Woopsie Reviews

Name: Woopsie
Address: 1, 1, Hampshire
Rating: 4.20

4.2 Rating 171 Reviews

82 %

of reviewers recommend Woopsie

Company Reviews

Questions

Metrics

4.2

Based on 171 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Location:

1,
1
Hampshire
1

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely rubbish, 3 weeks ago I had an issue, with the boiler. Do not use. Hard to speak to a human being. No urgency into getting sorted. I have a £3000 limit per year on my boiler. There is a £500 limited per claim, my repair man came to fit a new part. But while talking to him we discussed a separate issue, so he said he would come back and fix that. I have been told this has come over my £500 limited. It’s not the same claim! It a very different issue. Whoopsie want me to pay an extra £400. Using this company does not give you any peace of mind at any level. Update I have had contact and my boiler will be repaired but will update once complete.”

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Posted 3 years ago

“Not going to bother with you anymore. You don't respond properly for weeks then when you think you're getting more money out of me you respond the very next day. £30 cancellation fee was never mentioned until the other day. £80 because I could not find the existing service certificate. Which also was not mentioned before. You are a useless emergency company I'm an old age pensioner and an invalid and my house has been cold and hot without water for nearly two weeks so I am cancelling you and not paying you a single penny goodbye”

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Posted 3 years ago

“Still awaiting refund. No reply from emails and telephone is unavailable”

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Posted 3 years ago

“Just had a call from Whoopsie about my “insurance plan” that I haven’t got. Either liars, incompetent or both.”

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Posted 3 years ago

“Had COLD call from Whoopsie (despite being on TPS opt out). Told policy had elapsed and we could now get new policy for £20 per month. We have NEVER had a policy with Whoopsie. Caller wouldn't take no for an answer.”

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Posted 3 years ago

“I took out cover for boiler emergy and service , I have had no paperwork or emails apart from to tell me when my money is going out so I dont even know what I am covered for.”

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Posted 3 years ago

Hi Lynne, I'm really sorry to hear this, please email hello@Whoopsie.uk and we can get this resolved for you.

Posted 3 years ago

“Was not told about a cancellation fee when I took out a rolling monthly plan with no fixed contract and was charged £30 upon cancellation.”

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Posted 4 years ago

Hi, We are sorry to hear that you are unhappy with our cancellations policy. Please email hello@whoopsie.uk and we can look into this for you. Jack Customer Care

Posted 3 years ago

Woopsie is rated 4.2 based on 171 reviews