Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,296 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was accepted it when I queried why it hadn’t arrived after the stated period of time I was told the order had been cancelled as it couldn’t be fulfilled! That happened to two of the three items ordered, very disappointing.”

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Posted 1 week ago

“I have been a customer for over 30 years but your standards have dropped. On my birthday l was sent a code to obtain 20% off my next order. The code did not work l would have had £25.80 discount off a jump suit, l contacted you and a new code would be sent, instead you gave me £20 credit on my next order,vey kind but not the discount l was due, l bought Fiona linen jumpsuit after a few wears it looked like a rag, l was offered 10% part refund instead you gave me £10. Your quality of fabric is not always good. So sad.”

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Posted 1 week ago

“Dreadful customer service. Ordered trousers for my holiday nearly three weeks ago and still not received them. Too late now so will be returning.”

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Posted 1 week ago

“I had to send all of my recent purchases back. Quality of the jacket was poor and sizing on the bikini was questionable”

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Posted 2 weeks ago

“Unfortunately the jumper which was pretty was faulty so had to return”

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Posted 3 weeks ago

“Nice shirt. Took 16 days to arrive though. By which time it was 15% off. Annoying”

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Posted 3 weeks ago

“I got the jumpsuit in this fabric and colour which I love. Unfortunately the dress which looks gorgeous on the model was huge. I ordered a size 10 as I'm normally between a 10 and 12 but it was massive so iI had to send it back.”

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Posted 1 month ago

“Usually good quality”

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Posted 1 month ago

“I bought the Black Petite woven grid crop trousers size 12, and I loved them but there were a bit tight so and I decided to return them and get a bigger size. I am still waiting for the refund and the new size, 3 weeks later still nothing.”

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Posted 1 month ago

“I returned this t shirt and because it wasn’t as described I asked for my p&p to re refunded. I have been told by different advisors that this has been processed on 2 different days and I’m still waiting - very poor customer service, I shouldn’t have to be chasing this.”

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Posted 1 month ago

“I like some of the clothes but ordering process through the website is a nightmare and the customer service quite bad.”

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Posted 1 month ago

“Way too big! There is oversize and then there is this! I’m usually a 10, ordered a 8 first, was too big, got a 6 and still too big :/”

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Posted 1 month ago

“It is too big, I returned the dress on 21st July. Please refund £159.”

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Posted 1 month ago

“If I'd received the shorts I could give you a review of them, Trying to get whistles to sort this out but they're dragging, really poor management”

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Posted 1 month ago

“After being sent a defective one this was finally remedied and I got a beautiful top. Not had chance to wear it and have noted it's dropped price, yet again, in this space of time. There seems to be a lot of problems with emails, chat and phone lines, and it took three days and several hours of my time to rectify everything. I also ordered the brown one but it was all pilled and slightly felted. So that one went back as well as the first pink one which seemed to have cat claw holes all over the back. Although I love the top I've persevered to acquire, the experience has not been a good one at all! I'm being generous with two stars which are mainly for the top, not the company. The emails still haven't been answered. The phone was never picked up and the chat took up to hours at a time where they turned up, noted you had gone then closed the chat!”

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Posted 1 month ago

“Very disappointed with the quality of your stock .”

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Posted 2 months ago

“I sent the shirt back last week through the post office in the original packaging with your label. I have the post office receipt but have heard nothing!”

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Posted 2 months ago

“lovely jumper a great pity the security tag was left on”

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Posted 2 months ago

“As much as I love the dress it arrived in a very creased and messy way!! I have returned the dress and purchased another one ( same ) from John Lewis So Very disappointing.”

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Posted 2 months ago

“Garment arrived damaged”

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Posted 2 months ago

Whistles is rated 4.3 based on 2,296 reviews