 %

of reviewers recommend Webkul

Company Reviews

Questions

Metrics

4.3

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Write Your review

Tell us how Webkul made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webkul 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent support and professional services I encountered a problem with the module, but the Rapid Support Services fixed this problem. Thank you very much”

Helpful Report

Posted 5 years ago

“These guys are terrible. I bought a plugin for our website where it specifically says in the description you can assign customers to sales reps. That function doesn't exist! They said it would need custom coding. So I asked for a refund and they fought it. Do NOT do business with them!”

Helpful Report

Posted 5 years ago

“very bad service... I talk to them for 1 week before I decide to buy a module. They told me that the module is working under Odoo13, so finally I bought it. But the module didn't work at all. they try to fix it, but they didn't manage. After loosing my time and my money, seeing that they are not able to do a simple task (just send a welcome msg on newsletter subscription) I gave up and ask refund... And then I was surprise that they don't want to refund, they continue to argue that there module is ok. 45$ the module... So here is money lost + time wasted with a totally incompetent team...”

Helpful Report

Posted 5 years ago

“I ordered a module from them. I was very disappointed with it because not doing the expected job. It was maybe ok with odoo12, but not acceptable under Odoo13. So I simply ask refund, as a customer, it is my right after few days to ask refund, this is also is their sale terms conditions. But they act like they don't care about my talk, they keep pretending everything is ok. So very poor customer service. I lost money and time with webkul... not commanded”

Helpful Report

Posted 5 years ago

“Very very good.”

Helpful Report

Posted 5 years ago

“Good support!”

Helpful Report

Posted 5 years ago

“Abbiamo acquistato dei prodotti e siamo MOLTO soddisfatti sia dei prodotti sia dell'assistenza post vendita ricevuta. Professionalità e correttezza OTTIMA.”

Helpful Report

Posted 5 years ago

“Helpful support, always quickly answering. They solved several issues i had with Prestashop in no time.”

Helpful Report

Posted 5 years ago

“I bought the MangoPay module and the assistance service in the event of a problem and indeed the support is very competent and the problems are resolved on average within 24 to 48 hours. The development team does a marvelous job so congratulations”

Helpful Report

Posted 5 years ago

“They are always on top of responding and fixing an issue.”

Helpful Report

Posted 5 years ago

“A good software company with awesome products and a perfect support experience”

Helpful Report

Posted 5 years ago

“I bought from Webkul Opencart Multiple vendor module it is corrupted and has more than 180+ fatal error”

Helpful Report

Posted 5 years ago

“Their Product Badge for cs-cart broke my website; and I had to uninstall, found out later others have had the same issue, yet they are still selling it. After lodging a complaint with PayPal, they inform me they have a NON refund policy. I have escalated the claim, along with the reviews for the same addon from other purchasers. Do not deal with them at all ! Refund has yet to be received”

Helpful Report

Posted 5 years ago

“Great company to work with, premium software code as well as an outstanding customer support. No compromise on resolving the issues and very fast support given. Highly recommended”

Helpful Report

Posted 5 years ago

“We had lately a very good experience with Webkul Support and Development team! They were very helpful and supportive. We highly recommend the team of WEBKUL for any of your future web and e-commerce projects. ~rami and the Team”

Helpful Report

Posted 5 years ago

“Very proffesional and stable developers. They are fast and they know what they do! I have hired them serval times and will keep doing that. Highly recommended”

Helpful Report

Posted 5 years ago

“We have tried multiple different multivendor platforms with varying issues until this one! Our sellers find it very user friendly and the support team is always very prompt and helpful! Don't see us using anyone else in the future”

Helpful Report

Posted 5 years ago

“Pooja and the folks at Webkul are very responsive to help requests. They also work toward continuous improvement of their platform.”

Helpful Report

Posted 5 years ago

“I have been working with Webkul for more than 2 years and I find that their team is very skillful, maybe slow at times but overall quite effective. I agree that sometimes the response is slower when you receive one message per day. When you have a site running live online, you would want to solve the issue as soon as possible like maybe 10 or 15 feedbacks a day. Hope you can improve on this part. Anyway, they are still very reliable!!”

Helpful Report

Posted 5 years ago

“POOR SUPPORT. Always they force customer to pay again and again for their Buggy App & Products. Even we pay the customization fee. If any issues caused on their works, we need to pay again for their mistakes. ALSO THEY DON'T HAVE A QA / TESTING TEAM. Their way to talking on their support tickets is very rude & Very very poor support. We had paid more than 3000$ for their Buggy Apps Still we are unable to use for our productions. Also Recently we are extend the App support periods. but their support agent said extending support period only for their Basic buggy App and not for our customization on the App. Reference see this = > https://prnt.sc/q2rebd This makes no sense. Webkul is just need money not customers satisfactions. We are Disappointed more with their poor works / supports.”

Helpful Report

Posted 5 years ago

Webkul is rated 4.3 based on 341 reviews