Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,306 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Delivering my bag took ages”

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Posted 9 months ago

Hi Rachel, we’re really sorry that delivering your bag took a long time. We understand how frustrating this must have been, and we regret this delay didn’t meet your expectations. It looks like this has since arrived for you, but we look forward to making sure your next experience is a better one.

Posted 8 months ago

“I love Whistles. You are always guaranteed well made clothes that are stylish and look super expensive. I like that they stay on trend without going over the top and that they appreciate that not all women are tall and willowy. Some of us are small and curvy so thank you Whistles for catering for us too. I am 5ft 3in and a curvy size 8/10 and I never struggle to find anything when I go in store.”

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Posted 9 months ago

“Good delivery, good quality clothes but not a great fit for me, even in the petite collection (5ft 2in size 12/14)”

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Posted 9 months ago

Hi Penny, Thank you for your feedback. We’re glad the delivery and quality met expectations, and we’re sorry the fit wasn’t right for you in the petite collection at 5ft 2in / size 12–14. We’ll pass your comments to the team. If you’d like, you can return for a more suitable size or style, or we can explore a different fit within our petite range. Kind regards, Team Whistles

Posted 7 months ago

“Good collections; there’s always something to like.”

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Posted 9 months ago

“I am a whistles girl through and through love it”

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Posted 9 months ago

“Never received the product and still awaiting refund”

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Posted 9 months ago

Hi Jackie, we’re really sorry you haven’t received your product and are still awaiting a refund. This isn’t what we want for you, and we’re keen to get this sorted as quickly as possible. Please reach out to us via the link below and we’ll investigate the shipment and refund status right away. https://www.whistles.com/here-to-help/contact-us.html

Posted 8 months ago

“High quality- great styles”

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Posted 9 months ago

“The sizing was totally wrong. The size 10 was very very big.”

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Posted 9 months ago

We’re truly sorry that the size 10 was very big and the sizing was totally wrong, Elaine. We understand how frustrating this must have been, and we regret that our sizing didn’t meet your expectations. If you’d like help with a return, please contact us here: https://www.whistles.com/here-to-help/contact-us.html

Posted 8 months ago

“Terrible service- 2 orders have not arrived and can’t get hold of anyone to complain”

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Posted 9 months ago

Hi Kate, we’re incredibly sorry for the poor service and the missing orders, and that you couldn’t reach anyone to help. We can see that your order has since been resolved, which is great. We hope to make your next experience a better one.

Posted 8 months ago

“Excellent and good quality.”

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Posted 9 months ago

“Nice packaging.”

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Posted 9 months ago

Hi there, Thank you for your lovely feedback. We’re glad you liked the packaging! Kind regards, Team Whistles

Posted 5 months ago

“Excellent products and lovely fabrics.”

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Posted 9 months ago

“I love whistles always such nice good quality items have purchased from them for over 10 yrs now”

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Posted 9 months ago

“I am a short person, writing a short review. Grateful for your petite range which never fails to succeed for me. Quality items, speedy service, easy returns. Whats not to like?”

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Posted 9 months ago

“Whistles clothing is always great quality and I'm so pleased that you are doing a petite range.”

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Posted 9 months ago

“Prompt delivery and returns. Not always a good fit for me.”

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Posted 9 months ago

Hi there, Thank you for your feedback. We’re glad to hear delivery and returns were smooth, and we appreciate that a fit isn’t always perfect. If you’d like any help with sizes or tailoring ideas, we’re here to assist. Kind regards, Team Whistles

Posted 5 months ago

“Always interesting styles and good materials”

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Posted 9 months ago

“I love there clothes Good quality and style”

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Posted 9 months ago

“Love Whistles. Have been shopping him for a few decades (LOL) and continue to find stunning pieces at affordable prices.”

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Posted 9 months ago

“It used to be a good brand. Now is an operational joke. Badly managed in every aspect, sizing, information, delivery, customer service. And fashion slightly on outdated side. Not what it used to be.”

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Posted 9 months ago

Hi Izabela, we’re really sorry to hear that your experience with us has fallen short and that the brand isn’t meeting your expectations anymore. We understand how frustrating issues with sizing, information, delivery, and customer service can be, and we regret the impact this has had on your view of our fashion. We would love to make your next experience a much smoother one.

Posted 8 months ago

Whistles is rated 4.3 based on 2,306 reviews