Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,311 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“You must put the correct Colour on your site my sweater was not rose colour.”

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Posted 11 months ago

I'm sorry to hear that the wrong colour was sent Mandy. Please reach out to our customer care team so they can help: https://www.whistles.com/here-to-help/contact-us.html

Posted 10 months ago

“Lots of their clothes look great on the models yet the fit and quality is often poor”

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Posted 11 months ago

Thanks for sharing your feedback. We’re sorry to hear some pieces haven’t been the right fit for you. We take great pride in the quality, design, and craftsmanship of our collections, from the fabrics we choose to the attention to detail in every piece and we’re pleased that many of our customers enjoy and value this.

Posted 10 months ago

“One of my favourite shops. The staff are lovely and the quality is generally very good.”

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Posted 11 months ago

Hi there, Thank you so much for your lovely feedback. We’re thrilled to hear you think of us as one of your favourite shops and that you appreciate our staff and the quality. We’ll pass your kind words on to the team. We look forward to welcoming you back soon. Whistles Customer Care

Posted 8 months ago

“Lovely clothes. Always a little different, bit pricey perhaps, but nice quality.”

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Posted 11 months ago

Hello there, Thank you for your lovely review! I am delighted to hear you enjoy our clothes and appreciate the unique styles and quality. We understand that price is an important factor, and we truly value your feedback, it helps us keep improving. If there’s ever anything we can help you with, please don’t hesitate to get in touch. -Whistles Customer Care.

Posted 6 months ago

“Whistles are my go-to for quality, classic styled clothes with a modern edge and understated look that can span a wide range of lifestyle events and uses; the quality of clothing is dependable and consistent”

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Posted 11 months ago

Hi there, Thank you so much for sharing your kind words. We’re thrilled you find Whistles to be a reliable go-to for quality, classic styles with a modern edge. It means a lot to us that our pieces fit your lifestyle across different occasions. We truly appreciate you choosing Whistles and look forward to welcoming you back soon. Whistles Customer Care

Posted 8 months ago

“Whistles clothing is always well made. Their petite blazers are just the right fit for me.”

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Posted 11 months ago

Hi Lynn, Thank you so much for your kind words. We’re thrilled to hear you find our pieces well made and that the petite blazers fit just right. We truly appreciate you taking the time to share your feedback. Warm regards, Whistles Customer Care

Posted 8 months ago

“Delivery very quick. Love the Essen ballet flats”

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Posted 11 months ago

Hi Susan, Thank you for your lovely feedback. We’re really glad the delivery was quick and that you’re loving the Essen ballet flats. We appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 8 months ago

“Really like Whistles”

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Posted 11 months ago

Hi there, Thank you so much for your lovely feedback. We’re really glad you’re enjoying Whistles. We truly appreciate you taking the time to share this with us. Whistles Customer Care

Posted 8 months ago

“I really like Whistles, nice items and good quality, but ordering from Europe during sale is a bit of a gamble as, apparently the stock info on the website is different from the actual stock. It would be nice if that could be fixed. Also. It would be nice to have a ‘notify if item is back in stock’ button on the website.”

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Posted 11 months ago

Hi Marianne, Thank you for sharing your experience. I’m sorry to hear about the stock information issue during sale and the missing “notify me when back in stock” feature. We’ll pass your feedback to the relevant team to help improve accuracy and features on the site. If there’s a specific item you’re waiting on, please reach out to our support team and we can assist with alternatives or notify you about restocks where possible. Kind regards, Team Whistles

Posted 7 months ago

“Good service.”

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Posted 11 months ago

Hello there, Thank you so much for your kind review! I am really pleased to hear you received good service. If there’s anything else we can help with, please don’t hesitate to let us know, our team are always here to help you. Looking forward to welcoming you back soon! -Whistles Customer Care.

Posted 6 months ago

“Great service as always”

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Posted 11 months ago

Hi there, Thank you for your wonderful 5/5 rating. We’re so glad you’ve had great service as always. Kind regards, Whistles Customer Care

Posted 8 months ago

Whistles is rated 4.3 based on 2,311 reviews