WeeBikeShop LLC Reviews

4.8 Rating 156 Reviews
100 %
of reviewers recommend WeeBikeShop LLC
4.8
Based on 156 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read WeeBikeShop LLC Reviews
Visit Website

Phone:

001.858.265.9975

Write Your review

Tell us how WeeBikeShop LLC made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
WeeBikeShop LLC 5 star review on 9th December 2019
Michael H.
WeeBikeShop LLC 5 star review on 19th December 2018
Robert Miller
WeeBikeShop LLC 5 star review on 30th June 2018
Steven Campbell
Anonymous
Anonymous  // 01/01/2019
Terrific experience - highly recommend WeeBikeShop. We bought a Ridgeback 24" super quick shipping. The store called us to ensure we had the right size. The bike was perfectly packed & arrived super quick. It was easy to assemble (requires some experience with assembling bikes and a proper tools) - we took it out the same day and our daughter loves it!
Helpful Report
Posted 3 years ago
WeeBikeShop service was amazing. I called in to inquire about a bike, purchased the bike on their website and I received the bike 2 days later. I would definitely recommend them for all your bike needs.
Helpful Report
Posted 3 years ago
Purchased bike helmet for my grandson. I was impressed with the quick delivery especially since it was during the Covid19 stay home period and so many shipments were getting delayed. I appreciate the sturdy box is was packaged in so the actual box the helmet was in was in pristine shape for me to give as a gift.
Helpful Report
Posted 3 years ago
We bought two Ridgeback Scoot XL 14" bikes from WeeBikeshop (and their subdealer Jump Start Bikes) for our twins in Dec. 2017. I know bikes well from experience and after two years of our kids riding these from age 4-6 we can't say enough good things about the design, materials, construction, and functionality of them. It's 100% true they are made like grownup bikes but sized down -- with no weight limit and a huge range in child height/size due to the regular and extra long seat posts included with the bike and the adjustability of the handlebars. What's to love? First off they don't have the crappy components of the cheaper bikes and they don't have the unneccessary price tag of the more expensive bikes. Second and most importantly, they roll and balance so smoothly due to the quality of the hubs, bearings, rims, frame design, and proper sizing that it's easy for the kid to pick up how to make it balance on their own simply by pushing their way along then eventually lifting their feet. The bike is built for all environments so longterm the excellence of the construction and the knobby tires meant that they were able to learn on sidewalks and later end up riding offroad on gravel, dirt single track trails, hills, etc. with no worries. After getting up the skills, the rear wheel hand V-brake gave me the confidence that they could perform a controlled stop before losing balance and wiping out on a steep hill, once properly trained. (After my son built up his ability to go downhill at top speed the only thing that gave me confidence in him not breaking an arm was the rear wheel V-brake which is the absolute best way to make a smooth stop while maintaining balance.) Bottom line: because this bike perfectly imitates the "next level" pedal bike, minus the pedals, both of my kids literally immediately rode off on a pedal bike the very first time they sat on one, b/c they had already mastered every riding skill from balance to steering to leaning to braking due to the training they got simply by riding the Scoot Ridgeback. The one thing that will happen with any kids bike is paint chips from when the bike falls on concrete, and the good thing is these bike come with matching touch up paint for that. WeeBikeShop and Jump Start Bikes were both very reachable, responsive, helpful, courteous and prompt in any dealings we had with them both pre- and post purchase. We would certainly purchase from them again! -Satisfied customer! Dallas, TX USA
WeeBikeShop LLC 5 star review on 9th December 2019
Helpful Report
Posted 4 years ago
This is my 3rd time ordering from Wee Bike Shop and won't be my last. Great prices, service and the shipping is fast.
Helpful Report
Posted 5 years ago
"Bike seems to be well made and my 4 year old son loves it. Easy to assemble. Customer service/communication was good. Takes a couple of days after placing order for it to ship because they inspect the bike, so account for that and add a day or two if you need the bike by a certain date.
Helpful Report
Posted 6 years ago
Hi Brian, Your feedback on the bike was received, thank you for taking the time to provide it. We wanted to reach out to you and apologize for the late delivery, and especially for the bike missing your birthday event. This is a huge bummer for us as well. We are usually in the habit of under-promising, but then over-performing whenever possible. Please note: the 2-6 day estimate refers to actual transit time, after dispatch. We require 1-2 days for your bike to get through the queue for bench prep before shipment. Illinois requires a four day transit time from San Diego. (We are very far away from Illinois) As correctly indicated, the bike was ordered on Thursday August 24th, but after close of business, so it is really considered to be ordered on the next business day: Friday August 25th. Free shipping was selected instead of paid ground service (this enhances the handling time and provides same day shipping, per our shipping terms) therefore the bike is promised for dispatch in 1-2 business days. It would normally ship out the following Monday or Tuesday. Your bike was shipped out on Tuesday 8/29 and SHOULD have reached you by Saturday. We cannot account for why it was not delivered until Wednesday 9/6 but part of the reason is the Labor Day weekend- Monday was a holiday. It might also be possible that the whole Fedex system was under load due to issues with Hurricane Harvey, as some "alerts" were received from Fedex warning us that a lot of our shipments were potentially running 1-2 days late, whether in the path of the storm or not. Anyway, for these reasons we are sorry that the shipment was not more timely and successful for your birthday party. If there is anything we can do to give you a reason to change your review to 5 stars and modify the wording so that it doesn't sound like we're in the habit of taking our time with things, we would really appreciate it. Our dedication to providing a perfect bike is sometimes our own downfall. Most brands just send you a box without opening, inspecting or prepping the contents. If we did this, every order would ship same day! We have these premium seat clamps that look very good on the Scoot, in six colors. We would like to mail one out to you, along with a couple of spare inner tubes. On us. Thanks so much for choosing WeeBikeShop. We hope to make your buying decision a five star experience. At Your Service, ??Ivan M Altinbasak
