Wellgosh Reviews

Name: Wellgosh
Address: 34 High Street, Leicester
Rating: 4.71

4.7 Rating 6,392 Reviews

93 %

of reviewers recommend Wellgosh

Company Reviews

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Metrics

4.7

Based on 6,392 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

support@wellgosh.com

Location:

34 High Street
Leicester
LE1 5YN

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Wellgosh 5 star review on 31st August 2022

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not direct feedback at yourselves, but I bought some sneakers several days ago to be shipped to australia, the tracking number provided via Royal Mail is useless - all it says is "it's on it's way" !!! Like I said not feedback at your service but I have no idea where it is. Occasionally I have to pay extra duties on shipments into Australia but with the service you offer through Royal Mail I'm totally in the dark as to the status of my order. I buy a lot of sneakers online (as there's no good stores over here) and this is the poorest delivery tracker I've experienced. Again, no negative feedback on my shopping experience with your site, but the forwarders are very poor.”

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Posted 9 years ago

“I have not receieved my package due to unidentifiable delivery address and I found it hard to find out how to get to item redelieved to my house”

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Posted 9 years ago

“Great selection of merchandise. Would have been 'good' or 'very good' if website is more compatible with Internet Explorer. Was using 2 versions of Explorer and website was not optimised for them. During checkout, shipping could have been offered earlier and final price shown earlier rather than at the last few steps. Consumers could make a more informed choice earlier. Thanks.”

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Posted 9 years ago

“The international shipping takes much time than my expectation. But it did a good online customer support.”

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Posted 10 years ago

“The shipping was quick (even to Australia) and the price / product both good. However, the ordering process was a bit complicated as it required added steps to verify my credit card than usual (to the point I had to phone my bank as part of the process!). That was a bit time consuming/annoying.”

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Posted 10 years ago

“Extremely impressed with the speed of delivery. excellent customer service, would definitely buy from this company again. Thank you!”

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Posted 10 years ago

“very fast delivery”

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Posted 10 years ago

“staff are very knowledgeable in the product they sold me, they didnt have the size in stock so i went to their website to order”

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Posted 10 years ago

“I was a bit disappointed that some of the things ordered which were available online were not available to be delivered and so were credited, also one of the t shirts ordered had a small hole in the back which it said on the tag but didn't say item was faulty online at time of ordering”

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Posted 10 years ago

“Delivery was quite slow. Assume the longer estimation of delivery time. When emailed, the communication was not great. They provide a tracking number even though, from their words, they can't do anything with it.”

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Posted 10 years ago

“Shipping costs too excessive compared to other companies in relation to the time of delivery.”

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Posted 10 years ago

“I received a faulty product, however I experienced excellent customer service regarding the matter. I spoke with Erica at Customer Support who put aside a replacement to be sent out on arrival of the faulty product. I was also refunded my postage costs very quickly.”

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Posted 11 years ago

“The buying experience is very good, but my package hasn't been delivered yet.”

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Posted 11 years ago

“Received items in time. I ordered a t-shirt and a cap. Came in a box bot items being unpacked. I would have liked for the t-shirt to be in a separate bag because it had some black marks on it. I washed it and it came of. Besides from that I love the stuff I ordered.”

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Posted 11 years ago

Wellgosh is rated 4.7 based on 6,392 reviews