Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.52

4.5 Rating 610 Reviews

89 %

of reviewers recommend Wessex Internet

Company Reviews

Questions

Metrics

4.5

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0333 240 7997

Email:

info@wessexinternet.com

Location:

The Estate Office, Ranston
Blandford
DT11 8PU

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Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following a decline in the service to rural areas from BT I was recommended Wessex 2 years ago by a neighbour. I have never been given cause to regret the decision to change to Wessex receiving a reliable internet service ever since.”

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Posted 6 years ago

“Compared with BT / Openreach - Wessex internet is - faster - more efficient - friendlier - more economical - just a better solution to local needs all round”

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Posted 6 years ago

“Efficient. Helpful. Approachable. Of course there are the occasional problems as with any provider, but I have been impressed with response times to sort them out. So much better than any of the big name providers.”

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Posted 6 years ago

“Reliable service, good speed and value for money, serves our requirements perfectly.”

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Posted 6 years ago

“Very robust service, good speeds never had any problems.”

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Posted 6 years ago

“Fantastic speeds and very reliable service”

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Posted 6 years ago

“Mat Emery was very kind and helpful. problem identified and sorted on 10 mins. Many thanks”

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Posted 6 years ago

“We are very pleased the Wessex Internet's speed and so far almost trouble-free service. There have been only two (I think) short interruptions of service - due to a breakdown somewhere - but Wessex Internet fixed them quickly. Vonage voip is excellent. We would be interested in finding out more about Wessex Internet's fibre service too.”

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Posted 6 years ago

“You are 100% better then BT”

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Posted 6 years ago

“On the very rare occasions we have lost connection, one simple quick phone call put everything OK. As different to my BT experience as you can imagine. Regular 27+ mbs compared to BT' Infinity of about 4 mps. Two improvements would help: engineer contact at weekends and it's a shame you don't offer rollover of unused download. Apart from these two points, absolutely delighted with Wessex and absolutely no regrets signing up and definitely no regrets getting free of Openreach and all the providers stuck with the BT monopoly.”

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Posted 6 years ago

“I had a problem when I disconnected the router by mistake, with one phone call they had me up and running in no time ,”

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Posted 6 years ago

“Very satisfied with the service.”

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Posted 6 years ago

“Broadband Excellent. Telephone (VOD) not good.”

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Posted 6 years ago

“I had to change the Wessex Router due to a failure. An updated model was sent out in the post. Technical Support checked that I could save a configuration file from the old router and did a test to ensure that the old configuration file would run on the new replacement router. I run 3CX a virtual PABX with many port settings on the Firewall so this was important to save an immense amount of time. So all I had to do was upload the old configuration file and a few seconds later the new router was running my 3CX virtual PABX with no issues.”

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Posted 6 years ago

“An excellent service with few (and very short) outages. I am very pleased that I signed up with Wessex Internet. A an aside, teamed up with Vonage makes a first class package.”

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Posted 6 years ago

“The best broadband ever for me”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“We are delighted that you have resolved our years of struggle in the countryside where download speeds from the national provider are around 1.5 - 2 Mbps . We now get up to 40 Mbps which enables us to run our business and live stream movies. We also have a holiday cottage where good internet access is crucial and thanks to you we can now provide that service to our guests.”

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Posted 6 years ago

“Very reliable service with almost supernatural speed of fixing things if they do go wrong.”

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Posted 6 years ago

“Faster and more reliable than our previous suppliers excellent service”

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Posted 6 years ago

Wessex Internet is rated 4.5 based on 610 reviews