Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.32

4.3 Rating 1,609 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Strange fit and sizing”

Helpful Report

Posted 1 month ago

Hi there, We’re sorry to hear the fit and sizing did not meet your expectations. We understand how frustrating it can be when an item doesn’t fit as anticipated, and we appreciate you taking the time to share your feedback. Your comments will be passed on to our team as we continue to review and improve our sizing and fit across our collections. Kind regards, Whistles Customer Care

Posted 1 week ago

“Unfortunately I had to return this dress as it was very small for the size ordered”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you for your feedback. I’m sorry to hear the dress ran small for the size you ordered. We understand how frustrating that can be and appreciate you letting us know. If you’d like, we can help with an exchange for a different size or assist with a return. Kind regards, Team Whistles

Posted 1 month ago

“The trousers were beautiful. Unfortunately I needed to return it because it wasn’t a good fit even though it was my size and although I was really excited to try it on, it just didn’t look right.”

Helpful Report

Posted 1 month ago

Hi Zaib, Thank you for your feedback — I’m really glad to hear you loved the trousers, though I’m sorry they didn’t quite fit as expected. That’s always disappointing, especially when you were excited to try them on. We really appreciate you taking the time to share your experience, and we hope you’ll find something that suits you perfectly next time.

Posted 1 month ago

“Ordered this for my Dad to give to my mum as 75th birthday gift. I ordered black. I didn’t open it - my mum did! Luckily she was over the moon it was brown! But that was not the colour I ordered!”

Helpful Report

Posted 1 month ago

Hi Hayley, Thank you for letting us know. I’m really sorry that the colour you received didn’t match the order and that the gift wasn’t as expected. We understand how disappointing this can be. Kind regards, Team Whistles

Posted 1 month ago

“Very on trend with the polka dots and the style of dress is very comfortable and flattering”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your feedback. We’re glad to hear the polka dots and the dress fit comfortably and flatteringly. If you ever need a hand with sizing or styling for future purchases, we’re happy to help. Kind regards, Team Whistles

Posted 1 month ago

“Nice looking fabric but not good on a curvy body. Very form fitting top and full skirt.”

Helpful Report

Posted 1 month ago

Hi Gayle, Thanks for sharing your feedback. I’m sorry the top didn’t fit well for a curvy body. If you’d like, we can help with an exchange for a different size or assist with a return. Kind regards, Team Whistles

Posted 1 month ago

“Fitted lovely everywhere except on the bust!!”

Helpful Report

Posted 1 month ago

Hi Caron, Thanks for your feedback — I’m sorry the fit around the bust wasn’t right. We’re glad it fitted well elsewhere. If you’d like, we can suggest styles with a different bust shaping or provide size recommendations.

Posted 1 month ago

“Please get your sizes standardised – I'm currently having to size down at least one, possibly two, sizes. Problem is, unless I go into the shop and try things on, I don't know.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback — we completely understand how frustrating inconsistent sizing can be. We’re really sorry for the inconvenience this has caused. We’re actively working on improving and standardising our sizing to make it more reliable across our ranges. In the meantime, if you ever need help choosing the right size, our team would be happy to offer guidance based on specific items. We truly appreciate you taking the time to share this with us.

Posted 1 month ago

“I haven't had much success with items ,I feel it's lost it's simplicity in style”

Helpful Report

Posted 1 month ago

Hi Sally, Thank you for sharing your thoughts — we’re really sorry to hear that the recent styles haven’t worked for you. We understand how important it is to keep that sense of simplicity, and your feedback is genuinely valuable to us. We’re always evolving our collections, but we’ll be sure to pass this on to our design team. In the meantime, if you’d like, we can help point you towards some of our more classic, understated pieces.

Posted 1 month ago

“Excellent company, quick refunds if necessary and good quality clothes.”

Helpful Report

Posted 2 months ago

Hi Kathy, Thanks for your feedback — we’re glad the refunds and quality met your expectations. If there’s anything we can do to make your next experience even better, please let us know.

