Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,306 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“The coat is really lovely and fit perfectly ..”

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Posted 9 months ago

“Good service as always clothes are of excellent quality”

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Posted 9 months ago

“As I haven’t received my gift card I can only say very poor service.”

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Posted 9 months ago

Good afternoon, We’re very sorry to hear that you haven’t received your gift card and understand how frustrating this must be. This is certainly not the experience we aim to provide. A member of our Customer Services team will be in contact with you directly to investigate and ensure your gift card is sent to you as quickly as possible. Kind Regards Whistles Customer Care

Posted 9 months ago

“Once I receive the bag.”

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Posted 9 months ago

Hi Mick, we’re really sorry the bag was delayed, it looks like this has since arrived and we hope it is perfect for you. We look forward to making your next purchase a smoother one.

Posted 8 months ago

“Prompt service and great deals”

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Posted 9 months ago

Hi Sarah, Thank you for your lovely feedback. We’re really glad to hear you found prompt service and great deals. We’ll be here if you need any further assistance. Kind regards, Team Whistles

Posted 5 months ago

“Whistles website was easy to navigate and ordering simple. I did pay for naked day delivery but the order didn't come when I'd stipulated though. Think it's maybe due to busy time of year.”

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Posted 9 months ago

“Easy to order and return if required”

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Posted 9 months ago

“Excellent jumper great for Xmas and other times as it’s not too sparkly just right”

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Posted 9 months ago

“First time, unfortunately sleeves were to big”

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Posted 9 months ago

Hi Teresa, Thanks for your feedback. We’re sorry the sleeves were too big on your first purchase. If you’d like, we can help discuss alterations. Let us know how we can assist. Kind regards, Team Whistles

Posted 5 months ago

“It is my go to place for trousers and tops”

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Posted 9 months ago

“Very dissapointed in the sizing in Whistles Jeans as a person who struggles to find Jeans that fit normally. Also, very disppointed that you have to pay if you wish to return your parcel by parcel collect”

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Posted 9 months ago

Good morning, We’re sorry to hear that the sizing of our jeans didn’t meet your expectations and understand how frustrating that can be, especially when finding the right fit is already challenging. Regarding returns, we appreciate your feedback about Parcel Collect fees this will be shared with our team as we continually review our services. We apologise for any inconvenience caused and hope to improve your experience in the future. Kind Regards - Whistles Customer Care

Posted 9 months ago

“Quality clothes that are a pleasure to wear.”

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Posted 9 months ago

“Love whistles clothes well made and stylish”

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Posted 9 months ago

“I own at least half a dozen Whistles items and have been very pleased by the quality and style of the products. Unfortunately this time the delivery was poor - 2 delivery dates were notified but not fulfilled, the third was but the quality of the packaging and documentation was poor quality and certainly not what I would expect from a high-end company like Whistles so I will be making contact with the details separately”

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Posted 9 months ago

Hi there, Thank you for your feedback. We're sorry about the delivery delays and the quality of packaging/documentation this time. We’ll review this with our delivery team to prevent a recurrence and would be glad to hear any details you’d like to share. Kind regards, Team Whistles

Posted 5 months ago

“I’m happy - petite clothing for women”

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Posted 9 months ago

“Whistle have some lovely clothes/accessories, make with great care and are top quality. My only personal grip, can you make clothes for petite customer too please?”

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Posted 9 months ago

Hi there, Thank you for your lovely feedback. We’re thrilled you like our clothes and accessories and that you appreciate the quality. We’ll pass your note about wanting petite options to the team for consideration. Kind regards, Team Whistles

Posted 5 months ago

“Good service”

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Posted 9 months ago

“I cannot believe how quickly Whistles processes and ships my orders from the UK to the US. It is very easy to order online from their nicely designed website.”

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Posted 9 months ago

“I am very happy with my top. Beautiful pastel color , customer service is great at st Christopher’s place. Very kind, helpful and friendly staff. A really great team”

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Posted 9 months ago

“Really good quality products”

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Posted 9 months ago

Whistles is rated 4.3 based on 2,306 reviews