Posted 6 years ago
The bikes were shipped easily and in good condition. I do wish it were clearer that the upgraded seat adjustment piece was just for color. I thought that the upgrade made it easier to use, but it's simply a color, that doesn't even really match the bike color...
Helpful Report
Posted 6 years ago
Hi Anonymous, We appreciate your feedback, thank you. There seems to be a misunderstanding about the premium seat clamp. It is in fact far superior to the standard clamp provided with the bike. The cam is shaped differently, making clamping more easy and successful. The clamp arm is longer providing more leverage. It is also anodized in special colors instead of painted black. We propose mailing you a standard black clamp for comparison- we are certain you would not use it after seeing the two side by side. We will also send you a refund for the premium clamp, keep it as our gift. Thanks for including us in your buying decision and thanks again for the feedback.
Posted 6 years ago
I researched what balance bike to get for my youngest extensively and finally settled on the Yeedoo too too. Wee bike shop was the only place I could find it, and I read great reviews about them, so I ordered. The only problem was, that I was cutting it really really close to getting it on my daughters actual bday-- a big day when you're only going to be 3. Important to have it there on time. I thought I'd give it a try and contact them just to see if they could expedite my order to ensure a delivery on her birthday. I am SO glad I called. They were so willing to bump up my order ( which was #40 in line) to the top to get it out that day, which would ensure delivery right on her birthday ( spending an extra $25+ was just not an option for our family). They said they were happy to help, and glad I called, otherwise they have no way of knowing the circumstances, and we're happy to help. This is the kind of customer service that is so valued to me, that they are there to help and understanding even it was mom' s fault for waiting until the last minute. I would totally order from them again and will spread the word also! They were also very knowledgeable about balance bikes and wanted to make sure I had purchased the one that would be best for my daughter-- we did agree on the one I had purchased for her. Thanks Weebike shop for getting to us on time-- I know she will LOVE riding it! Keep up the great work! Above and beyond!!
Helpful Report
Posted 7 years ago
Thank you Paul for sharing your experience. We don't always make every customer this happy, but we do try our best. It's very satisfying when things work out, this is what we live for. If ever you need anything for the bike, we're here for you.
Posted 6 years ago
The Ridgeback Scoot was the perfect bike for my soon to be 4 yr old! My only complaint, and the reason it's 4 stars rather than 5, is the "processing time." The website said 24-48 hours, which was fine. But after purchasing the bike early Thursday morning, the bike was still processing Monday morning. I feel that this is a ridiculous amount of time to process a single item.
Helpful Report
Posted 7 years ago
Hi Mary, So glad to hear the bike is a success. We should make a clarification about the processing time for our orders: Every single one of our bikes is removed from it's carton and bench prepped by a bike technician before shipment. There is always a queue of bikes lined up for this treatment and the reason we do not ship bikes immediately or same day is to account for the time it takes to make sure every bike is free of defects, that the tires are inflated, the rear wheels are trued and the brake set is tuned and adjusted for good performance right out of the box. We also insert some documents and a moist hand wipe for our customers to use during and after assembly. All of this takes about 10-15 minutes per bike, and this is why bikes usually do not ship on the same day. Depending upon volume, it can take up to two business days. In your case, the order was received on a Thursday and the bike was dispatched two business days later. If it was as simple as putting a shipping label on an unopened, uninspected, untuned bike, it would be easy to ship all orders the same day they are received, but this is no the case at WeeBikeShop. We try to over-perform on the front end so that your experience with the bike is as successful as possible. Thank you for the feedback.
Posted 7 years ago
This is the first time purchasing a bike for my toddler - we went with the Ridgeback Scoot Balance Bike because of the great wealth of information provided by twowheelingtots.com, and their susequent recommendation of WeeBikeShop. As the bike is a gift from Santa we haven't got to try it out yet, but the service from WeeBikeShop has been great. The bike arrived really quickly and was assembled within five minutes. All the information they provided was spot on too and the seat clamp adjuster from them to go with the bike (included for free) is just awesome. Looking forward to dealing with them again in the future!
Helpful Report
Posted 7 years ago
Excellent customer service!! 5 stars for sure!! I could not be happier with my nephew's bike. I did a lot of comparison shopping, it was a no brainer...WeeBike has the best selection and best quality bikes, hands down! (I was not impressed with First Bike or Cruzee at all.)
Helpful Report
Posted 7 years ago
Quick shipping and response to questions. Daughters bike arrived in great shape, minimal assembly required. Thanks!
Helpful Report
Posted 7 years ago
We're glad that everything has met your expectations. Remember we are here for you in the future if there are any issues that require our attention, or when it's time to move on to a real pedal bike! Repeat customers get special secret discounts :)
Posted 7 years ago
WeeBikeShop LLC is rated 4.8 based on 156 reviews