Whsmith Reviews

2.1 Rating 123 Reviews
23 %
of reviewers recommend Whsmith
2.1
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 12%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Whsmith Reviews

About Whsmith:

Online at WHSmith.co.uk, customers order from over 2 million books plus thousands of magazines gift packs, stationery products, gifts, toys and games.. With over 550 stores on the high street and 490 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UKs leading retail groups and a household name.

Visit Website

Write Your review

Tell us how Whsmith made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Whsmith 1 star review on 13th December 2021
Paul Flack
Whsmith 1 star review on 13th December 2021
Paul Flack
Whsmith 1 star review on 14th October 2021
DESISLAVA DIMITROVA
Whsmith 1 star review on 14th October 2021
DESISLAVA DIMITROVA
Anonymous
Anonymous  // 01/01/2019
they had the exact things i required at great prices. the items i bought are extremely good and I love each and everyone of them
Helpful Report
Posted 6 years ago
Good choice of books and offers on childrens books which means my two children now have 2 books each to read this summer! (anything that gets kids reading is great for me....)
Helpful Report
Posted 6 years ago
High street giant WHSmithstores reported its highest sales figures in 14 years. Also, data shows 8% rise in annual profits. It is massive success for this retailer. What’s been behind the strong performance of WHSmith? firstly, selling not only reading material secondly, growing demand for food and drink on-the-go also, separating its travel and high street stores with different stocking priorities traveling stores, found in airports and rail stations, now stock over 50% food, drinks and confectionery affordable food options, cheaper than for example M&S etc. popularity of its tasty meal deals also, this retailer teamed up with Zoella, one of the most popular and high profile YouTubers, to launch a brand new book club. It was very exciting move. in addition, increasing brand awareness and driving sales also, this retailer has managed to capitalise on the recent trend for the digital detox – a reaction against the often all-consuming nature of modern technology the popularity of bullet journals and other non-digital productivity methods could also be behind the surge. Despite sales of colouring books waning slightly in the last quarter, the retailer has still seen strong stationery sales. By noticed need for convenience and partnering with social influencers, WHSmith has managed to satisfy the changing needs of consumers.
Helpful Report
Posted 6 years ago
I purchased a number of books for my holiday
Helpful Report
Posted 6 years ago
Easy to use and order online
Helpful Report
Posted 6 years ago
Whsmith is rated 2.1 based on 123 reviews