Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,325 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered this for my Dad to give to my mum as 75th birthday gift. I ordered black. I didn’t open it - my mum did! Luckily she was over the moon it was brown! But that was not the colour I ordered!”

Helpful Report

Posted 1 day ago

“Very on trend with the polka dots and the style of dress is very comfortable and flattering”

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Posted 4 days ago

“Nice looking fabric but not good on a curvy body. Very form fitting top and full skirt.”

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Posted 5 days ago

“Fitted lovely everywhere except on the bust!!”

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Posted 1 week ago

Hi Caron, Thanks for your feedback — I’m sorry the fit around the bust wasn’t right. We’re glad it fitted well elsewhere. If you’d like, we can suggest styles with a different bust shaping or provide size recommendations.

Posted 1 week ago

“Please get your sizes standardised – I'm currently having to size down at least one, possibly two, sizes. Problem is, unless I go into the shop and try things on, I don't know.”

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Posted 1 week ago

Hi there, Thank you for your feedback — we completely understand how frustrating inconsistent sizing can be. We’re really sorry for the inconvenience this has caused. We’re actively working on improving and standardising our sizing to make it more reliable across our ranges. In the meantime, if you ever need help choosing the right size, our team would be happy to offer guidance based on specific items. We truly appreciate you taking the time to share this with us.

Posted 1 week ago

“I haven't had much success with items ,I feel it's lost it's simplicity in style”

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Posted 2 weeks ago

Hi Sally, Thank you for sharing your thoughts — we’re really sorry to hear that the recent styles haven’t worked for you. We understand how important it is to keep that sense of simplicity, and your feedback is genuinely valuable to us. We’re always evolving our collections, but we’ll be sure to pass this on to our design team. In the meantime, if you’d like, we can help point you towards some of our more classic, understated pieces.

Posted 1 week ago

“Excellent company, quick refunds if necessary and good quality clothes.”

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Posted 2 weeks ago

Hi Kathy, Thanks for your feedback — we’re glad the refunds and quality met your expectations. If there’s anything we can do to make your next experience even better, please let us know.

Posted 1 week ago

“Too big. Sent back last weekend. Waiting for confirmation of return”

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Posted 1 month ago

Hi there, We’re sorry the item didn’t fit as expected. I can see a refund has now been processed thank you, thank you for returning this to us. Please feel free to reach out to our Customer Care Team if we can help with anything else. Kind regards, Team Whistles

Posted 3 weeks ago

“Generally has some nice pieces”

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Posted 1 month ago

Hi there, Thank you so much for taking the time to leave your feedback. We’re delighted to hear you found some nice pieces at Whistles. Kind regards, Team Whistles

Posted 3 weeks ago

“Always loved whistles and some lovely new launches”

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Posted 1 month ago

Hi there, Thank you so much for your kind words. We’re thrilled you’re enjoying our new launches and look forward to bringing you more you’ll love. If there’s anything you’d like to see or any way we can help, just let us know. Kind regards, Team Whistles

Posted 2 weeks ago

“Usually very good, but sent the light gray, not dark gray jacket - so had to send it back. Very disappointing! Which meant I only got the refund for the jacket, not the postage, as jacket was delivered, just the wrong colour.”

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Posted 1 month ago

Hi Julie, We're sorry for the mix‑up with the colour and the resulting postage issue. Looking at your order the postage refund has already been refunded for your order. Kind regards, Team Whistles

Posted 2 weeks ago

“prompt delivery”

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Posted 1 month ago

Hi Jeannie, Thanks for your feedback, we’re glad to hear your delivery was prompt. If there’s anything else you’d like us to improve or you need help with, please let us know. Kind regards, Team Whistles

Posted 3 weeks ago

“First time buying from Whistles, I wanted tops with sleeves and preferably a scoop or v neck. Round necks don't really suit my 34dd bust.”

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Posted 1 month ago

Hi there, Thanks for trying Whistles and for sharing your fit preferences. We’ve noted your notes on neckline styles and sleeve length to help with future ranges. If you’d like help finding tops with sleeves and a scoop or v-neck, we can shortlist options for you. You can reach us via webchat or enquiries@whistles.co.uk. Kind regards, Team Whistles

Posted 3 weeks ago

“I would love to buy this jumpsuit in the teal colour but unfortunately it is not available in Petite. I am 5ft 2inches and the crotch of the regular size 10 is almost at my knees. Very disappointing.”

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Posted 1 month ago

Hi Annabel, Thank you for sharing your feedback. I’m sorry to hear the Petite option isn’t available and that the regular size isn’t a good fit. We don’t currently offer this teal jumpsuit in Petite. If you’d like, we can help you find a similar jumpsuit in Petite or check other colourways that are available in Petite. Please do contact our Customer Care Team and we will be happy to help. Kind regards, Team Whistles

Posted 2 weeks ago

“An excellent company. Easy to deal with - especially online.”

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Posted 1 month ago

Hi Liz, Thank you for your lovely 5-star review. We're delighted you found Whistles easy to deal with online and had a great experience. We look forward to welcoming you back soon!

Posted 1 month ago

“Good stitching, variable sizing, feels over priced”

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Posted 1 month ago

Hi there, Thank you for your feedback. We’re glad you’re happy with the stitching and quality. We understand that sizing can sometimes vary and that price is an important consideration. We’ll pass your comments on to our team as we continually review our products and sizing. We appreciate you taking the time to share your thoughts.

Posted 1 month ago

“Box arrived, ridiculous size in comparison to the size of the purse. Was sustainability ever considered as part of your online shopping? No cover on zip - in fact if there was’t a foam divide in the wallet, I would have questioned if it was new. Also so disappointed that a dust cover was not provided with wallet.”

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Posted 2 months ago

Hi Therese, Thank you for your feedback and for bringing these concerns to our attention. We’re sorry the box size, lack of zip cover, and absence of a dust cover didn’t meet your expectations, and we’ll share this with our product and packaging teams as a priority. Kind regards, Team Whistles

Posted 2 weeks ago

“Good service and products in the past. Unfortunately very let down by Whistles with this purchase.”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry to hear you’ve been let down by this purchase. If you’d like us to look into this, please can you reach out by our webchat or enquiries@whistles.co.uk and we’ll help right away. We look forward to making this right for you. Kind regards, Team Whistles

Posted 3 weeks ago

“Always good quality & the right shape but if I’m honest, I find the offer a little dull these days. Hope it goes back to being exciting and tempting!”

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Posted 2 months ago

Hi there, Thanks for taking the time to share your thoughts. We’re glad you like the quality and shape, but sorry to hear the offer feels dull lately. We’re always aiming to keep things exciting and tempting, and your feedback helps us improve. If you have ideas on what you’d like to see or pieces you miss, we’d love to hear them. We are updating our stock constantly, so please do keep an eye on the website. Kind regards, Team Whistles

Posted 2 weeks ago

“Usually excellent, on this occasion I missed the retun deadline and when I reachd out to customer services, I did not get a reply.”

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Posted 2 months ago

Hi Mariza, Thank you for taking the time to write to us. I’m sorry that you missed the return deadline and didn’t receive a reply from our team. I can see that we have since been in touch , please kindly reply to our email for us to assist you further. Kind regards, Team Whistles

Posted 2 weeks ago

Whistles is rated 4.3 based on 1,325 reviews