Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,083 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,083 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful customer service helped with selection prior to order. Order sent and received as advised and products performed well and as expected. Will use again and happyto recommend.”

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Posted 11 years ago

“GREAT BULB GREAT LIGHT WILL BUY MORE”

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Posted 11 years ago

“Excellent service, from ordering to receiving the items in reasonable time, well packaged. So far the bulbs are functioning fine, however, too early to comment on reliability and longevity. Have already bought from site again and will do so again.”

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Posted 11 years ago

“i thought the service was very good from ordering to delivery i was informed all the way”

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Posted 11 years ago

“Excellent service and very helpful. I needed advise and the call was answered quickly and the person one the line was patient and courteous. Highly recommend them.”

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Posted 11 years ago

“Easy to use web site , excellent service, goods arrived next day well packed and really good prices for a quality product”

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Posted 11 years ago

“Forgot to add to my review just submitted that the service is very good. Advised about despatch and bulbs arrived within three working days.”

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Posted 11 years ago

“No instructions sent with this product regarding the type of dimmer switch that is compatible with this dimmer bulb. This resulted in two of them failing when I used them. Poor customer service when I complained. Refused to replace the bulbs free of charge. I will not be using this company again.”

Helpful Report

Posted 11 years ago

Hello Gordon, Thank you for your feedback. Our dimmable LED bulbs can only be used with a special trailing edge dimmer; using them with an incompatible dimmer switch may cause the bulbs to blow. There is a disclaimer on the product page as well as a helpful FAQs section explaining this and we do also send installation instructions with the bulbs just in case. We're sorry if you didn't think we were being fair on this occasion. Kind regards, Wholesale LED Lights.

Posted 11 years ago

“Lightbulbs were ordered on a Sunday and arrived promptly on the Wednesday morning. So far really pleased with the amount of light. Much brighter than the previous halogen lights.”

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Posted 11 years ago

“Good website. Telephone is a "proper" geographical number and gets answered quickly by knowledgeable and helpful staff, who are happy to deal as well with customers for small quantities as with those for bulk.”

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Posted 11 years ago

“The lamps arrived in good time. All intact and now installed. I will be purchaing more lamps from this company in near future. The LED lamps are expensive to purchase but running costs are significantly lower than even low energy lamps. The light output is excellent.”

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Posted 11 years ago

“very happy with purchase gives good cream colour light as apposed to orange and is a good replacement for a 60w bulb.”

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Posted 11 years ago

“excellent service and very pleased with the bulbs”

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Posted 11 years ago

“Good website but it wasn't clear enough when I ordered that the bulbs weren't in stock, after 10 days I called and found this out, then payed extra for next day delivery for when they did come in, but unfortunately, this got overlooked so didn't get sent then either, very helpful when I did speak to them and would definitely still use them again.”

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Posted 11 years ago

Hello Anna, Thank you for your feedback. I've taken a look at your order and it does look like there was a brief delay in getting your items to you and for this we are very sorry. Under normal circumstances we aim to have orders completed and dispatched the same day or following working day depending on the time the order is placed. We are glad this hasn't put you off using us again and look forward to future orders. I have put a note on your accounts so please feel free to call our customer service team directly next time you order. Thanks again for the review. Kind regards, Wholesale LED Lights

Posted 11 years ago

“good swift service”

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Posted 11 years ago

“Items received were as described... no fuss no hassle service. Would recommend and will use them again.”

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Posted 11 years ago

“Customer Service slow at responding. Had a query re returning a couple of bulbs that didn't fit but no response to repeated online customer service help line or to direct emails. Phoned up to get assistance and all sorted. Returned products and refunds sorted. Bought a few LED GU10 bulbs to replace halogens. All delivered quickly and work well, but one already failed and am about to return as per their guarantee as this only lasted about month!”

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Posted 11 years ago

Hi Robin, Thank you for your honest feedback which is always useful. Our 28-day home-trial is specifically designed to help our customers return and exchange products where unsuitable with as little hassle as possible. We are sorry if in this case the returns procedure was not as smooth as expected. Our web team are actively investigating why you didn't receive a response to your repeat emails - hopefully they will be able to identify the problem and ensure it doesn't happen again. We are also sorry to hear that you have a faulty bulb. Generally speaking we don't have any issues with the products, but, of the thousands of bulbs we sell, we do get some failures, albeit a very tiny amount. Where bulbs are faulty within the warranty period we will replace no questions asked! Thanks again for your feedback. Kind regards, Wholesale LED Lights.

Posted 11 years ago

“The service was very good. It was a little difficult finding the dimensions of the bulbs I was searching for, but I would definitely use this company again”

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Posted 11 years ago

“very easy to contact for advice and help ... a little slow on delivery .. overall very good.”

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Posted 11 years ago

“Great, user-friendly website, selection of products & keen prices left me spoilt for choice. On making a quick phonecall, I received very helpful advice on suitable lights to install in a fireplace. I received my order in superquick time & although I've not tried them yet, I'm sure they'll be just the job. Will save this company in my favourites box for repeat orders.”

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Posted 11 years ago

Wholesale LED Lights is rated 4.4 based on 5,083 reviews