Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,311 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reigate store is a pleasure to visit.”

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Posted 10 months ago

“Very reliable”

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Posted 10 months ago

“Disappointing!”

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Posted 10 months ago

Good morning, We’re very sorry to hear that your experience was disappointing. We take all feedback seriously and would like to understand what went wrong. Please contact our customer care team with more details so we can make this right. Kind Regards - Whistles Customer Care

Posted 10 months ago

“So nice to see a plain coloured dress for a change instead of patterned fabric and so stylish.”

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Posted 10 months ago

“Great company. Good service”

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Posted 10 months ago

“Cccccccccc”

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Posted 10 months ago

“No thank you.”

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Posted 10 months ago

“I’ve been a Whistles customer on & off for over a decade. Recent Quality Control needs attention. However this seasons Whistles is much better than recent years. Previously I thought they had lost their way a bit. Cheetah & animal prints have been ‘done to death’ in previous seasons. Hopefully the abundance of dresses with frills will also disappear. Tailored & edgy pieces, neutrals & luxe designs, fabrics etc are what is worth paying for & sets apart from the others if price point is correct”

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Posted 10 months ago

Hi there, Thank you for sharing your thoughtful feedback. We’re glad to hear this season feels stronger and that you’re noticing the tailored, edgy pieces, neutrals and luxe fabrics you value. We’ll take your comments on quality control and prints into account as we move forward. If there’s anything specific you’d like to flag or any special pieces you’re seeking, we’re here to help. Kind regards, Team Whistles

Posted 5 months ago

“Nice to treat myself to a couple of items of clothing every season. Always really good quality.”

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Posted 10 months ago

“Always stylish with a lot of character.”

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Posted 10 months ago

“Great customer service. I ordered online and the bag was delivered to a local shop within a few days. Excellent.”

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Posted 10 months ago

Hi Doria, Thank you for your lovely feedback. We’re really glad to hear you had a smooth online ordering experience and that the bag was delivered to a local shop quickly. If you need anything else, we’re here to help. Kind regards, Team Whistles

Posted 5 months ago

“Ordered in-store brilliant service. Been a Whistles customer for quite a few years, generally happy with products I've bought.”

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Posted 10 months ago

“Great all round company .”

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Posted 10 months ago

“Always great service and super clothes”

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Posted 10 months ago

“Unfortunately Whistles let this garment down as when the blouse arrived in a smallpackage it was crushed very badly in and around the arms and seams where it had been folded. I wonder how long it had been like this as the crushes did not come out when hung up and aired. I had to use my steam iron to get all of them out of the material. I think more care should be used both in storing and in wrapping and packaging the garment to be sent to its customers, possibly wrapping with more tissue paper might help.”

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Posted 10 months ago

Hi Ann, Thank you for letting us know. We’re sorry the garment arrived crushed and that it required ironing to remove the creases. We’ll pass your comments about packaging and care on to our team to help improve this. If you’d like assistance with a replacement or return, please contact webchat or support and we’ll help sort the best option for you. Kind regards, Team Whistles

Posted 7 months ago

“I wouldn’t buy knitwear from Whistles again.”

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Posted 10 months ago

Good morning, We’re sorry to hear that you were disappointed with your knitwear purchase. That’s certainly not the experience we want for our customers. We take great care in the quality and craftsmanship of our pieces, so we’d really like to understand what went wrong. Please contact our customer care team with more details so we can look into this and make it right for you. Whistles Customer Care

Posted 10 months ago

“You continue to create classic yet distinctive styles that fit so well anc make me feel good about myself when I wear them. Thank you Whistles!”

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Posted 10 months ago

“Went into the Whistles store in Clapham and the sales consultants were fabulous!!”

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Posted 10 months ago

“Great service and high quality of garment”

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Posted 10 months ago

“Upto date classic fashion for all ages”

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Posted 10 months ago

Whistles is rated 4.3 based on 2,311 reviews