Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered dawn to dust lights at £43 each was sent th wrong lights to start they were not very helpful but once they realised they had send lights that were £23 each they said I could return them I had to ring them again because it wasn't my fault so why should I pay so they sent a free post label let's see how quick they send out the replacements keep you up to date”

Helpful Report

Posted 7 years ago

“Very good service from this supplier. Although the item was broken in the post, a replacement was sent after the return of the broken unit, Post was paid for. The replaced light is working and no complaints.”

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Posted 7 years ago

“Very Good LED Light very helpful on the Telephone With help as I am an OAP and needed a little help as part of the light (transformer) was missing they sent me one by post within a day.Top team well done”

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Posted 7 years ago

“The delivery was quick and the lights look great in the kitchen creating mood lighting, highly recommend.”

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Posted 7 years ago

“Most impressed with the ease of use for your website. I wish they were all as easy to use.”

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Posted 7 years ago

“First time I have used this supplier.All aspects of the purchase were easy from Web Site to delivery. Items purchased , LED security lights, are now installed and work well. They are much smaller than my previous halogen lights, therefor not so obtrusive. The light may not be as powerful or bright but more than enough for a good sized garden. If my other halogens give up I would use this supplier again.”

Helpful Report

Posted 7 years ago

“refused to pay postage on faulty item, would not use this company again”

Helpful Report

Posted 7 years ago

“I ordered 5 LED spots for my kitchen and each one had failed within weeks - David Sarana dealt with this very effectively and sent replacements which unfortunately have again failed - I sourced spots from another company as was getting fed up sending photos and waiting for replacements to be sent and have requested a refund which they are reluctant to do - they keep wanting to send me further bulbs which I have told them Ii have sourced already and as their bulbs were not fit for purpose and want a refund . I am still waiting and have asked this to be lodged as a customer complaint. Not good service when goods are faulty and they will not refund.”

Helpful Report

Posted 7 years ago

“My order was first dispatched to the wrong person, at the wrong address. I then received that persons order, addressed to me. I phoned and was able to get this back in the post to WLED with the freepost address provided by email the next day. A week later and the order arrived. Hurrai. Goods arrived in working order, although the infomation on 4 of the boxes themselves did not match the information online, I was able to use them, and they were bright enough. Finally the '5 YEAR Free warranty' emblazzoned on the website and invoices. Firstly no info or detail of this arrived with the order. No Mention AT ALL in the paperwork, no registration slip to post back no nothing. Noticing the ommision I phoned and waited on the phone to talk to another customer service rep, expecting the order details made electronically to mean registering for a warranty a doodle over the phone even if in this case of repacking my misaddressed returned goods someone had forgot a insert. Wrong, the cust service rep refereed me to the website, and when I mentioned that was where I had gone first and been refered to him, he said to look for a PDF. Most STRANGE. Lastly this warranty is not free nor not automatic. I ordered 6 bulbs so for this nuts company naturally I had to pay 1.20 to print, manually fill in and then 70p to post SIX identical printed paper forms (for each bulb bought) by snail mail to the company, including manually writing in the SKU codes (more complicated to do properly then you think, particularly as the form did not provide the space to fit), sign date and return by post by 2nd class stamp. A Week on and I still do not know when or how I will be notified of whether this 'free' 'five year''warranty' will go through.WHAT IS GOING ON HERE? This may be a underesourced sales operation of a UK Manufacturor, but why this complete incomprehensible level of complexity in the service, fulfilment, conditions and advertising?”

Helpful Report

Posted 7 years ago

“I had a good experience buying LED tape and accessories. Wholesale LED corrected a mistake in my order and called me to let me know. In general very helpful. Shipping slightly slow but overall a good experience.”

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Posted 7 years ago

“Great quality LED bulbs, delivered very quickly. Look fantastic!”

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Posted 7 years ago

“Excellent super fast service with a great item”

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Posted 7 years ago

“Very helpful telephone conversation and transaction and service...Thank you.”

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Posted 7 years ago

“Very good advice when I called in to the showroom. Prompt delivery”

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Posted 7 years ago

“Ordered and supplied efficiently”

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Posted 7 years ago

“Easy to order, fast delivery, and well packaged :)”

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Posted 7 years ago

“I found all the information I needed on the website quite easily. The 3way IP44 ceiling lights arrived well packaged soon after my order was placed and are perfect in my bathroom. They add a touch of class. I am really pleased. Thank you. It might be me, but when I logged in to my account I did not immediately see the "log in" sign on the pale green bar! Perhaps the "log in" button could be made to stand out more or moved nearer to the sign in details. A minor detail. Otherwise everything ok.”

Helpful Report

Posted 7 years ago

“Goods weren't dispatched until I'd chased by phone twice, took well over a week to arrive even though I'd paid for premium delivery. Quality of goods was poor, fittings didn't fit together without pairing with a sharp knife, blanking plates to cover live terminals didn't fit at all. I won't be repeating the transaction anytime soon.”

Helpful Report

Posted 7 years ago

“George was helpful with making sure the items I ordered were correct. However it was unclear that straight connectors were included with the order. They were too narrow to take the aluminium channel and I so not useful!The corner connectors, though ordered, never came even when reordered. The lighting strip was faulty and it took 2 weeks for the replacement to arrive, after prompting. The final system looks lovely, installation straightforward, once I had been sent a diagram for wiring it up!”

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Posted 7 years ago

“Excellent light fitting. Excellent service. Would highly recommend.”

Helpful Report

Posted 7 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews