Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,354 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly and as described. Thank you.”

Helpful Report

Posted 11 years ago

“Very happy with service , parcel arrived when promised”

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Posted 11 years ago

“Pleasure to deal with Westbrook Cycles. Found the online ordering system excellent which offered many payment & credit options. Bike arrived 24 hours later in perfect condition which needed a minimal amount of construction. For anyone not too handy with a set of allen keys - my suggestion would be to find a good local bike shop who will set it all up for you. Happy cycling ....”

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Posted 11 years ago

“Great costumer service, I placed an order and the next day my new amazing bike was delivered. Good security checks, I'll defenitely use Westbrook services again soon.”

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Posted 11 years ago

“Great prices , best on the net for bontrager and fast delivery to IV postcode , thankyou .”

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Posted 11 years ago

“Good communication and fast delivery.”

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Posted 11 years ago

“Very happy with the service from Westbrook - I got the bike at a great price & it was delivered expeditiously. The slight issue I had attaching the front wheel was quickly resolved by their helpful maintenance team. Would certainly recommend to others thinking of purchasing on-line.”

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Posted 11 years ago

“Good price, good service and quick delivery...all yoou could ask for. Thanks”

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Posted 11 years ago

“Super speedy delivery! Thanks”

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Posted 11 years ago

“Ordered at 2:00pm, delivered at 9:30am next day. How good is that! Many thanks.”

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Posted 11 years ago

“Superb service from to start to finsh. Very friendly delivery service.”

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Posted 11 years ago

“Only used this company once. Very impressed. Good value product and speedy delivery and well packaged so the item which is quite delicate could not be damaged.”

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Posted 11 years ago

“Always great service and price!!”

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Posted 11 years ago

“These guy's go the extra mile. Great to deal with.”

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Posted 11 years ago

“Bought an awesome 29er full sus online at a bargain price, chuffed to bits! would highly recommend Westbrook Cycles for their fast helpful service.”

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Posted 11 years ago

“Very communicative, quick to respond and reassuring service. I like the delivery notification and tracking, that really helps with getting deliveries easily as you can see where the van is (and get to the door before your wife finds out you've been shelling on kit again).”

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Posted 11 years ago

“excellent service, paid a really good price for the sidi shoes and absolutely no problems when I had to change them for a larger size. Next day delivery and will use westbrook cycles again. mick lee. london”

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Posted 11 years ago

“It came really quick.”

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Posted 11 years ago

“Great price. Great service. I had to wait an extra day for my bike, but that was a small price to pay for what I got!”

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Posted 11 years ago

“From start to finsh the service I received has been outstanding. I've lost count of how many questions I asked Paul before deciding to buy and he has been nothing but helpful and pleasant the whole time, great customer service. I ended up purchasing a scott foil with the new Ultegra 11 speed Di2. I ordered it on the Sunday night and it arrived in Ireland on Wednesday, that is quick! Everything was very well packed and the price was better than anywhere else. I wouldn't hesitate to recommend Westbrook to anyone and will definitely be purchasing more in the future Thanks again Richard”

Helpful Report

Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,354 reviews