Posted 1 month ago

“Too big. Sent back last weekend. Waiting for confirmation of return”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry the item didn’t fit as expected. I can see a refund has now been processed thank you, thank you for returning this to us. Please feel free to reach out to our Customer Care Team if we can help with anything else. Kind regards, Team Whistles

Posted 2 months ago

“Generally has some nice pieces”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for taking the time to leave your feedback. We’re delighted to hear you found some nice pieces at Whistles. Kind regards, Team Whistles

Posted 2 months ago

“Always loved whistles and some lovely new launches”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your kind words. We’re thrilled you’re enjoying our new launches and look forward to bringing you more you’ll love. If there’s anything you’d like to see or any way we can help, just let us know. Kind regards, Team Whistles

Posted 2 months ago

“Usually very good, but sent the light gray, not dark gray jacket - so had to send it back. Very disappointing! Which meant I only got the refund for the jacket, not the postage, as jacket was delivered, just the wrong colour.”

Helpful Report

Posted 2 months ago

Hi Julie, We're sorry for the mix‑up with the colour and the resulting postage issue. Looking at your order the postage refund has already been refunded for your order. Kind regards, Team Whistles

Posted 2 months ago

“prompt delivery”

Helpful Report

Posted 2 months ago

Hi Jeannie, Thanks for your feedback, we’re glad to hear your delivery was prompt. If there’s anything else you’d like us to improve or you need help with, please let us know. Kind regards, Team Whistles

Posted 2 months ago

“First time buying from Whistles, I wanted tops with sleeves and preferably a scoop or v neck. Round necks don't really suit my 34dd bust.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for trying Whistles and for sharing your fit preferences. We’ve noted your notes on neckline styles and sleeve length to help with future ranges. If you’d like help finding tops with sleeves and a scoop or v-neck, we can shortlist options for you. You can reach us via webchat or enquiries@whistles.co.uk. Kind regards, Team Whistles

Posted 2 months ago

“I would love to buy this jumpsuit in the teal colour but unfortunately it is not available in Petite. I am 5ft 2inches and the crotch of the regular size 10 is almost at my knees. Very disappointing.”

Helpful Report

Posted 3 months ago

Hi Annabel, Thank you for sharing your feedback. I’m sorry to hear the Petite option isn’t available and that the regular size isn’t a good fit. We don’t currently offer this teal jumpsuit in Petite. If you’d like, we can help you find a similar jumpsuit in Petite or check other colourways that are available in Petite. Please do contact our Customer Care Team and we will be happy to help. Kind regards, Team Whistles

Posted 2 months ago

“An excellent company. Easy to deal with - especially online.”

Helpful Report

Posted 3 months ago

Hi Liz, Thank you for your lovely 5-star review. We're delighted you found Whistles easy to deal with online and had a great experience. We look forward to welcoming you back soon!

Posted 3 months ago

“Good stitching, variable sizing, feels over priced”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback. We’re glad you’re happy with the stitching and quality. We understand that sizing can sometimes vary and that price is an important consideration. We’ll pass your comments on to our team as we continually review our products and sizing. We appreciate you taking the time to share your thoughts.

Posted 3 months ago

“Box arrived, ridiculous size in comparison to the size of the purse. Was sustainability ever considered as part of your online shopping? No cover on zip - in fact if there was’t a foam divide in the wallet, I would have questioned if it was new. Also so disappointed that a dust cover was not provided with wallet.”

Helpful Report

Posted 3 months ago

Hi Therese, Thank you for your feedback and for bringing these concerns to our attention. We’re sorry the box size, lack of zip cover, and absence of a dust cover didn’t meet your expectations, and we’ll share this with our product and packaging teams as a priority. Kind regards, Team Whistles

Posted 2 months ago

Whistles is rated 4.3 based on 1,609 reviews