Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.11

4.1 Rating 762 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Questions

Metrics

4.1

Based on 762 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To whom this may concern, I'd like to make a complaint as there has been no customer service received placing my order. I have chased this order to be delivered 3 times. I was also told i would receive a call back but had no call back. I took time off of work to complete the fitting but still waiting for this to be received and due to go back to work tomorrow. Very unhappy with your company. Please can you advise on my order and compensation due or refund the full amount of £147.70 paid. Kind regards Miss Dearman”

Helpful Report

Posted 5 years ago

“This company has the worst customer relations I have EVER encountered when they let you down on a delivery date because they cannot be bothered to phone you their response is " what do you want me to do about it" void if you possibly can”

Helpful Report

Posted 5 years ago

“I am in the process of renovating bathroom and its been a nightmare. All I will say for now but ....please keep an eye on this as my "rant" and complaints will be on here in a few days. No bathroom for over a month and now waiting for 3rd shower tray to arrive and fingers crossed it will be third time lucky. Photos and my "diary" of contacts will be uploaded shortly!!”

Helpful Report

Posted 5 years ago

“We ordered an item from Wholesale Domestic and we were told it would arrive 4 weeks later, it didn’t, we contacted them to get an update and were told they would call back, they didn’t, we called again and were told the item had been shipped and was in the UK, still nothing, we called again to be told by someone in the warehouse that it wasn’t in the UK, hadn’t been shipped and that “that’s what they tell people”! When we asked to talk to someone else we were told “ there is no one else to speak to and that we would just be told the same thing anyway”! We were then told it would be late October before the item would arrive in the UK, which is 2 MONTHS after we had ordered it, we still have nothing, we have a bathroom with NO shower or bath, we have had no washing facilities as we stripped the bathroom out thinking we could cope for 4 weeks until our screen arrived! Oh! AND the item is STILL on their website for sale AND in stock!”

Helpful Report

Posted 5 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 762 reviews