Wheelwell.com Reviews

4.9 Rating 781 Reviews
98 %
of reviewers recommend Wheelwell.com
4.9
Based on 781 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Wheelwell.com Reviews
Visit Website

Phone:

1.800.959.4304

Email:

info@wheelwell.com

Location:

2255 Van Ness Ave
San Francisco
94109

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Anonymous
Anonymous  // 01/01/2019
Sell quality products but there customer service does not understand the products they are selling. I purchased wheel spacers and they photo showed that extended lugs were included. They were not. When I talked to someone after receiving my spacers with no lugs they said they use stock photos and they dont always represent the product. Not the end of the world but a big discieving. Most importantly they told me i could use the same lugs that were on the car. Luckily im not that stupid but someone who did not know any better could have been in a big accident when i wheel came off because there were not enough threads to keep the wheels on.
Helpful Report
Posted 4 years ago
Hi Andrew, I apologize for the issue that you encountered with the spacers. According to the info that we received from the manufacturer, the stock lugs would work for your application. Glad you got it figured out, we are always available to help you out if you have any other questions. Thank you for letting us know about the fitment issues. Our goal is to have the best site around with the best fitment data available, and dealing with problems like this help to improve. Thank you, Skylar Siegel Sales Operations Manager
Posted 4 years ago
Wheelwell.com is rated 4.9 based on 781 reviews