We Deal Meet and Greet Reviews

Name: We Deal Meet and Greet
Address: Central Court 3rd Floor, Pinnacle, Station Way, Crawley
Rating: 3.41

3.4 Rating 383 Reviews

59 %

of reviewers recommend We Deal Meet and Greet

Company Reviews

Questions

Metrics

3.4

Based on 383 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

01293-974049

Email:

contactus@wedealmeetandgreet.co.uk

Location:

Central Court 3rd Floor, Pinnacle, Station Way
Crawley
RH10 1JH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave a call to the mobile provided 30 minutes before the arrival time. When we got into the car park in Level 4 Row S 30 minutes later, my car was not there so I called again. I was then told that the driver could not start my car as the battery was not working. I asked why they have not give me a call to let me know before. I did not have an answer and I was said that they will try to help me and see if they can start the car. 20 minutes later I received a call from a mobile phone from a driver saying saying that in 10 minutes my car will be at the parking. I asked what was the reason why the car was not starting and I was told that my car did not have any problem and that it started perfectly well. When finally my car arrived, it was dirty and with a stain of an egg in the left front window. Everything was quite confusing and the communication by phone was very difficult as there was a constant background noise.”

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Posted 4 months ago

“We had to wait over an hour for someone to meet us at the airport and then on our return we were heading to level 4 and then told to go to departures. Not ideal when dragging two children with you.”

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Posted 4 years ago

“Difficult to contact before arriving to Heathrow 17 calls. Made to pay for short stay parking ticket and blue phone charging cable went missing from car.”

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Posted 4 years ago

“Waiting around to long and incorrect information”

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Posted 4 years ago

“had to wait for pick up..for ten mins”

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Posted 4 years ago

Thank you, for taking the time to share your experience with us.

Posted 4 years ago

“Pick up was 10 mins late. 31 mins not 20 as we were told when rang - freezing cold. Drivers side mat covered in mud from dirty drivers boots.”

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Posted 4 years ago

“Service was great but the hidden £4 parking charge was frustrating it was listed next to one that said plus £4 car park charge payable on the way out. i chose yours as i didnt want the hassle of paying car park fees when wanting to get home. Anyway I ended up pay the fee so it cost more and was annoying as I chose this one as there was no fee”

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Posted 4 years ago

“As I have already stated in my previous review, I was not happy with the service I was given, it went nowhere to merit the price I had to pay. I particularly objected to being charged extra on our arrival since the reason for our late return was beyond our control. I will not be using the 'service' again.”

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Posted 4 years ago

“Far too slow to collect car off of us at airport after phoning them they took 55 minutes to meet us, even though it was 3am and quiet, no way good enough service”

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Posted 4 years ago

“Service was fine but your price was actually 10% higher than advertised by the time I’d had to pay the entry and exit charges at the short term car park, which was not explained at all in your advertising.”

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Posted 4 years ago

“We called 1hr 24mins before finally handing the keys over on departure. On arrival we called as we left the aircraft. 35 mind later we were at the meet point, called and were told that ‘we haven’t dispatched your car yet’... Currently still waiting, 1hr 10mins after calling... Clearly poorly organised as they know how many and when but yet still won’t roster sufficient drivers. We have used other firms who were far better run.”

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Posted 6 years ago

“Very mixed feelings about this company, on the face of it (their website) seemed reasonable at a good price, after booking I needed to contact them, and actually found these google-reviews which were 'unsettling'. They were quick and efficient with my first enquiry, so decided to continue with the service. Met the driver at the appointed time (ish) after being told it wasn't possible to arrive early (you never know how the M25 will be in the morning rush hour so I always build in at least 30 minutes safety), the chap seemed pleasant enough, but I was surprised there was no checking of the car, signatures, ID etc.. So off my car went and I was wondering if I would see her again... Followed the procedures when I landed, and can't complain there...was told my car would be 20 minutes...25 minutes later she was there...(close enough for me to compliment the guy on the good timing)...he validated the ticket and off I went...(again, no checking the car or signatures/paperwork)...I did check my car, and everything was fine... So... why the mixed feelings ? On the face of it, an efficient service that did what I paid for.. The day before I left the car, after reading all of the terrible reviews, I upgraded my dashcam.. which was unplugged when I picked up the car (maybe they thoughtfully did this to stop my battery going flat)? What they didn't perhaps realise is this camera still recorded where my car was taken and when (it has GPS).. I'm perplexed why it was left outside a 'Gentlemans Club' for a couple of hours before being taken to the 'compound' and also why I was landing back at 19:00 yet my car was taken out of the 'compound' at noon, and left parked in a layby on a busy 'A' road for 7 hours. On the plus side, when it was being driven, speed limits were 'almost' adhered to, and only one slightly 'impetuous' piece of driving was seen. So...would I use them again ? Unfortunately not, can I recommend them ? Well only if you aren't overly fussed about where your car is left and want an 'economical' way to park.. I will be switching back to my regular guys in future.”

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Posted 6 years ago

We Deal Meet and Greet is rated 3.4 based on 383 reviews