Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the dress once the shoulders had been lifted , and the hem taken up . The model must have had the dress altered to fit her , because I am a very standard size 12 .”

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Posted 2 months ago

“Itcwas reduced so reasonabke value but very screwed up on a plastc bag and it felt like iy has been in the bag for months. I have ironed it and am fairly pleaaed witg it.”

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Posted 2 months ago

“the return process was too expensive and as a result I wouldn't use the online channel again.”

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Posted 2 months ago

“I have always been satisfied with Whistles purchases in the past.”

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Posted 2 months ago

“The dress is a fitted shape with concealed zip. Too long for me at 5ft 4inches and colour is a very bright yellow and not flattering on fair skin. The material is quite thick and felt hot. I would not recommend this dress.”

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Posted 2 months ago

“Prompt despatch but refunds are very slow unless you find a store to go to.”

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Posted 2 months ago

“the service is good”

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Posted 2 months ago

“I found this blouse rather underwhelming. It may look fabulous on some but on me it was a bit of a non event. Plus it was a little bit tight around the bust. I should have taken notice of the reviews!”

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Posted 2 months ago

“I oredered my skirt twice, first by courier and it arrived quickly and on time, but had to pay for it, as I had to return that order as it was on the large size I reordered to store. After waiting 7 days I decided to go into the store and ask if it had arrived, and it had, but I wasnt notified. the store were very good and apologised but it wasnt known why I had not been told it had arrived”

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Posted 2 months ago

“I ordered two pairs of shoes over 2 weeks ago. I only received one (the ballet flats) and can’t get an update on second pair. Ballet flats were nice but too small. I’m quite unhappy with the customer service!”

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Posted 3 months ago

“Great service picked it up from the store in Edinburgh and very friendly staff. Great customer service.”

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Posted 3 months ago

“I love the idea, that they have quite a big range of petit dresses. UNFORTUNATELY they don't know how to convert UK-sizes to European sizes. So when you order European size 46, you get European size 48 (shown in the label and experienced in on my body.) Later, when I was annoyed by the fact that I got a wrong size, I checked in the on-line shop that they make this mistake on a regular basis. So for European customer I advise to buy either one size smaller or use the UK-sizes.”

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Posted 3 months ago

“Was very disappointed with the dress because the two sides of the back at the zip were not aligned properly, giving a very lose/uneven appearance. Otherwise I liked the dress & so went to a dressmaker. I could have returned the dress but hadn’t the energy!”

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Posted 3 months ago

“Good website, nice variety of clothing.”

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Posted 3 months ago

“Our local Whistles closed so when I saw 3 dresses I liked I went to John Lewis to try them . The first time I visited they only had two out of the three . And sadly not every size . The checked v neck textured dress was only in an 18 . The plain blue textured dress was in a 14 . One too big one too small . I ordered direct together with green checked aysemetrical dress. All sizes 16 but green checked on 18 as reviews said it was VERY small. They arrived promptly ✔️ but order was a split delivery . None fitted well . Armholes too big . Shoulders needed lifting . I decided to return all . Y total disappointment has been the inability to speak to anyone in Customer Services on any day ! I have rung at least 8 times and whilst you get a very pleasant message you eventually get disconnected because they are too busy !!! I have had a refund for two dresses but a month later I am still waiting for the third dress refund . I have sent proof of posting but still nothing . I liked two of the dresses very much do I have actually purchased them from John Lewis and am in the process of having them altered . At least with John Lewis you get a guaranteed service . Never again will I purchase from Whistles direct ! A very disappointed Customer .”

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Posted 3 months ago

“I have worn these trousers once & noticed a broken stitch in the seam on the backside. I’m questioning the quality of these trousers.”

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Posted 3 months ago

“Disappointed. I paid for next day delivery and received it four days later, not impressed. The dress, however, when it arrived was lovely”

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Posted 3 months ago

“Mainly good value and styles”

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Posted 3 months ago

“I used to love whistles but their styles are not as flattering. The materials seem cheap and not so good quality.”

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Posted 3 months ago

“Easy ordering online”

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Posted 3 months ago

Whistles is rated 4.3 based on 2,455 reviews