WeeBikeShop LLC Reviews

4.8 Rating 156 Reviews
100 %
of reviewers recommend WeeBikeShop LLC
4.8
Based on 156 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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001.858.265.9975

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WeeBikeShop LLC 5 star review on 9th December 2019
Michael H.
WeeBikeShop LLC 5 star review on 19th December 2018
Robert Miller
WeeBikeShop LLC 5 star review on 30th June 2018
Steven Campbell
Anonymous
Anonymous  // 01/01/2019
"Bike seems to be well made and my 4 year old son loves it. Easy to assemble. Customer service/communication was good. Takes a couple of days after placing order for it to ship because they inspect the bike, so account for that and add a day or two if you need the bike by a certain date.
Helpful Report
Posted 6 years ago
Hi Brian, Your feedback on the bike was received, thank you for taking the time to provide it. We wanted to reach out to you and apologize for the late delivery, and especially for the bike missing your birthday event. This is a huge bummer for us as well. We are usually in the habit of under-promising, but then over-performing whenever possible. Please note: the 2-6 day estimate refers to actual transit time, after dispatch. We require 1-2 days for your bike to get through the queue for bench prep before shipment. Illinois requires a four day transit time from San Diego. (We are very far away from Illinois) As correctly indicated, the bike was ordered on Thursday August 24th, but after close of business, so it is really considered to be ordered on the next business day: Friday August 25th. Free shipping was selected instead of paid ground service (this enhances the handling time and provides same day shipping, per our shipping terms) therefore the bike is promised for dispatch in 1-2 business days. It would normally ship out the following Monday or Tuesday. Your bike was shipped out on Tuesday 8/29 and SHOULD have reached you by Saturday. We cannot account for why it was not delivered until Wednesday 9/6 but part of the reason is the Labor Day weekend- Monday was a holiday. It might also be possible that the whole Fedex system was under load due to issues with Hurricane Harvey, as some "alerts" were received from Fedex warning us that a lot of our shipments were potentially running 1-2 days late, whether in the path of the storm or not. Anyway, for these reasons we are sorry that the shipment was not more timely and successful for your birthday party. If there is anything we can do to give you a reason to change your review to 5 stars and modify the wording so that it doesn't sound like we're in the habit of taking our time with things, we would really appreciate it. Our dedication to providing a perfect bike is sometimes our own downfall. Most brands just send you a box without opening, inspecting or prepping the contents. If we did this, every order would ship same day! We have these premium seat clamps that look very good on the Scoot, in six colors. We would like to mail one out to you, along with a couple of spare inner tubes. On us. Thanks so much for choosing WeeBikeShop. We hope to make your buying decision a five star experience. At Your Service, ??Ivan M Altinbasak
Posted 6 years ago
You look at a lot of things online and aren't so sure of the quality. The item I received was well made and arrived quickly.
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Posted 6 years ago
Thanks for taking the time to write a review of our company. Hope your bike rider is enjoying the new experience! If there are any issues with your purchase, we are here for you.
Posted 6 years ago
WeeBikeShop responded extremely quickly to a minor mix-up on a balance bike web order and went above and beyond to resolve the issue. Could not be more pleased with their customer service.
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Posted 6 years ago
Hi Molly, We sincerely enjoy working with customers who are pleased with their experience. Happy customers is our favorite reward for working hard. Please come back to us in the future when a pedal bike is needed. Repeat customers get the unpublished inside deal, especially when they call and take the time to pick the best fitting bike. Thanks again!
Posted 6 years ago
Fast shipping, easy transaction.
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Posted 6 years ago
Bought my son's balance bike from WeeBikeShop online shop. Was really happy with the experience: emails/phone calls were answered promptly and staff was really helpful with choices and explanation. Shipping was quick and the bike was awesome. Thank you!
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Posted 6 years ago
The descriptions were great, the ordering process simple, the shipment on time and as advertised. I sent a note to customer service indicating the purchase was a gift and they were happy to attach my proposed note so the recipient knew from whom it had come.
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Posted 6 years ago
My experience with WeeBikeShop could not have been better. I was purchasing my son's first balance bike for his birthday, and as per usual I was doing so at the last possible minute. Given my son's height I had many questions about the bike's fit and whether or not it could be delivered in time for his birthday. I called WeeBikeShop's customer service line on a Sunday afternoon and was greeted by an extremely helpful gentleman. He assisted me with paying the nominal fee to expedite the delivery and walked me through the features of the bike. He was EXTREMELY knowledgeable about fitting a balance bike to a large toddler and eased by concerns about the investment. I'll highly recommend WeeBikeShop. After all, in business you aren't selling a product, you're selling service. Cheers,
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Posted 6 years ago
Answering my phone call and setting my expectations is always a great thing when ordering something online. The team answered all my questions and delivered as promised.
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Posted 6 years ago
My order was processed very quickly, and we received the bike less than a week after placing our order with no issues! We received the bike in time for our daughter's birthday, and she loves it!
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Posted 6 years ago
Great service, fast shipping. Love the bike. The only thing, is that the bike in the picture looked royal blue, and once it got here is more towards the turquoise blue... wish I've got the red one instead
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Posted 6 years ago
Easy checkout, free shipping & quick delivery.
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Posted 6 years ago
Prompt shipment
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Posted 6 years ago
Super fast delivery.
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Posted 6 years ago
It made me happy how friendly and responsive you were over email. (I had to email about something regarding my order.) The bike also came very quickly and I could tell was packaged with great care. Thank you for great customer service all around. :-)
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Posted 6 years ago
Amazing service, Ivan answered every question no matter how trivial. Bike came ready to rock and roll after about 5 minute setup
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Posted 6 years ago
Thank you so much for helping us pick out the perfect bike, a Ridgeback Scoot XL, for our almost 4 yr old grandson. He had been pretty hesitant to get on a bike until he saw his new, bright red bike. He was so excited, loved the bell and brake light and after only 24 hours is already starting to run with it. He says it's awesome that it doesn't have any pedals and can't wait to show it of to all his friends. Many thanks to Wee Bikes for helping us pick the right bike and size for him. Shipping was quick and it was a breeze to put together. Thanks Ivan for your expertise and great customer service!
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Posted 6 years ago
Hi Daun, It was a pleasure to help you with this buying decision. Thank you so much for taking the time to share your experience. Please remember that unlike a lot of fly-by-night competitors, we have been specializing in balance bikes since 2007 and we'll still be here in 2027 and beyond to serve you. Let the lucky recipient and parents know that they can reach out to us anytime if anything goes awry. We have all of the spare parts and replacements needed to make their Scoot XL last for a lifetime.
Posted 6 years ago
Quick shipping, and you put the brake light on for me !
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Posted 7 years ago
Expertise on balance bike
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Posted 7 years ago
The bike arrived promptly and excellently packaged. Thank you for the update email when the accessory basket was out of stock!
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Posted 7 years ago
Love that the bike came mostly assembled! Took 6 days from order to arriving at our door with the free shipping :) Our little guy loves his new SCOOT balance bike! And we got a great little promo rate. It was cheaper than any other online store and we had the reassurance that a bike expert assembled and checked the bike before shipping to us!
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Posted 7 years ago
WeeBikeShop LLC is rated 4.8 based on 156 reviews