Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable & consistent styling.”

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Posted 5 months ago

“Great jeans, however sizing is inconsistent. Size 29 fitted but were a bit snug, Size 30 would not even meet around my waist. Please sort out your quality control Whistles!”

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Posted 5 months ago

“Beautiful colour, but Whistles sent the wrong size. After contacting customers services I will need to get back to them again to reclaim the postage. This should be automatic when it's their error.”

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Posted 5 months ago

“Lovely quality T shirt. Perfect neckline. However, it did shrink in the wash. Might try to hang it to dry to stretch it a bit. Would prefer a thoroughly pre shrunk fabric.”

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Posted 5 months ago

“Whistles one of my favs however feel the styles are not as on trend as they used to be. Good quality and good sales.”

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Posted 5 months ago

“The dress arrived very fast. It was well packed, but the dress smelled bad and looked like used. The lace at the button is on the back is damaged and looks tearing”

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Posted 5 months ago

“The jacket was not very well finished and doesn’t sit well. Certainly not worth the price. I missed the return window otherwise I would have returned.”

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Posted 5 months ago

“Unfortunately the size was top small on me. I didn't order a bigger size as sale had finished and 55 pounds fora tee shirt too expensive.”

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Posted 5 months ago

“First time ordering, happy with the process. Just send the item back ticking all the boxes in the process so expect no trouble with the refund.”

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Posted 5 months ago

“Beautiful colour and lovely style. Also a good fit. Unfortunately the zip at the side is faulty and I have to return the dress.”

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Posted 5 months ago

“Have always loved their clothes but these days seem to be designed for very tall ladies and colours that suit darker skins.”

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Posted 5 months ago

“They might suit someone else but sadly didn't suit me.”

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Posted 5 months ago

“I bought the navy barrel leg linen trousers last summer and they were perfect. This year I ordered them in white. The linen was nowhere near the quality of the navy and very see thru. I returned them.”

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Posted 5 months ago

“Too long in the body despite it being petite”

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Posted 5 months ago

Hi Kim, We’re sorry to hear the item was too long in the body despite being a petite fit. We understand how frustrating it is when sizing doesn’t work as expected, especially when you’ve chosen a specific fit range. Your feedback is appreciated and will be shared with our team as we continue to review and refine our petite sizing. Thank you for taking the time to leave a review. Kind regards, Whistles Customer Care

Posted 5 months ago

“Nice casual jacket but the boxy shape did not suit me. I also found it very large fitting, including in the sleeve width. I realize this loose fit is the style of the jacket but sadly not for me so I returned it”

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Posted 5 months ago

Hi there, Thank you for your feedback. We’re pleased to hear you liked the jacket, but sorry that the fit and shape weren’t quite right for you. We understand that the intended relaxed, boxy style won’t suit everyone, and we appreciate you sharing your thoughts on the sizing and sleeve fit as well. Thank you for taking the time to leave a review and return the item. Kind regards, Whistles Customer Care

Posted 5 months ago

“The design and fit is great but the items I ordered were quite poorly made. The stitching of the jacket lining has already come out, and the fastening on the trousers has come off after only wearing them 3 times.”

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Posted 5 months ago

Hi there, We’re really sorry to hear about the issues you’ve experienced with the stitching and fastening. It’s disappointing to learn that the quality hasn’t held up as expected, especially after only a few wears, and we understand how frustrating this must be. This isn’t the standard we aim to deliver, and we appreciate you bringing it to our attention. Your feedback will be shared with our quality and production teams so it can be fully reviewed. Thank you for taking the time to let us know. Kind regards, Whistles Customer Care

Posted 5 months ago

“Strange fit and sizing”

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Posted 6 months ago

Hi there, We’re sorry to hear the fit and sizing did not meet your expectations. We understand how frustrating it can be when an item doesn’t fit as anticipated, and we appreciate you taking the time to share your feedback. Your comments will be passed on to our team as we continue to review and improve our sizing and fit across our collections. Kind regards, Whistles Customer Care

Posted 5 months ago

“Unfortunately I had to return this dress as it was very small for the size ordered”

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Posted 6 months ago

Hi Ann, Thank you for your feedback. I’m sorry to hear the dress ran small for the size you ordered. We understand how frustrating that can be and appreciate you letting us know. If you’d like, we can help with an exchange for a different size or assist with a return. Kind regards, Team Whistles

Posted 6 months ago

“The trousers were beautiful. Unfortunately I needed to return it because it wasn’t a good fit even though it was my size and although I was really excited to try it on, it just didn’t look right.”

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Posted 6 months ago

Hi Zaib, Thank you for your feedback — I’m really glad to hear you loved the trousers, though I’m sorry they didn’t quite fit as expected. That’s always disappointing, especially when you were excited to try them on. We really appreciate you taking the time to share your experience, and we hope you’ll find something that suits you perfectly next time.

Posted 6 months ago

“Ordered this for my Dad to give to my mum as 75th birthday gift. I ordered black. I didn’t open it - my mum did! Luckily she was over the moon it was brown! But that was not the colour I ordered!”

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Posted 6 months ago

Hi Hayley, Thank you for letting us know. I’m really sorry that the colour you received didn’t match the order and that the gift wasn’t as expected. We understand how disappointing this can be. Kind regards, Team Whistles

Posted 6 months ago

Whistles is rated 4.3 based on 2,455 reviews