Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

“Very good website with prompt delivery. Very dissapointed with return policy. Ordered 14 initially which turned out to be too big so ordered 12 which was perfect, I went to return the jumpsuit in size 14 to whisrles Brown Thomas but was told it couldn't be done, I had to create a return docket and return by post at a cost of 23euro which is very unfair and very dissapointing. Due to this I am reluctant to order anything directly from Whistles in.the future which is a shame as I like the quality and variety acailable from Whistles. Regards Mary Malone”

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Posted 8 months ago

“Thoughtful packaging and prompt delivery. Very happy with the speedy returns/refund process too. Only drawback is that the website is rather uninspiring: compete contract to IRL shopping.”

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Posted 8 months ago

“Great website”

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Posted 8 months ago

“Lovely styles. Prices are competitive.”

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Posted 8 months ago

“Poor - the dress wasn’t delivered to the store. I reviewed an email to say it would be late, after it was already late. And I didn’t get a response to my email asking for estimated timeline of delivery as I needed to know as it was intended for a funeral.”

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Posted 8 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that your order was not delivered to the store as intended especially due to this being for a funeral, this is not the service I wish to provide our customers at all, rest assured this will be investigated internally. Kind Regards Whistles Customer Care

Posted 8 months ago

“I cannot recommend this as you used Evri to deliver it. They never did, but dumped it elsewhere. They refuse to accept responsibility. I have wasted my money and would not recommend Whistles unless you can actually buy goods in their shops.”

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Posted 8 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that your order was not received, this is not the service I wish to provide our customers at all. Rest assured this will be reported and I will ensure take every measure to ensure that this does not happen again. Kind Regards - Whistles Customer Care

Posted 8 months ago

“Great service from ordering to receiving and return processed quickly.”

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Posted 8 months ago

“Very happy with service from whistles”

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Posted 8 months ago

Hi Susan, Thank you for your lovely feedback. We’re really glad to hear you’re happy with the service from Whistles. If there’s anything else you need, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“Couldhave done better with sizing on the cashmere”

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Posted 8 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear the cashmere sizing wasn’t ideal. We’ll pass this on to our team to review.Please contact webchat or support so we can assist you with the best option. Kind regards, Team Whistles

Posted 5 months ago

“All good with whistles. Will buy clothes again.”

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Posted 8 months ago

“Very prompt delivery and prompt refund on my return”

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Posted 8 months ago

Hi Valerie, Thank you for your lovely feedback. We’re glad to hear your delivery and refund were prompt. If you need any further assistance, we’ll be here to help. Kind regards, Team Whistles

Posted 3 months ago

“Pleased with the process from start to finish with everything”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, please do reach out to us, we are always here to help you! We look forward to welcoming you back. -Whistles Customer Care.

Posted 4 months ago

“I have several of these t-shirts. Very good when washed. Have most colours of this style.”

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Posted 8 months ago

“Overall good quality and reliable delivery service. Would use again.”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, please do reach out to us, we are always here to help you! We look forward to welcoming you back. -Whistles Customer Care.

Posted 4 months ago

“8 days after placing my order and 8 days after my credit card was debited, I’m still waiting for my Whistles items to leave the warehouse - they haven’t even been dispatched yet. What’s going on with your service Whistles - this is really poor - not your usual standard at all!”

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Posted 8 months ago

Thank you for sharing your thoughts, Amanda. We're really sorry to hear about the delay with your order and understand how disappointing this must be. Your feedback is valuable to us, and we’re committed to resolving this for you right now. Please know we’re looking into this matter already, to ensure your order is with you soon.

Posted 8 months ago

“After returning an item that was too large despite following the size guide, I wanted to order a smaller size. It's really a shame that you can't simply exchange because the coat that I ordered is suddenly much more expensive price as the price is no longer reduced. Maybe it's just bad luck but it doesn't feel right.”

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Posted 8 months ago

Hi there, Thank you for sharing your experience. I’m sorry to hear that the price changed on the item you wanted. We appreciate your feedback and will pass this to our team to look into. If you’d like, we can help explore the best option for you. Please contact our webchat or support so we can assist you further. Kind regards, Team Whistles

Posted 5 months ago

“Nice product”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, please do reach out to us, we are always here to help you! We look forward to welcoming you back. -Whistles Customer Care.

Posted 4 months ago

“Lovely knits this year colours on trend.”

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Posted 8 months ago

“Great design!”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, please do reach out to us, we are always here to help you! We look forward to welcoming you back. -Whistles Customer Care.

Posted 4 months ago

“Style, quality and on trend and clothes that last a while. Whistles has it all.”

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Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Whistles Reviews