Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.32

4.3 Rating 1,609 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wouldn’t buy knitwear from Whistles again.”

Helpful Report

Posted 7 months ago

Good morning, We’re sorry to hear that you were disappointed with your knitwear purchase. That’s certainly not the experience we want for our customers. We take great care in the quality and craftsmanship of our pieces, so we’d really like to understand what went wrong. Please contact our customer care team with more details so we can look into this and make it right for you. Whistles Customer Care

Posted 7 months ago

“Avoid purchasing online. Beautiful garments in store.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your experience with us. We’re thrilled to hear that you find our garments beautiful. We would love to understand better what issues you encountered so that we can work on improving our online shopping experience. Your feedback is invaluable to us, and we want to ensure that every aspect of our service meets your expectations. Please contact us here: https://www.whistles.com/here-to-help/contact-us.html

Posted 7 months ago

“I have bought several items from whistles lately and they have been over priced! small holes have appeared in the fabric and a white ribbed top has bobbled around the arm pit, not the quality it used to be.”

Helpful Report

Posted 7 months ago

Thanks for sharing your thoughts. We’re sorry to hear that some of your recent items haven’t lived up to the quality you expect from us. At Whistles, we pride ourselves on using quality fabrics and careful craftsmanship, and your feedback has been passed on to our team to help us keep improving.

Posted 7 months ago

“You must put the correct Colour on your site my sweater was not rose colour.”

Helpful Report

Posted 7 months ago

I'm sorry to hear that the wrong colour was sent Mandy. Please reach out to our customer care team so they can help: https://www.whistles.com/here-to-help/contact-us.html

Posted 7 months ago

“Lots of their clothes look great on the models yet the fit and quality is often poor”

Helpful Report

Posted 7 months ago

Thanks for sharing your feedback. We’re sorry to hear some pieces haven’t been the right fit for you. We take great pride in the quality, design, and craftsmanship of our collections, from the fabrics we choose to the attention to detail in every piece and we’re pleased that many of our customers enjoy and value this.

Posted 7 months ago

Whistles is rated 4.3 based on 1,609 reviews