Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took 2 weeks to dispatch order which I had to chase by phone. Operator couldn’t offer any explanation but did manage to sort. Item was in stock so no real excuse.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. I apologise that your order was delay and that you had no explanation as to why. However I am pleased that the issue was resolved and the order was sent out to you. Kind regards, WLED

Posted 3 years ago

“I found WLED on Goggle when I wanted G9 LEDs. The web site was easy to use and found what I wanted. I placed an order and a prompt email was sent to say that they had received it. However after 5 days, no email to say that the order had been dispatched or the order arriving at my home. When I phoned I met with a polite lady and she investigated it immediately and came back promptly, discovered that the order had been lost as they were transitioning to another ordering system. They stated that the order will go out on the day of the enquiry and will be delivered the next day, which I had received as promised. Once installed the cool white colour is not what we wanted. Talking to one sales guy he said I could exchange it to warm white and checked the stock level. If I send the order back with a form that he emailed to me that day they would send me the replacement. I am waiting for the correct ones to arrive as I write, its been 4 days so far (including Saturday). Under the circumstances I found their service good and the staff helpful, so will be using them again.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. The feedback you have given is greatly appreciated. I apologise for the delay with your order but I am pleased to hear that we were able to resolve it quickly for you. I am see that you will be receiving the replacement bulbs tomorrow for you. If there is anything else we can do for you please get directly in touch. Kind regards, WLED.

Posted 3 years ago

“Good web site. Good be a bit more suitable for the non professional electrician. Slightly more detail would be good. Excellent Customer Service from Louis when the lights were not the same. Very quick recovery.”

Helpful Report

Posted 3 years ago

Hi Hugh, Thank you for your review. The feedback you have given is greatly appreciated. If we could assist you further in any way please let us know. Kind regards, WLED

Posted 3 years ago

“was amazed at how good this companys customer service was. they caught a mistkae i made on my order and let me know, also they were very helpfull on their online portal too. + they will call you , so saves your phone bill Will definitely be ordering form them again - great company Jonathon.”

Helpful Report

Posted 3 years ago

Hi Jonathan, Thank you for your review. I am very pleased to hear that you have had such a positive experience with the team. I appreciate the honestly and look forward to doing business with you in the future. If there is anything else we can do for you please let us know. Kind regards, WLED.

Posted 3 years ago

“Not actually fitted or tested the equipment as yet but can’t fault the help and support I’ve had and system design help from Will. Absolutely top notch”

Helpful Report

Posted 3 years ago

Hi Phill, Thank you for your review. I am pleased to hear that we were able to assist you with your purchase. Kind regards, WLED

Posted 3 years ago

“The lights and remote unit were easy to install and work well. However, the service was poor. I phoned and gave order over the phone on a Friday. I was told if I paid extra for next day delivery I should get it Monday. As I needed by Tuesday, I paid to make extra sure it came. When it had not arrived by the following Friday, I phones and was told I should have been told it would not be despatched till the Wednesday so would not be delivered till Thursday. Even so this was now Friday and still not delivered. So I was wrongly advised by Dan who took the order. I said I would not have paid the next day delivery if it would take a week and was told they would refund my extra postage as I did not get the service. Even if it was dispatched on Wednesday should have had it Thursday. Hate to say do not think the person I was chasing on the Friday was even bothered as he said he would refund the extra postage and over a week later has not happened. I know that things can go wrong but not to advice correctly or carry out what they have said is really poor and will put me off from ordering again. Pity as I have used several times and also recommended to others.”

Helpful Report

Posted 3 years ago

Hi Yousuf, Thank you for the review, feedback always helps to make improvements. If a colleague makes a commitment they are entitled to see the whole order through i.e. in this case my colleague should have ensured the order left on time for delivery Monday, if this was not possible a phone call is ideally done to inform the customer. I can only apologized for the mishap. I appreciate this is all in hindsight, however going forward if you do decide to order with us, we will ensure the items leave on a timely manner. My sincere apologies for the inconvenience we have caused yourself. Kind regards, WLED

Posted 3 years ago

“Very Good!!”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for leaving a review. Kind regards, WLED

Posted 3 years ago

“Excellent seller....”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Kind regards, WLED

Posted 3 years ago

“Excellent prompt advice via email regarding the bulbs I required which were good value and delivered quickly.”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards

Posted 3 years ago

“Great prices and extremely helpful staff to answer any questions and give advice.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review, your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Lights are great, delivered quickly too.”

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Posted 3 years ago

Hi Andrew, Thank you for your feedback. Your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Though I only purchased a sample I have to say I was amazed at the ouput from each bulb. The 3 watt is wuite amazing. I will be ordering more in the future. Communication was faultless, delivery a day early, packaging quite adequate but may be better with a GLASS warng on the pack to reduce risk of crushing. Many thanks, Roy Henderson.”

Helpful Report

Posted 3 years ago

Hi Robert, Thank you for your review. The feedback you have given is greatly appreciated. I will make a note of the points you have made and pass this on to be looked into. If you have any further feedback for us feel free to let us know. Kind regards.

Posted 3 years ago

“Good products at great prices together with speedy delivery, excellent. I did find the search didn't produce results for items that I knew were there. I found what I wanted by going through the menus. The help bot was useful in getting a link to a particular product. Overall very good and I will definitely recommend the company.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Your feedback is greatly appreciated, I am glad to hear you are pleased with the product and the service. If there is anything else we can do for you please do let us know as we are more than happy to help. Kind regard

Posted 3 years ago

“Great service highly recommended”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for your review. King regards

Posted 3 years ago

“Found what I wanted and delivery was well packaged and prompt.”

Helpful Report

Posted 3 years ago

Hi Andrew, Thank you for your review. Your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Very pleased with the LED Lights. The advice from the online chat was very helpful and delivery was quick.”

Wholesale LED Lights 5 star review on 21st July 2021

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you for review. I am pleased to see that they are working great for you, thank you for attaching an image. Kind regards

Posted 3 years ago

“Thank you so much for very helpful service am so pleased with my purchase”

Helpful Report

Posted 3 years ago

Hi Amaranda, Thank you for your review. I am glad to hear that you are happy with our service and products. If there is anything else we can do for you fell free to contact us. Kind regards

Posted 3 years ago

“Never disappointed with price or delivery speed”

Helpful Report

Posted 3 years ago

Hi Tim, Thank you for your review. I am pleased to here that you are satisfied with the services given. Kind regards.

Posted 3 years ago

“Easy website to navigate & I found the bulb I wanted, which was great as was struggling to find it elsewhere. I was kept informed & delivery was prompt.”

Helpful Report

Posted 3 years ago

Hi Nicola, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards.

Posted 3 years ago

“Excellent dimming lights! They work perfectly and are extremely bright on full power!”

Helpful Report

Posted 3 years ago

Hi Abdul, Thank you for your review. The feedback you have given is greatly appreciated. If there is anything further we can do for you please do let us know. Kind regards.

Posted 3 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews